Customer Ratings & Reviews
- Model:
- LREL6325F
- SKU:
- 6401874
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 6.3 Cu. Ft. Smart Freestanding Electric Convection Range, particularly its air fryer, ease of use, and various burner sizes. Many appreciate its overall appearance, design, and quality, as well as features like convection and InstaView. However, some customers have expressed concerns about the glass top's ease of cleaning, the electric cooktop, and the size of the storage drawer. There were also a few complaints about baking functionality and the design of the knobs.
This summary was generated by AI based on customer reviews.
Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to rate it as the first one delivered came damaged and two weeks later a new one will be delivered.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, there, Chiquita! We appreciate you taking the time to share your concern, as we hate to hear that you weren't provided a satisfactory LG Convection Range, at first. We value your opinion, and it does not go unnoticed. We would like for you to share it on our LG feedback page as well: https://www.lg.com/us/support/feedback. Next time, we can't wait to hear a 5-star review from you! ~Rita
It’s okay but I’d not buy it again.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven doesn’t maintain good, even heat. It’s an okay stove but I’d prefer something different and wouldn’t buy this one again.
No, I would not recommend this to a frienddo not buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dials are impossible to see the low to high settings on the various burners. The cooktop is hard to keep clean and the oven temperature is very inaccurate. I have continually tried to contact LG and through the chat I have received no help. I have been told that I was put on a priority list for repair but LG is impossible to get service. Please do yourself a favor and buy a GE profile or any other brand.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your concern that your LG Range (LREL6325D) model doesn’t meet your expectations, especially with the issues you mentioned around the dials, cooktop cleaning, and oven temperature accuracy. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations.
Here are a few tips that might be useful: try using a flashlight to see the markings better in low light. And don’t worry, we’ll definitely pass along your feedback to the team for future improvements. For routine maintenance, using a non-abrasive cleaner and a soft cloth works wonders. If you have any stubborn spots, a cooktop cleaner made for glass surfaces can do the trick. Your oven might need some calibration too. For some extra help, check out this video: https://www.youtube.com/watch?v=4KUHazxmT_8. If things still aren’t working as they should, our repair team is ready to assist with adjustments. Feel free to send us a private message on social media @LGUSSupport so we can speed up a service request or find another solution for you. Take care! ^Juvy
Okay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Heats up fairly quickly and cooks pretty well. So far the air fryer has been underwhelming and the black glass color on the oventop shows off smudges and is hard to keep clean.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Fair for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good oven, that gets the job done. However, the plastic around the table top is cheap and the cooking top seems to be difficult to clean.
No, I would not recommend this to a friendBurner went out very quickly, expensive repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One burner, the largest one, went out after 18 months.
No, I would not recommend this to a friend- Cons mentioned:Glass top
Broke and would not fix
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top shattered while no one was at home and they said nothing could be done and we ended up buying a different one
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Stacye. Thank you for taking the time to leave us feedback. We completely understand your feelings about the top shattering while no one was at home. It must have been really alarming to deal with that unexpected situation, especially knowing that it was something you trusted. Your experience matters to us, and we appreciate you sharing it. please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Nice stove but open box issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t come with rear balance screws. Other than that stove works great
I would recommend this to a friendNew stove with broken leg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived and installed in a timely manner. The bag leg of the stove had broken off. Installer said he would order another and come back to fix it.
I would recommend this to a friendOk range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice range but has some poor features as follows: the gray print on the stainless background makes all the printing extremely difficult to read. Have to use a light all the time from the over the range microwave and it is still hard to read. Storage drawer on bottom is extremely poorly made, very thin, feel like a thin piece of tin. Dial are large but not very clear to use.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Cooktop
LG range arrived with damage.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing purchase. The range arrived in an undamaged box, but the stainless steel rip that surrounds the cooktop had a very noticeable dent on both the left and right sides of the front. It appears to be a manufacturer defect as we tried to get a second delivery of the same model.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.
Understandably frustrating and disappointing. We are continuously working to improve the quality of
our products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced it
with another LG TV or you will consider LG for your future product needs. If you ever have any
questions, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused.^Venette
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes forever to heat up and the oven tends to smoke a lot. I’m not very happy with it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Lg range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this range love it but unfortunately it came damaged in the front .i called and still waiting for my new range replacement
I would recommend this to a friendNot good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have it even two years and having an issue with it saying burner on when they are off.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Grant. Thank you for sharing your experience with LG Range (LREL6325F) model. We understand your concern about your LG unit that doesn’t perform as expected. We strive to provide high-quality products and ensure a smooth experience. If your burner displays "on" even when it’s off, there could be an issue with the burner control. A simple troubleshooting step would be to try resetting the unit by turning it off at the circuit breaker for 10 minutes. This can sometimes resolve electrical glitches. For additional information, you may visit https://www.lg.com/us/support/help-library/lg-range-troubleshooting-the-control-panel--1429711840733.
If the issue persists, please send us a private message on social media @LGUSSupport, and we’ll be happy to explore further solutions and ensure you receive the assistance you need.
We appreciate your patience and look forward to assisting you. ^Juvy
Not highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My stove had to be recalibrated just a couple of weeks after it was delivered. LG had an appliance repair service come out to my house to check the heating. They had never serviced this type of stove before. Not cool! Stove is complicated to use. Not satisfied with this stove at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove top was great. The oven wouldn't climb back to set temperature after placing food inside. Cookies came out burned on bottom and raw inside. I tried baking on different rack heights, no luck. App constantly sent notifications that the oven needed to be cleaned and the oven didn't need cleaning. Had an electrician out to test the plug, works fine. I really wanted to love this range but am returning it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG Range (LREL6325F) model. We're sorry to hear about the challenges you've faced with your unit. We strive to provide reliable, high-quality products that meet our customer's needs. You may visit https://www.lg.com/us/support/help-library/oven-cooking-issues--20152321079751. If you want to return the product, please contact Best Buy customer service at 888-237-8289. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
- Cons mentioned:Baking
Christmas disaster
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The day before Christmas and my new stove stopped baking. No Christmas cakes or pies. Whenever I tried to bake the broiler would come on. Oven would not bake. Too late to call for a service repair in time for Christmas dinner.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Lg terrible appliences
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to heat up and is not an appliance you want in your home. Best Buy only will refund you your money if it is before 15 days from purchase
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, TroyC Thank you for sharing your experience with us. We understand your inquiry regarding your LG LREL6325F range taking longer than expected to heat up. To help resolve this, you can try calibrating the oven thermostat:
On the control panel, press Settings.
Select Adjust Oven Thermostat (refer to your owner’s manual for exact navigation).
Increase or decrease the temperature in small increments and test the oven’s performance after each adjustment.
LG Range – Troubleshooting an Oven That is Not Heating - https://www.lg.com/us/support/help-library/lg-range-troubleshooting-an-oven-that-is-not-heating--20150483199358
If your range is fewer than two months old, it may simply need a bit of time to settle into its cooking behavior before calibration. If you’ve completed this step and the oven still isn’t heating as expected, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions or service options. We appreciate your patience. —Renzo
the worst controls ever made
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dials are a nightmare. They're impossible to read. One has High and Low next to each other. They combine multiple settings on a SINGLE DIAL. The elements cycle on and off instead of staying at a constant temperature. The person who designed the user interface should be scrubbing floors. I wasted $1200!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your thoughts with us. We understand that the LG Range (LREL6325F) model, dials and user interface have been disappointing for you, and it’s important for your appliance to meet your expectations. We strive to provide reliable, high-quality products exceeding our customer's needs and anticipations. To enhance your cooking experience, we suggest referring to the user manual for tips on how to best utilize the settings, as it can provide insights on using the dials more effectively. If the temperature cycling is a concern, checking the oven's calibration might also help ensure it's operating as intended. You may visit this link for additional help: https://www.lg.com/us/support/help-library/lg-range-troubleshooting-the-control-panel--1429711840733. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience and look forward to helping you find a resolution. ^Juvy
Avoid at all costs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work okay, but it's supposed to link to my WiFi via the app and won't connect. I've contacted LG about it multiple times and they promise to get back to me... and they never do. Contacted BestBuy with my "TOTAL TECH SUPPORT PACKAGE" about getting help and a hour and a half later they made zero progress and told me to contact LG again. In conclusion, I'm sure this stuff will break and get zero support then too. I wish I had bought another brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette