Customer Ratings & Reviews

Easy to setup, has good color and fills all my needs

No issues. Salesperson was helpful. Will come again

While it lasted it had a nice picture but it got a huge black line through it after 8 months. LG took 3 months to finally refund my money as they couldn’t repair the unit.

so far my tv has been good. no problems yet. only had it a couple of weeks. sound is not that loud, but acceptable. if you want more dynamics you will need outside speakers

I like this tv but the sound quality is very bad and you will have to buy a sound bar with this. So I do not recommend buying it.

I need to have this product longer than I have had it. I want to rate it. please give a chance to use my product a little longer.

We absolutely hate this TV and were so mad we’re stuck with it. Can’t do half of the things our 3 year old cheaper Sony can do. Cannot stream from our phones, not as good a picture, you have to allow LG to track what you watch to allow full usage of the TV in the user agreement, etc. I would pick another TV with another operating system.

I would give this tv zero stars if I could. It does not stay connected to the WiFi. It will occasionally connect, but then disconnects almost immediately and won’t connect again. So we turn it off and come back to it a few days later and maybe it’ll connect, but most likely it won’t. We recently moved and it did the same in our old house, so I know it’s not because of its location. It is very close to our router, plus everything else in the same room (2 laptops, multiple iPads and iPhones) connect without problems. We do not have cable, only streaming services, so with this tv not staying connected, it’s pretty much worthless to us.

TV is over priced for how it works, was over sold on the product by the sales rep.

It was a good deal. Tv panel went out after a year was the only issue

Purchased this 60 inch television and the LG sound bar and had it installed by Best Buy. Five minutes after the installer left the audio sound bar started cutting out. Had to return the defective sound bar, it had terrible sound and no power even without the audio cutting out. After purchasing a Samsung sound bar and having it installed we then noticed horizontal lines on the top and bottom of the LG television screen. Having the tv FOR ONLY 3 days the tv started filling up with lines and a scrambled picture. BY DAY 7 you couldn’t get any kind of picture. We returned it and purchased the 65 inch Samsung. Now I have all Samsung and so far so good! (Television and sound bar) it’s only been a week but much better results Sound and picture are really clear and happy that the LG is gone!

Good tv all the features you’d want but isn’t wall mountable

Not saying it’s a horrible TV, but it just didn’t live up to my expectations. The picture was fine, but my wife really wanted a Roku TV and was disappointed by the lack of apps. Apparently LG operates on its own unique platform, which is fine, but not what we were looking for in a smart TV.

It is challenging to pick a tv....and truth: store displays were weak in assisting. For us, it came down to this: finalists were Sony 60 inch ($800) LG 60 inch ($550) and Samsung 58 inch ($500). No doubt we would have been happy with any of these. But ended up choosing the LG and buying it at Best Buy (after earlier "research" at Costco and Target). Why? Best Buy had best price, nicest sales folks by a wide margin. Sony had (potentially) best picture, but not better enough to justify extra $250-$300. Samsung had (slightly) smaller screen...salesperson said LG had best wide angle viewing and smart TV integration (important to us); wife absolutely loves our recently purchased LG refrigerator so "brand loyalty" was also a factor. So: took it home, and how did it do? Fantastic, exceeds expectations on all fronts. Size: 60 inches is perfect from about 10 feet away (but note: large size and 4k resolution reveals production flaws in local tv news). Picture: "cinematic" - feels like you are watching film - way better than our old Panasonic 42 inch plasma (on basis of streaming content from Netflix, Amazon and Hulu). True, blacks could be blacker in dark scenes in a dark room, and maybe Sony would have been better in that regard (is better according to salesman) - but for us this is not enough of a problem to trigger buyer's remorse. Sports - picture really keeps up (no lag) with speed of professional basketball. Wide angle viewing - good enough - not quite at level of the old plasma at "outbound" seating (approx 130 degrees) so I'd hate to think how others would do if they are indeed worse. Quality of smart tv (streaming service) integration - couldn't be more intuitive/easy to use/effective - nailed it! Audio - biggest surprise - it is really good - returning the sound bar. Ease of setup- couldn't be improved. Remote - functional, buttons are very logical in the dark and design is reasonably ergonomic. Would we buy it again? Absolutely!

The TV has far too many options. The optical audio out receptacle is defective. Had to use cardboard and duct tape to attach the optical output.

I expected more apps... I can't enjoy the things I enjoyed with a roku. The internet sucks no plugins for the things that matter. just too lazy to return return it. but I regret this purchase

Great tv. High quality. Got a good deal by being a best buy member.

Worst TV I have ever owned. Very laggy when streaming via WiFi. Streaming channels are sometimes unwatchable it’s so bad. Remote is very crowded and poorly designed. Love my 55” Insignia Roku much more (wish they made a larger screen). Would gladly trade the LG for another Insignia even if the diagonal is 5” less.

after 2 /12 years of owning this it developed blue spots. then half the screen went dim. tried everything in settings and nothing fixed it. its out of warranty now. So I will not be buying an LG TV or any LG brand product from this point on. very disappointed.

Very disappointed in this LG television. I should have just stuck with my original choice which was a Samsung instead of going with the advice given to me earlier in the day from a Best Buy employee. My older Samsung is a 1080p and the picture blows this LG away. I'm very unhappy with this purchase.