Customer Ratings & Reviews
- Model:
- 60UM6900PUA
- SKU:
- 6362419
Rating by feature
- Picture Quality
Rating 3.9 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers find value in the 60" Class UM6900PUA Series LED 4K UHD Smart webOS TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the brilliant and clear picture, while others appreciate the user-friendly interface and the ability to connect to major streaming services. However, some customers have concerns about the remote control being a bit cumbersome, the TV's reliability, and the development of a blue tint on the screen after a few years of use.
This summary was generated by AI based on customer reviews.
No clarity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality not clear.appears to be an very old quality tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not a good brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problems with this brand from the day I purchased it. I trade this in because I was having issues received same one and nothing but problems. The TV won't turn off, keeps freezing up. Etc.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just google this tv and it will tell your everything. I returned this tv the very next day I bought it, i had to factory reset every.single.time. It went from off to on. I exchanged for a Samsung and it’s flawless. DONT buy this tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that you had a problem with your TV.This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Tv failed at 14 mos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke at 14 mos old now off warranty Has a grey black cloudy pattern over the tv picture LG couldn’t help over the phone and they didn’t have any repair place to bring it to
No, I would not recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super excited to get this out of the box just to find out that the top left of the screen had a crack. No improper handling was done. Go figure when I decide to try another brand that is not Samsung...
No, I would not recommend this to a friendLg tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv ever. Family member say it is a great tv that’s why I bought. I hate the way the tv plays back, it ha some kind of tru motion. Makes everything look like it skipping. Horrible but.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Problems with LG immediately and no
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with LG 60in and sound bar immediately and no help from Best Buy. TV had a green line down middle and LG customer service sucks. Never again will I make this mistake. Do not buy an LG !!
No, I would not recommend this to a friendTerrible I think mines is defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second defective item I got from Best Buy TV disconnects from internet every two days then I have to reset the TV settings reconnect to WiFi then re download and sign into everything
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
DONT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not buy this again. Thought would be a great TV, but its constantly turning off or disconnecting from the WIFI
No, I would not recommend this to a friendLine through screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well take care of home non smokers. 1 month into purchase a viable line pops up FO NOT BUY!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please check if you are still having an issue even on Picture Test.If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Mine was Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned aftet several attempts to fix didnt fix issues.
No, I would not recommend this to a friendVery poor display quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess this is a cheap display lg produced for low cost tv. Not recommended to order it
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with it being Pixley. Will not stay connected to the Internet.
No, I would not recommend this to a friendThe tv has lines going threw it and I am unhappy c
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen changes colors for price I should’ve just bought a Samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working properly.Please try to reset your TV by going to All Settings>General>Reset to Initial Settings.If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Ease of use, Picture quality, Price
Great TV, excellent price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture quality and for the price it’s tough to beat. Easy to set up, maybe took 5 minutes. Connects to WiFi easy and so far I’m in love with this purchase!!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Excellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from an older model 50" LG to this model and couldn't be happier. The picture is clear with great color and sound. The setup couldn't be easier. The only negative is that I wish I had gotten an bigger screen, but the price is great for this size.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a great picture and sound quality. Very easy to set-up and navigate.
I would recommend this to a friend - Pros mentioned:Picture quality
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!! Picture is always awesome!!! Upgraded for my 2 week quarantine during COVID in 2020. Never had a problem. Did add a Bose 900 Soundbar.
I would recommend this to a friend - Pros mentioned:Color
Wonderful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sharp color. Set up was completely easy. Love the multiple hdmi outlets
I would recommend this to a friend - Pros mentioned:Picture quality
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going to 4K was an amazing experience. This television was affordable and the warranty was great and the picture is amazing.
I would recommend this to a friend