Customer Ratings & Reviews
- Model:
- LW6017R
- SKU:
- 5890357
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the cooling power, quiet operation, and ease of use of this 6,000 BTU window air conditioner. Many appreciate its size, fitting well in bedrooms, and the inclusion of a remote control adds to the convenience. While some wished for a higher BTU rating or a more visible display, the overall performance and value are frequently praised. A few customers reported receiving damaged units, highlighting a potential issue with quality control.
This summary was generated by AI based on customer reviews.
Perfect fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Better than expected. Fits perfect in the space we designated for it.
I would recommend this to a friendand I brought two smh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly not powerful enough not cold enough wouldn’t recommend it. A little upset, not even worth taking a picture.
No, I would not recommend this to a friendI love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for small room I bought it for my living room but I wasn’t getting cold enough
I would recommend this to a friendQ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has water gurgling sound on turning on and off Is it normal or leakage?
No, I would not recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Quieter then most small air conditioners!!
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the purchase. It cools off my apartment very quickly
I would recommend this to a friendI wouldn't recommend it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very disappointed, it doesn't cool, I thought it would be good for my bedroom but I think it came out defective
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bety. Thank you for sharing your feedback on your LG Air Conditioner (LW6017R) model. We understand how important it is for your appliances to work efficiently and reliably. We aim to provide high-quality products that meet our customer's needs and expectations. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. You can also reach out to us on social media @LGUSSupport if you need further assistance. ^Juvy
- Pros mentioned:Cooling
Can't take the heat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit can cool well but In less than a year the fans starting to make a lot of noise and sputtering water through the vents into my room. Does not drain fast enough to keep up. This thing cannot handle the 100 degrees days of summer heat. Really disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
It’s ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the only unit that would fit in my window. It shuts off at times and makes the crazy amount of noise.
I would recommend this to a friendAit conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with my purchase of the air conditioner.
I would recommend this to a friendDoesn’t cool well at all.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the worst air conditioner I’ve ever had, Hardly cools the room and I’m stuck with it and dislike it so much I’ve had to switch to a throw blanket so I stop waking up drenched in sweat at night. Wish I could swap it for something else. My previous window unit that was much smaller worked better than whatever this thing is doing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mary. Thank you for taking the time to review the LG Air Conditioner (LW6017R) model. We understand the importance of having a reliable and effective air conditioner, especially during hot summer nights. We aim to offer top-quality products that meet our customers' needs. For help with troubleshooting, visit: https://www.lg.com/us/support/help-library/troubleshooting-an-lg-air-conditioner-that-is-not-cooling-CT10000014-20152825310030. Feel free to reach out to us on social media @LGUSSupport for more assistance. ^Juvy
Air conditioning
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at first after purchase but continues to turn off then on when it’s not set to a timer
No, I would not recommend this to a friendHideous!!! Does NOT cool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my very small bedroom. It was put in when it was cool outside, and seemed OK. Fast forward to June, and this thing doesn't cool anything! It wouldn't cool a closet! I'm beyond disgusted that I paid any money for this garbage. I'm outside of the return window. I just ripped up near $300. I'll never trust LG or Best Buy again. (Also, why on earth would the fan be on top of the unit, and not in front... It makes no sense)
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
wont cool my tiny room
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This AC does not cool my room at all. I measured my room to make sure it was 250 sq feet to make sure it was the right AC. The air blows out at 60 degrees but the room never cools. It is a very small narrow room. This AC is very weak, the highest setting doesn't blow out air with enough power. I ran it for hours and the room never got cool. I bought it in april and now best buy won't give me a refund or exchange. Threw away money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. We appreciate your patience and understanding in regards to the issues that you’ve encountered. We'd like to ensure that you are being heard in your concern and we'll be more than happy to have assist you with your LG 6,000 BTU 115V Window Air Conditioner. We rely on our customers like you to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Jai.
an ok ac unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works ok fan not very strong. Wish I had bought a litle bigger unit
No, I would not recommend this to a friendNot recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not that powerful to cooling my small kitchen.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ann. Thank you for sharing your feedback on the LG Air Conditioner (LW6017R) model. We understand how important it is for your unit to effectively cool your space. We strive to provide high-quality products that exceed our customer's needs and expectations.
To improve the cooling performance of your air conditioner, ensure that the air filter is clean. A clogged filter can reduce cooling efficiency. Make sure that the vents are unobstructed and that there are no objects blocking the airflow. For more information, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-poor-cooling--20153313781420. For further assistance, please reach out to us on social media @LGUSSupport with details about your air conditioner and any additional concerns. We will be happy to assist you further and explore potential solutions. ^Juvy
- Pros mentioned:Noise level
Not a good air conditioner
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not recommend this LG air conditioner because it does not get cool at all,it is Quiet,I definitely feel like I waste my money on it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Not like other LGs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner functioned for about a day. On the cool setting, it will blow cold air at first but after 30 minutes it blows warmer air thus not actually maintaining a cool room. Very disappointed in the quality of this AC compared to previous LG window ACs I have owned. I would not recommend for a small room if you want it to be cooled.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Condition
Ac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was obviously already used and returned to the store when I received it. It was dented and I had to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Condition
DAMAGED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was damaged, huge dent on the side. Very disappointed, box was in good condition so I can assume box was replaced.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette