Customer Ratings & Reviews
- Model:
- LDG4313BD
- SKU:
- 5579943
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the double ovens and ease of use of this range, frequently praising its appearance. However, some users find the stainless steel difficult to maintain, and have noted concerns about the knobs' ease of turning and the oven's temperature accuracy. A few also mentioned challenges with the control panel.
This summary was generated by AI based on customer reviews.
Bait and switch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was fine. My issue is that on the website, when I selected the stove, it told me it would be delivered in a couple weeks. After I placed the order, you switched it to 2 months later! I feel like you absolutely lied to me to get the order. I’m not sure if I will ever trust your company again.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Double oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced to buy this double oven which I did not want when my prior stove was defective and I needed a replacement, This was the only one that was available that could be installed due to my adjacent cabinets, It could only be LG. I miss the storage drawer on the bottom for all of my cookie sheets.
I would recommend this to a friendsilly design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine except for two issues: (1) it really shows fingerprints that are not easy to clean; (2) there is an extra rack for the upper oven that cannot be used, as there is no space between racks. The oven should have been an inch taller so both racks can be used. This is a completely wasted feature.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Oven range install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install went well, very nice crew and they were quick.
I would recommend this to a friendIt’s a lemon.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had very high hopes for this oven purchased as part of a kitchen remodel. The temperatures in both ovens were very off from the beginning. No problems I thought there is an internal thermostat adjustment. (Only 30/35 degrees, old models used to be 50). We were able to get the upper oven to perform at temperature but it takes FOREVER to heat. (Like 30 minutes past when it beeps “ready”). The lower oven? After 5 repair visits with LG (where the tech was only interested in throwing parts at it not diagnosing) and escalation of my ticket to LG Presidential Support LG basically said “we can’t find the problem” and walked away, leaving my lower oven overheating by 50+ degrees and overcooking my bakes. I hired my own technician at my expense and he confirmed the overheating issue and tested the parts to no avail but confirmed the overheating. Was told “if this was a car you got a lemon”. I now have to maintain a cheat sheet of actual temperatures on a notepad just to use the main oven and not burn food. I obviously cannot use the features (convection, pizza etc) I paid for since they alter the temperature. Not the quality I expect from LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Double Oven Range. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
I love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it i was waiting for it. Its very nice and evretink works so hood
I would recommend this to a friendDream Stove!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price of the stove was fantastic and the stove is amazing!
I would recommend this to a friendOverall I am please
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased With the service in the Product . Young men were very professional very tentative and cleaned up behind themselves
I would recommend this to a friendRange delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery people very curtious and helpfull. Thank you gentelman
I would recommend this to a friend- Pros mentioned:Double oven
Ticked off!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this range. Paid in full. Was on delivery the next week. On truck but flooding caused delay. Phone call to deliver next day. Waited all day until 9:00 PM. Called store, called Philippines, called Arizona, called the Midwest somewhere. Went to store to talk to manager, more or less passed the buck to someone higher who never got in touch. Got notification from B B to get new delivery. Did as told, but whoever was not very knowledgeable and knew nothing of the past correspondence. Informed there was no stock and we would have to wait until next year! This range was on the truck, who did they give it to??? Will never buy from B B again, and will make sure our friends do not either. No apologies, but did get our money back! Pretty sure you will be going the way Circuit City did! Joyce and Jeff Anderson
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Nice range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heat up fast, I Switched from electric something to get use to.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery drivers were courteous and helpful. Love the stove, would highly recommend it.
I would recommend this to a friendPerfect range!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range is great. Cooks very well. Happy with my purchase.
I would recommend this to a friendNice stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very nice and so far has worked well. The black cooktop is easy to clean
I would recommend this to a friendJust bought recently.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be functioning and responding properly. More to come based on greater use and performance over time.
I would recommend this to a friendFlexible Option Over
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick heating on the upper unit due to the gas. It has lots of flexibility if you don't need a warmer or broiler.
I would recommend this to a friendMy New Gas Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love love my new Stove my husband said the guys were real nice
I would recommend this to a friendGreat stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pretty and efficient, since we purchased this item, my meals taste way better.
I would recommend this to a friendbig
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this oven but we starting get a p3 error right around the 1 yr anniversary. of buying it.
I would recommend this to a friendGreat oven
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks very even. The black stainless hides smears a lot better than our standard stainless
I would recommend this to a friend