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Customer Ratings & Reviews

Your price for this item is $368.00

Customer reviews

Rating 4.6 out of 5 stars with 497 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 497 reviews
  • Rated 5 out of 5 stars

    BEAUTIFUL LG TV!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time we purchased an LG Tv and it is just beautiful and smooth operating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features! Very useful and relevant to my business and home life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a recommendation from the Best Buy salesperson about this TV and I didn't regret buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value for your buck, TV has a great UI I can natively stream from my DLNS server and stream on a great quality screen. LG is recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is decent but wish i would have bought a lesser brand with a more quality picture for the same money, but does the job and works well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked screen right when I opend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 55" flat screen, the box was in tac, so I didn't open it for 1 year but when I did the corner of my screen was cracked, Very disappointed. Lesson learned, make sure to open your tv's the same day and take photos right away before taking anything off of the screen. Also getting a 2 year warranty is a good idea, I didn't think I needed it, but obviously I did. Best Buy needs to check the merchandise before selling it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out. We understand the importance of having your LG TV (55UT7000PUA) model arrive in perfect condition, especially when you’ve kept it boxed and protected. One helpful step you can try is performing a power reset once the TV is plugged in, just to confirm whether the display responds at all. Unplug the unit for about five minutes, then plug it back in to see if the panel activates. While a physical crack typically requires service, this step can help determine whether the internal components are still functioning. For more guidance, visit https://www.lg.com/us/support/product/lg-55UT7000PUA.AUS. We’d like to take a closer look at your experience. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Juvy LG

  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Love this TV and the shipping was smooth sailing. Would recommend for its amazing display and vibrance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55 inch tv like it wish I bought 65 inch instead and didn't get to return it in the 14 day period

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this tv…with a fierce passion!! It is voice ready, but does not come with a remote control that has voice capability. You have to buy that separately. The remote control that does come with it is clunky & bulky & has way too many unnecessary buttons. Also, the buttons are way too close together. The search feature is super annoying to use & not set up in a way that makes any sense. It will do updates, but it stays on the screen while it’s updating instead of doing it in the background, like every other tv I’ve owned. I hate the layout of the apps. I just hate everything about it. The screen quality is nice, but I wish I could give it back. I find everything about it annoying & frustrating.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MaryN. We appreciate your feedback on the LG 55UT7000PUA TV. While this model does not include a voice-enabled remote, you can purchase an LG Magic Remote separately for voice control capabilities. We understand preferences vary regarding remote design and app layout, and we value your insights.
      https://www.bestbuy.com/site/lg-55-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593576.p?skuId=6593576
      For software updates, the process ensures your TV receives the latest features and performance improvements. If you have any concerns about usability or settings, we’d be happy to help optimize your experience. Please feel free to reach out to us directly @LGUSSupport for further assistance. —Renzo LG

  • Rated 5 out of 5 stars

    Review of my OLED 48” TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am obsessed with this TV it’s amazing wow I highly recommend it thanks Best Buy I was able to get a good deal on Black Friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reliability of Samsung: the TV works as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is an upgrade for me and has performed beautifully. The staff was so kind in helping me get it in my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good verryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst experice my sister bought this tv and we opened the box to find it broken and unable to return the tv due to best buy employees saying we broked it and it was our fault for something that wasnt, We have been buying from best buy for along time and this has been the worst purchase and situation we have gone through

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Jennifer. Thank you for sharing your experience with us. We understand your situation with the [LG 55-inch 4K UHD Smart TV 55UT7000PUA], and we empathize with the challenges you’ve encountered. To help address this, we recommend checking if the TV was properly inspected during delivery and whether any documentation was provided regarding its condition at the time of receipt.
      https://www.bestbuy.com/site/lg-55-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593576.p?skuId=6593576
      We’d be happy to assist you in resolving this issue further. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. We appreciate your patience.

      —Renzo LG

  • Rated 5 out of 5 stars

    As expected from LG

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really grown to love LG brand equipment. No issues here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Tv, was purchased for a Christmas present, Love it. Also was shown how the apps work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a perfect tv but thats ok. Entertainment is working nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mother-in-law and she loved it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank T Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the purchase online and picked up at location. Very smooth experience! TV is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best TV Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I ever had, have bought three total in a period of three years, so I'm satisfied.

    I would recommend this to a friend