Customer Ratings & Reviews
- Model:
- LSGL6335D
- SKU:
- 6450220
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, ease of use, and burner performance of the 6.3 Cu. Ft. Smart Slide-In Gas True Convection Range. Many customers also appreciate the air fry feature and the design. However, some customers have expressed concerns about the grates and the control panel.
This summary was generated by AI based on customer reviews.
Paint chips off!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The paint chips off! I also purchased a LG refrigerator together with the stove, same color and the paint on the fridge door also chips off with normal use. It started 8 or 9 months after purchase & has been progressing. Geek squad says there’s nothing they can do and that LG has no service bulletin on the issue and that the paint issue is common. Why are they still being sold with this known issue?!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with the LG Range (LSGL6335D) model. We regret to hear about the inconvenience you have experienced with the paint chipping off. We understand how frustrating it can be when a product does not perform as expected, especially when it affects multiple appliances in your case. We will also share your feedback with our product development team to ensure that necessary improvements are made to prevent this issue from occurring in the future. If you have any further concerns or require assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Good function but poor materials
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the LG gas range. However, the labels for the range knob assemblies are poorly put on. Instead of engraving into the metal surface, the labels were painted on the metal surface and wearing out in just two years. We called the LG customer service and they refused to replace for us. On LG website, the replacement for each knob is $70. We have serious concern about the safety if the labels are gone. But to replace all six knobs will cost more than $400 which is almost 1/3 of the cost of the range.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Frank. Thank you for sharing your experience with us. We’re glad to hear you’re enjoying your LG Range (LSGL6335F) model, but we understand your concern about the knob labels wearing out after just two years. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. While the labels are typically painted rather than engraved, we want to ensure your range is both functional and safe, and we can explore some potential solutions to make this right.
As a first step, we recommend checking with your retailer for possible warranty options or considering third-party parts suppliers who may offer a more affordable solution for replacement knobs. In some cases, we may also be able to offer support in terms of providing replacement options or guidance on how to get this resolved.
Please send us a private message on social media @LGUSSupport, and our team will work closely with you to explore all options and help resolve this issue. We appreciate your patience and the opportunity to assist. ^Juvy
Not as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The middle grid needs to be removed to align pots so everything cooks evenly. when the broiler is on, the flame can be seen through the top of the stove. Not sure this is normal. Best Buy total tech has been completely unhelpful. Might return this item.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Vanessa
If you cook often DONT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the range yet your pans dont fit centered the cook top is off you need to take off the middle cooking top to center pots or pans
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Burner performance
Major problem with exposed elevtronics
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this range 2 years ago and it is beautiful. I decided that I'm not a fan of the griddle. I'd rather use a pan to cook on as the griddle is quite heavy and more difficult to clean. Items stick too easily as well. The griddle also prevents larger pans from fitting well. The Turbo burner is very hot, but the two burners on the left are as well. The right rear burner is the simmer, but sometimes you need to cook several dishes slowly. You really can't with this range. The major flaw is the vent behind the burners. Liquids can easily spill down the back, and the electronics that control the oven are exposed and can be damaged quite easily. My oven will not work and the electronic board is about 500 plus labor to repair. My repairman states that the boards are only warranted for a few months. My question is, why would you design it so that the electronics can be so easily damaged?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Franklin. Thank you for sharing your feedback about the LG range model LSGL6335F. We appreciate your detailed observations.
To address your concerns, the griddle is designed for versatility, but we understand it may not suit everyone’s preferences. As for the vent and electronics, they are designed to be durable, but we recommend using a protective cover when cooking to prevent spills and potential damage.
If you're experiencing issues with your range, we suggest contacting our service team for a thorough inspection and possible repair options. For assistance or to schedule a service appointment, please send us a private message on our social media platform via @LGUSSupport. Our team will be more than happy to help you find a solution. We appreciate your input and are here to assist you. ^Sam
Review of LG Gas Range
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range itself is nice and works fine BUT it has a Control Panel that does not light. We bought over $5,000 in LG appliances almost two years ago and I just spent another $!,800+ on another refrigerator for a 2nd home. We NEVER would have bought this range had we known of this problem. It is IMPOSSIBLE to read the panel without shining a flashlight on it. And LG simply tells me the "feature" is not supported by the $2,000+ product we purchased. How incredibly STUPID is it to design a product this way. Shame on us for talking so long to investigate this problem. Had I know this soon we would have returned the range
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We apologize for the inconvenience you've encountered with the control panel of your LG Range (LSGL6335F) model. We understand how frustrating it must be to have difficulty reading the panel without additional lighting.
We apologize for any confusion or lack of information regarding this issue prior to your purchase. We strive to provide clear and accurate product details to our customers, and we regret any disappointment caused. If you need further assistance or if you have further questions, please reach out to us on social media @LGUSSupport so we can help you further. We'll work with you and explore alternative options that may better align with your requirements. ^Juvy
WiFi continuously blasting cannot turn off
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is just ok in my opinion. Nothing special in terms of quality. Handles are ok but feels cheap. Stove top is not easy to clean in case of spills. Little details make it feel a bit cheap item like for example the bottom drawer that does not slide out well. It seems like an item rich with shiny useless sparkling things, but of low value. The thing that frustrate me the most is the constant blasting of a WiFi signal that cannot be turned off. I reached out the support and the answer was "either you connect it to your WiFi or suck it". Honestly this seems way too much. If I don't want the appliance connected to WiFi why should it be blasting a signal that interfere with my network? Looks to me like a bad thing to do. Anyway, if I only knew, I would have never bought it. Unless you are planning to use the ThinQ features, DO NOT buy this model. I would probably give it 4 stars if it was not for the WiFi...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Missing parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well here goes my stove is missing the air fry basket.the grill has been used and it's dirtyI am also missing the meat thermometer please send me those products.Thank you
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Teresa. Thank you for reaching out to us. We understand how important it is for your LG Range (LSGL6335D) model to arrive complete with all accessories so you can enjoy its full features.
For this model, the air fry basket and meat thermometer are included accessories. If they are missing, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. Since the grill has already been used and arrived in that condition, please avoid using it further until inspected. For further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Basic Design Flaw
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The basic design of this stove is flawed since you must remove the griddle portion of the stove in order to center any reasonably sized pan on the burners. In addition, the griddle burner does not extend the length of the griddle so you get non uniform heating of the griddle area. Very disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
- Pros mentioned:Burner performance
HARD TO KEEP IT CLEAN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEAUTIFUL BUT SOOOOO HARD TO KEEP IT CLEAN. LOOKS AND WORKS GREAT
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jolanta. Thanks for sharing your feedback with us. We're thrilled to hear that you’re enjoying the performance and aesthetics of your LG Range (LSGL6335D) model. However, we understand that keeping it clean can be challenging, especially with certain finishes. We strive to provide top-notch products and ensure a smooth experience. We recommend using a soft cloth and a gentle cleaner to avoid scratching the surface. You may also want to check out specific cleaning tips for your model in the user manual or on our website for the best results. For additional help, you may visit https://www.lg.com/us/support/help-library/general-maintenance-and-cleaning-ranges-and-cooktops--20152320015536.
If you have any other questions or need assistance, please reach out to us on social media @LGUSSupport. We’re always here to support you. ^Juvy
- Cons mentioned:Control panel
NOT WORTH IT
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not worth it.. they replace the control panel twice already..
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Fidel. Thank you for taking the time to leave us feedback. We completely understand your feelings about the repeated issues with the control panel being replaced. It must be very concerning to deal with ongoing problems, especially when you expected a reliable product. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When purchasing the oven we were not made aware that the stove was damaged.
I would recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Cheaply Made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Looking Range. But The Grates And Stainless Steel Top Is SO Cheap And Very Hard To Keep Clean. Would Not Recommend. And Not For The Price.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
its okay
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the oven. Purchased this in Jan of 22 and now the touchpad doesn't work. So if you want the oven higher than 350 I have to unplug or reset the fuse!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Lg stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t receive the money back and I don’t need to return this item
I would recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
not up to expectations for $1800 stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stove was not installed correctly, it is not level--lower at the rear of the stove than the front. The touchpad doesn't work, as the time and settings don't work. I am not able to lower the temperature of the oven because of this.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette