Customer Ratings & Reviews
- Model:
- LREL6325F
- SKU:
- 6401874
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 6.3 Cu. Ft. Smart Freestanding Electric Convection Range, particularly its air fryer, ease of use, and various burner sizes. Many appreciate its overall appearance, design, and quality, as well as the convenience of the InstaView feature. Some customers have expressed concerns about the glass top being difficult to clean and the smaller storage drawer, while others are not fans of the electric cooktop.
This summary was generated by AI based on customer reviews.
Cooking with class
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looking, has lots features & advanced technology.
I would recommend this to a friendElectric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a very good process but delivery was confusing.
I would recommend this to a friendLG product to match other appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful stove has wifi technology and easy installation
I would recommend this to a friendGreat upgrade with more to learn.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a learning curve but it has worked great so far.
I would recommend this to a friendIt’s okay but I’d not buy it again.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven doesn’t maintain good, even heat. It’s an okay stove but I’d prefer something different and wouldn’t buy this one again.
No, I would not recommend this to a friend- Cons mentioned:Glass top
Broke and would not fix
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top shattered while no one was at home and they said nothing could be done and we ended up buying a different one
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Stacye. Thank you for taking the time to leave us feedback. We completely understand your feelings about the top shattering while no one was at home. It must have been really alarming to deal with that unexpected situation, especially knowing that it was something you trusted. Your experience matters to us, and we appreciate you sharing it. please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Fair for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good oven, that gets the job done. However, the plastic around the table top is cheap and the cooking top seems to be difficult to clean.
No, I would not recommend this to a friendNice stove but open box issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t come with rear balance screws. Other than that stove works great
I would recommend this to a friendNot good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have it even two years and having an issue with it saying burner on when they are off.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Grant. Thank you for sharing your experience with LG Range (LREL6325F) model. We understand your concern about your LG unit that doesn’t perform as expected. We strive to provide high-quality products and ensure a smooth experience. If your burner displays "on" even when it’s off, there could be an issue with the burner control. A simple troubleshooting step would be to try resetting the unit by turning it off at the circuit breaker for 10 minutes. This can sometimes resolve electrical glitches. For additional information, you may visit https://www.lg.com/us/support/help-library/lg-range-troubleshooting-the-control-panel--1429711840733.
If the issue persists, please send us a private message on social media @LGUSSupport, and we’ll be happy to explore further solutions and ensure you receive the assistance you need.
We appreciate your patience and look forward to assisting you. ^Juvy
New stove with broken leg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived and installed in a timely manner. The bag leg of the stove had broken off. Installer said he would order another and come back to fix it.
I would recommend this to a friendOk range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice range but has some poor features as follows: the gray print on the stainless background makes all the printing extremely difficult to read. Have to use a light all the time from the over the range microwave and it is still hard to read. Storage drawer on bottom is extremely poorly made, very thin, feel like a thin piece of tin. Dial are large but not very clear to use.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Cooktop
LG range arrived with damage.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing purchase. The range arrived in an undamaged box, but the stainless steel rip that surrounds the cooktop had a very noticeable dent on both the left and right sides of the front. It appears to be a manufacturer defect as we tried to get a second delivery of the same model.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.
Understandably frustrating and disappointing. We are continuously working to improve the quality of
our products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced it
with another LG TV or you will consider LG for your future product needs. If you ever have any
questions, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused.^Venette
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes forever to heat up and the oven tends to smoke a lot. I’m not very happy with it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Lg range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this range love it but unfortunately it came damaged in the front .i called and still waiting for my new range replacement
I would recommend this to a friendLg terrible appliences
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to heat up and is not an appliance you want in your home. Best Buy only will refund you your money if it is before 15 days from purchase
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, TroyC Thank you for sharing your experience with us. We understand your inquiry regarding your LG LREL6325F range taking longer than expected to heat up. To help resolve this, you can try calibrating the oven thermostat:
On the control panel, press Settings.
Select Adjust Oven Thermostat (refer to your owner’s manual for exact navigation).
Increase or decrease the temperature in small increments and test the oven’s performance after each adjustment.
LG Range – Troubleshooting an Oven That is Not Heating - https://www.lg.com/us/support/help-library/lg-range-troubleshooting-an-oven-that-is-not-heating--20150483199358
If your range is fewer than two months old, it may simply need a bit of time to settle into its cooking behavior before calibration. If you’ve completed this step and the oven still isn’t heating as expected, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions or service options. We appreciate your patience. —Renzo
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove top was great. The oven wouldn't climb back to set temperature after placing food inside. Cookies came out burned on bottom and raw inside. I tried baking on different rack heights, no luck. App constantly sent notifications that the oven needed to be cleaned and the oven didn't need cleaning. Had an electrician out to test the plug, works fine. I really wanted to love this range but am returning it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG Range (LREL6325F) model. We're sorry to hear about the challenges you've faced with your unit. We strive to provide reliable, high-quality products that meet our customer's needs. You may visit https://www.lg.com/us/support/help-library/oven-cooking-issues--20152321079751. If you want to return the product, please contact Best Buy customer service at 888-237-8289. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
the worst controls ever made
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dials are a nightmare. They're impossible to read. One has High and Low next to each other. They combine multiple settings on a SINGLE DIAL. The elements cycle on and off instead of staying at a constant temperature. The person who designed the user interface should be scrubbing floors. I wasted $1200!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your thoughts with us. We understand that the LG Range (LREL6325F) model, dials and user interface have been disappointing for you, and it’s important for your appliance to meet your expectations. We strive to provide reliable, high-quality products exceeding our customer's needs and anticipations. To enhance your cooking experience, we suggest referring to the user manual for tips on how to best utilize the settings, as it can provide insights on using the dials more effectively. If the temperature cycling is a concern, checking the oven's calibration might also help ensure it's operating as intended. You may visit this link for additional help: https://www.lg.com/us/support/help-library/lg-range-troubleshooting-the-control-panel--1429711840733. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience and look forward to helping you find a resolution. ^Juvy
Not highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My stove had to be recalibrated just a couple of weeks after it was delivered. LG had an appliance repair service come out to my house to check the heating. They had never serviced this type of stove before. Not cool! Stove is complicated to use. Not satisfied with this stove at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Baking
Christmas disaster
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The day before Christmas and my new stove stopped baking. No Christmas cakes or pies. Whenever I tried to bake the broiler would come on. Oven would not bake. Too late to call for a service repair in time for Christmas dinner.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Stove top stains easy hard to remove
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely would not recommend this oven The stove top stands very easily, and it is impossible to remove the burnt stains, even with scrubbing tools for ceramic stove top I called Best Buy, tech-support geek squad for servicing and that was a joke. They refused to look at it, stating LG would need to look at it. I would advise you do not buy an extended warranty on the stove. It is a waste of your money as they will not help you with it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gregor. Thank you for taking the time to review the LG Range (LREL6325F) model. We apologize for any inconvenience caused by the stove top staining easily and being difficult to remove. We understand how frustrating this can be. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/cooktop-cleaning-tips-electric-ranges-CT40000141-20150615815711. If you require further assistance on your LG unit, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We are committed to ensuring your satisfaction and would welcome the opportunity to address any concerns you may have. ^Juvy