Customer Ratings & Reviews
- Model:
- 60UP8000PUA
- SKU:
- 6453626
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 60” Class UP8000 Series LED 4K UHD Smart webOS TV for its excellent picture quality, easy setup, and reasonable price. Many customers rave about the TV's sharp and vibrant colors, while others appreciate the convenience of the magic remote control. Although some customers have concerns about the viewing angles, the overall positive feedback suggests that this TV offers great value for its price range.
This summary was generated by AI based on customer reviews.
Not happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv on open box, came with out a remote. Put it away because we live in Arizona. When we returned because it’s was for a second home ordered remote and plugged in and the tv does work. All it has is colored spyder webs across the screen. I took it into Best Buy and was told it’s to big to check out and it was the last day of the manufacturer’s warranty. Call LG and they said to send pictures. Reached out to them 2 times and no response from anyone. Waste of money and obviously not happy.
No, I would not recommend this to a friendproblems with best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had trouble 11 day's after they installed the tv. I could not get the tv to come on for about 4 hrs. I called best buy about the problem, they said they would replace it. I have tried numerous time's get something done. they have done nothing but give me the run around. they installed tv on july 6, 2021 this is july 31, 2021 and I have not seem best buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great. Installers were a real pain. Did not hide wires and were only interested in the tv changer for the TV they took away
I would recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Buy another brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV went bad within a year. It will start and then after a minute sit and spin as if trying to download. my average internet speeds are over 170 mbps. It has some kind of memory module issue.... It took a long time to ever get to speak with someone at LG. They verified the TV was bad, but would not return it (although properly registered at time of purchase) without an original receipt! It has been a great hassel top deal twith them. Samsung was much nicer & easier.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your service experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer
60" did not work well
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box item and the picture quality was very poor I TOO had to return it and it is IMPOSSIBLE to find a 60" TV, I have a special cut out that perfectly fits a 60" and I have to settle for a 55"
No, I would not recommend this to a friendMikeM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv will not connect to Wi-Fi. Called geek squad for help- no response Called the LG tv help line, they couldn’t help- said it’s a glitch and should get a replacement.?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Returned
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was fine before it stopped working, returned it after LG allowed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Tv blue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of unknown charges, not happy with product, would never buy again
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
No Internet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv lost the internet connection and even with a factory reset will not connect again. Waiting on a replacement tv at the end of the month.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my other LG products (fridge and washer/dryer), however, this tv was a disappointment. Poor picture quality and it randomly shut itself off. Customer service no help. Replaced with a Sony Oled which is perfect!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to complete this review and hate to see that the TV did not meet your expectations. We will continuously work to improve the quality of our products and hope to rebuild the trust you have with LG. ^Jennifer
not recommend to friend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worst tv lg uhd tv 60 up80. pic not cleared , colours not good . skin colour is reddish or yellow , not prefect colours, this tv is work like as a assembled tv. very very poor pic quality .i will return it today.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Buyer Beware
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv brand new with the 2-year warranty. 3 months after the warranty the power supply board failed.
No, I would not recommend this to a friendA waste of money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I aleady had to replace , a coupme weeks new red spots started appearing, they vo.e and go getting worse. Ive replaced the HDMI, the amazon cube. No change.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Very unhappy with product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is the hardest one to operate in our whole house. I wish I had purchased a different one. I don’t watch it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought LGtv but spectrum informed me that LG would mot support spectrum so I changed brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad I order the TV on Black Friday and never receipt it says then very disappointed and they keep reschedule the delivery for no reason
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Worst TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV I've ever owned, the sound will not stay synced up to the video.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
No not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had this tv very long and it started glitching.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service and a great staff.. tv works greattoo..
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
Smart TV with best UHD picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has beautiful High definition quality picture. We feel we do need to add speakers to make it a better stereo quality sound. This was our first smart TV and also first one to hang on the wall. It was easy to Hang on the wall with DIY mount. It was easy enough to sign into our tv packages of Netflix, Prime, and HBOMax. LG has its own channels and some other cable channels like CNN. Still need to figure out if we need to continue to use DVR with UVerse service. In summary, would recommend this TV for its high quality picture and smart TV cababilities.
I would recommend this to a friend