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Customer Ratings & Reviews

$397.00

Customer reviews

Rating 4.6 out of 5 stars with 502 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 502 reviews
  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t installed yet. Will update review after installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. LG Smart TV features work great on this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Loaded it into my car for me during pickup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves it’s purpose Great Color Enjoyed so far No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mytv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the various features this tv has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help good product information on the different models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was very good to deal with. Knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful choice, excellent product user friendly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked screen right when I opend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 55" flat screen, the box was in tac, so I didn't open it for 1 year but when I did the corner of my screen was cracked, Very disappointed. Lesson learned, make sure to open your tv's the same day and take photos right away before taking anything off of the screen. Also getting a 2 year warranty is a good idea, I didn't think I needed it, but obviously I did. Best Buy needs to check the merchandise before selling it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out. We understand the importance of having your LG TV (55UT7000PUA) model arrive in perfect condition, especially when you’ve kept it boxed and protected. One helpful step you can try is performing a power reset once the TV is plugged in, just to confirm whether the display responds at all. Unplug the unit for about five minutes, then plug it back in to see if the panel activates. While a physical crack typically requires service, this step can help determine whether the internal components are still functioning. For more guidance, visit https://www.lg.com/us/support/product/lg-55UT7000PUA.AUS. We’d like to take a closer look at your experience. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Juvy LG

  • Rated 3 out of 5 stars

    LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a tv . I was assembling to hook up with my new WiFi only to find out the tv didn’t work. I waited 1 week to get it exchanged. I guess I wasn’t a priority. One would think someone would do the exchange within the next day or two . You should have offered to hook it up too .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible Service, never will purchase from Bestbuy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was fine for the price, customer service was horrible from BB corporate.. Worst experience I ever had with Bestbuy. Always had good service when visiting the store itself, but I hose to purchase on Bestbuy internet site. Order my TV, and was to be delivered two days later with Geeksquad as well to set it up. Waited all day, no one showed up and no call. I called the geeksquad, and they said Monday. Monday came no one showed and again, no call.i called them again and they told me the tv was not available. Spoke to a “manager”, she said Thursday she would have it delivered and promised me a gift card never got one. Horrible service

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you taking the time to share your full experience regarding your LG TV (55UT7000PUA) model. While we're glad to hear that you're satisfied with the TV itself and the value it offers, we understand your concern about the delivery and setup process. Reliable service from start to finish matters, and your feedback truly matters to us. We recommend checking your order status through Best Buy's order tracking system or contacting their customer service at 888-237-8289 to see if an earlier delivery option is available.

      While LG doesn't manage third-party retailer delivery services, we want to ensure your TV continues to perform at its best. If you ever need assistance with settings, connectivity, or performance, we're here and ready to help. Please reach out to us through a private message on social media @LGUSSupport, and we’ll be more than happy to support you further. ^Juvy LG

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works and looks great, holds up to the other reviews

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thanks for everything , keep up the great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great! The service and delivery were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goodddddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase.. very glad I decided to purchase. .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for little $$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is my favorite brand for TV’s. This TV is a good budget option

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the TV! It’s slow, it cycles for a long period of time when going to different channels or apps. It’s not user friendly, the remote is antiquated and doesn’t light up. There are no wallpaper screen saver just a clock that goes around. This was NOT a good buy and I would NOT recommend.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about your LG TV (55UT7000PUA) model and the issues you've had with its speed and user interface. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
      If the TV is slow or lagging, we recommend performing a power reset. To do this, unplug the TV from the wall outlet for at least 30 seconds, then plug it back in. This can help clear any temporary software glitches and improve performance. For additional help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you need further assistance, email us at lgdigitalcare@lg.sprinklrsupport.com, and our team will explore possible solutions for you. ^Juvy LG

  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Answered all my questions, no waiting

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't a bad TV but I do have to say that my Vizio was far better and much quicker when scrolling through streaming services. HULU, Netflix, Paramount and Peacock to name the ones we watch most.

    I would recommend this to a friend