Customer Ratings & Reviews
- Model:
- 60UM6900PUA
- SKU:
- 6362419
Rating by feature
- Picture Quality
Rating 3.9 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers find value in the 60" Class UM6900PUA Series LED 4K UHD Smart webOS TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the brilliant and clear picture, while others appreciate the user-friendly interface and the ability to connect to major streaming services. However, some customers have concerns about the remote control being a bit cumbersome, the TV's reliability, and the development of a blue tint on the screen after a few years of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV for a good price. Clear picture and can connect to major streaming services.
I would recommend this to a friend - Cons mentioned:Bluetooth, Remote control
It's kind of "Smart"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was great, sales person was great. Price was great. No issue with BestBuy LG on the other hand, after 2 days to trying to reach support.... 1. Remote is trash, seriously it's way over complicated. 2. No ability to connect Bluetooth headphones. I mean come on, my "dumb" Tv could do this. 3. LG channels are an ad-filled spam bot machine. 4. Not good at fast-moving object..it blurs Look not the most expensive TV out there, but a few simple things it should do better. I would not buy this TV and will probably take it back to BB due to these issues and pick up the Samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
- Pros mentioned:Picture quality
tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good color quality and tbe sound is so good i highly recommend this brand.
I would recommend this to a friend Been a great TV for 5 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this 60" LG TV in December 2019. This review is written 5 years later in August 2024. The TV has been great. Easy set up and has lasted well and performed nicely. We have noticed the color is not as intense as it used to be. But after 5 years this may be expected.
I would recommend this to a friend- Pros mentioned:Picture quality
Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV I have ever purchased. Great for Home movies !!!
I would recommend this to a friend Very good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV. Had it for 4 years and had no issues at all ! Would recommend it 10/10
I would recommend this to a friendLove my tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. Understand 4K is outstanding. Had to re watch all my favorite movies on it
I would recommend this to a friendGreat value for a smart TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this T.V.!! It runs prime, netflix, hulu etc. apps. Comes with LG channels...if you've got internet, you've got LG's free channels!
I would recommend this to a friend- Cons mentioned:Bluetooth
TV is now worthless to me!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of my major needs for a tv is that it has to work with my Beats wireless headphones. I'm just in all that in addition to not having bluetooth feature which I'm aware. Is that there is no audio jack at all to use my transmitter for my headphones! That is just crazy!! Its a 2019 TV and a more expensive TV than 3 of the other 6 I own and all my other TVs have audio Jack's to use a transmitter for wireless headphones. I'm going to have to return this as its worthless to me and using headphones is crucial for my viewing at times. I just never imagined any tv of recent years or newer would not have an audio headphone connection.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it did not meet your expectations and that you had to return it. Your feedback is very important to us and the headphone concerns will be shared with our product team. If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Amazing image quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a nice TV! It works really fast and the quality of the image is awesome! I really recommend this TV.
I would recommend this to a friendtv turned blue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great for two years and then in the past year it has gotten bluer and bluer. Changing settings doesn't fix it either.
No, I would not recommend this to a friendOk entry level 4K tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works well, but after only two years we began to notice a blue tint that has only gotten worse and has now gotten so bad that we’re noticing overall picture quality problems. We will be replacing it soon.
No, I would not recommend this to a friendWarning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price seemed great but in less than one year it developed a solid column of dead pixels down the middle of the screen
No, I would not recommend this to a friendFailing after only 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 years later and i'm experiencing the "blue tint". T.V works fine, just a blue tint to picture. Upon research, it says the led's are going out.... You would think LG would last longer. Samsung next time.
No, I would not recommend this to a friend- Cons mentioned:Bluetooth
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen turned blue after 3 years…. Also WiFi disconnects a lot on TV.
No, I would not recommend this to a friend Wont buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the tv at first, was very happy. About 3 years in to my purchase I have an annoyingly blue tint on the screen. I have tried all the trouble shooting and adjusting and cannot be fixed with out spending a fortune. This tv is disposable at best 3 years.
No, I would not recommend this to a friendDon't buy unless you plan to use a wall mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought after Christmas 2019. I'm sure the TV is great, and if you use a wall mount, you will enjoy. But if you're like me and want to use the stand that comes with it, then do not buy. They were very loose even in the locked position. Wobbly. As soon as we stood it up, the lock part of the legs broke, rendering them useless. It would be nice if they came with legs that screwed in but no these legs don't.
No, I would not recommend this to a friendDO NOT BUY THIS TV-THE LABELS ARE INCORRECT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV and all working ECXEPT Airplay and Apple HomeKit are missing even though the labels on the box say it’s included. You need software upgrade which isn’t available yet UNLESS you have a PC USB stick - if you have MAC formatted USB it wont work. LG customer service was appalling. As a owner of several LG products this is the last time i will be buying LG products.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV. The updates have been pushed out to the UM6900PUA. Please ensure your TV is connected to the internet. To update your TV go to the TV Menu --> General --> About this TV --> check for latest software.
If you need additional support for your TV, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Do not buy this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. It's DOA already. The TV went dark and can't be fixed.
No, I would not recommend this to a friendLg 60 inch tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted three years Got minimal use and still started turning blue
No, I would not recommend this to a friend