Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$729.99
Save $1,770
Comp. Value: $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 755 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, ease of use, and burner performance of the 6.3 Cu. Ft. Smart Slide-In Gas True Convection Range. Many customers also appreciate the air fry feature and the design. However, some customers have expressed concerns about the grates and the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-15 of 15 reviews
  • Rated 5 out of 5 stars

    Great range so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 10 years I replaced my electric range and wanted to go back to gas. I chose this model because I hate reaching over hot pots or burners to turn off the range. In addition to the splashes that accumulate from cooking no matter how many times that you have cleaned it. This range is very nice and so far I have been very pleased. Initially I thought it would stick out but I was wrong. Fits like a glove. While it’s too early to give a detailed performer review so far I’m impressed. The only issue I had was getting it connected to my WiFi. Contacted LG and found the default password was different for my model. After resolving that issue I have been happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good range but received faulty griddle.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just installed my stove 2 days ago and love everything about it. However the griddle is damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good slide in oven range

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven works well and is very flexible for cooking. I took off one star because I would prefer all four burners to be the same size. I understand the concept but not my preference.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport. Thank you! ~Rita LG

  • Rated 3 out of 5 stars

    Shocked at low quality level

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and sounded amazing especially at the cost of nearly 2k. The burner black top coated piece exploded within the three weeks, exposing the metal rusted surface. All burners (where gas comes out of) are rusted within 21 days. I have had $500 stoves that were more durable than this. Honestly super surprised at the low end quality at the high marked price. Will have to call customer service and see what my options are.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's just OK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reading online I thought it came with a temperature probe. Not there. I thought it came with a spray bottle. Not there. It should have come with a reversible griddle. LG makes enough money off of us that all of the above should have come with the stove.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Gas Range

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this new stove. In every way it is an improvement on what I had that the oven wouldn't work or maintain the temperature. The delivery and set up service was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stove

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product so far, have not used it enough to know more about its function! Only used oven couple of times and pizzas center has been not well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GascStove

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good gas stove. Easy to use replaces the original LG we had bought 5 years ago they couldn’t fix. Only complaint is with the grill in the middle front burners are really cramped with large skillet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok not great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the unit is pretty nice. One thing I don’t like is having to go all the way passed high heat to shut off a burner. Center griddle burner could be better. Griddle plate is pretty much worthless with having such a rough surface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG STOVE

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking stove but the burner was rusting in the 1st couple days… and I felt like the burner wasn’t getting hot quick food took longer to cook and the oven light kept coming on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas burners discoloring already less than a couple months. My front right burner isn’t as strong as it was when I first purchased. The stove looks nice but I’m already have issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Burner not igniting

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the features and appearance. Unfortunately haven’t used the unit yet. Having this unit returned/exchanged this week due to front right burner not igniting properly.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 3 out of 5 stars

    Pretty, but already has a problem.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the stove for 4 weeks, already have a repairman coming to fix a burner that doesn’t ignite. Stove also runs a little hot, but it looks very nice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basic Design Flaw

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic design of this stove is flawed since you must remove the griddle portion of the stove in order to center any reasonably sized pan on the burners. In addition, the griddle burner does not extend the length of the griddle so you get non uniform heating of the griddle area. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 1 out of 5 stars

    LG Service is terrible

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within the 1-year warranty period, one of the burners on the range top stopped working (faulty igniter). So far I've been unable to schedule warranty repair service, after substantial effort on my part. Long waits on hold (exceeding an hour). Calls simply dropped. Service request made online was simply cancelled by them.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG