Customer Ratings & Reviews
- Model:
- LW6017R
- SKU:
- 5890357
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 6,000 BTU 115V Window Air Conditioner with Remote Control for its effective cooling, quiet operation, and ease of use. Many appreciate its suitable size, overall performance, and the convenience of the remote control. While some customers desired a higher BTU, a few others have noted concerns regarding the display's orientation and occasional issues with the unit's condition upon arrival.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
does a great job.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this to cool my bedroom works great. no issues
I would recommend this to a friend - Pros mentioned:Cooling
Ok A/C window
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this A/C for my small room and it cools the room but takes a while. Not the greatest but I already installed it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We're so sorry to hear that the LG air conditioner isn't quite meeting your expectations. I can imagine how frustrating it must be to have an appliance that doesn't quite live up to your needs.
First and foremost, I want to thank you for choosing LG and for taking the time to share your concerns with us. I'm glad to hear that the AC is at least cooling the room, but I understand that it's taking a while to do so.
I want to assure you that we're committed to providing you with a product that meets your needs and exceeds your expectations. Unfortunately, it sounds like we may have fallen short in this instance. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Respect price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looking air conditioner but Best Buy such good price better than other companies and store
I would recommend this to a friendideal for small room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this at end of AC Season. It was the last one there and it turned out to be just enough power to help.
I would recommend this to a friendVery good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super recommend super good works perfectly very good quality brand
I would recommend this to a friendLG a/c.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Like the energy saver mode. Condensation sloshing in pan a bit distracting.
I would recommend this to a friend- Cons mentioned:Btu
Under performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item doesn't cool like other 6000 BTU window units. I have to set it at a lower temp setting to get the same desired temp as compared to other 6000 BTU window units.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Raul. Thank you for reaching out. We understand the importance of having your LG Air Conditioner (LW6017R) model cool as efficiently as other 6000 BTU window units, especially when you’re needing to set the temperature lower than expected to reach a comfortable level. One step you can try is checking the filter and ensuring the unit has proper airflow, as a blocked or dusty filter can reduce cooling performance and make the AC work harder to reach the set temperature. It also helps to confirm the unit has a slight downward tilt toward the outside, which supports proper drainage and cooling efficiency. For more guidance, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-poor-cooling--20153313781420. We’d like to take a closer look and support you directly. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Juvy
Not happy with this brand no cool
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have it three star because it don’t cool I have to be standing so I can get some cool breeze my room is small it’s not cooling the room I had one before it was a different brand same 6,000 and lasted for ten years and I love it this one no good for me won’t cool my room so sad. Will have to buy me another brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Pj
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cool air should’ve been in front instead of the top
I would recommend this to a friendGood AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good air conditioner, seems to rattle a bit at times
I would recommend this to a friendA nice little deal if you can get it for <200
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good little deal but be sure its one small or medium room bec thats all itll cool. Tiny which is nice but its just as noisy as my 10k unit was (its not quiet). We upgraded & returned it but only bec our 13x16 room was too big for it.
I would recommend this to a friendBACKUP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I REALLY CAN'T PROVIDE A REVIEW SINCE THE AC IS STILL IN THE BOX & I ONLY PURCHASED IT FOR BACKUP IF MY CENTRAL AIR THAT IS ONLY 6 YRS. WOULD GO OUT SICE MANY PARTS TO REPAIR THE CENTRAL AIR UNIT R HARD TO GET BUT THEY KEEP SENDING ME AN EMAIL TO DO A REVIEW.
I would recommend this to a friendGreat Small AC Window Unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG-6000 BTU came fast and has been working Great for a month now . I would buy another one. Zip Payment did not work , Sad .
I would recommend this to a friendGreat little air conditioner I can't even hit on y
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The free shipping was nice it was very easy to install works great granddaughter loves it
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello, Jennifer! We are so delighted to hear that you are happy with the new LG Window Air Conditioner! We hate to be bias, but its probably the best in its class! We appreciate you telling us about the outstanding service you received, as it really helps us in delivering an effective outcome to future issues or concerns that ultimately will make life more convenient for you. Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita
Best buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this air conditioner for my son as a gift this past summer. It works great, and it was extremely affordable. I shopped around, because I am on a budget, and this was truly the Best buy
I would recommend this to a friendNice Window Unit For the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small space AC window unit at a reasonable price and having the Best Buy TotalTech makes it an even better buy!!
I would recommend this to a friendBrand response from LGAnswers
Posted .We love to see this feedback! Welcome to the LG family. ^Jennifer
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps area cool. It is a little noisier than I would have expected. For price and the cooling, it’s fine
No, I would not recommend this to a friendcools better than expected 8x10 room
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this unit replaced an old ge unit in a small bedroom it is noticeably quieter sometimes a plus sometimes not as it doesn't drown out the neighbor's dog barking it cools better than expected
I would recommend this to a friendAC unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great price. I ordered online and it arrived in a timely manner.
I would recommend this to a friendworking well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AC unit has been working well. it is ridiculous to require minimum number of characters.
I would recommend this to a friend