Customer Ratings & Reviews
- Model:
- 65QNED70AUA
- |
- SKU:
- 6636885
Customer reviews
Rating 4.7 out of 5 stars with 250 reviews
(250 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the great picture quality and the adjustable brightness of the 65" Class 70A Series QNED AI 4K UHD Smart webOS TV (2025). Customers also appreciate how easy the setup was. However, some customers have reported issues with app performance, noting that some premium apps may not load properly.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Slow when opening apps
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what it says… app performance is slow. I waste more on opening Netflix, YouTube or prime then turning on. Wouldn’t recommend it
No, I would not recommend this to a friendRated 5 out of 5 stars
Cool TV BRUH!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is huge and perfect for my room. I don’t need glasses to watch tv
I would recommend this to a friendRated 5 out of 5 stars
Great Picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony set up the TV and explained it all. Set up my apps and I am good to go!
I would recommend this to a friendRated 5 out of 5 stars
Top Notch TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd Lg. 1st was 10 years ago and still going strong!
I would recommend this to a friendRated 5 out of 5 stars
Mr. Osborne
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase. The employees were very nice and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Easy set up! Also had great customer service
I would recommend this to a friendRated 4 out of 5 stars
Lg tv 4k
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a lg tv. Let see how many years it will last.
I would recommend this to a friend- Cons mentioned:App performance
Rated 2 out of 5 stars
Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had problems with downloading some apps and have not been able to get it resolved
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cindy. Thank you for reaching out about your LG TV (65QNED70AUA) model. We understand the importance of having your TV download and run apps smoothly.
One helpful step you can try is to perform a full power reset by unplugging the TV for about 30 seconds and plugging it back in. This refreshes the webOS system and can help clear temporary glitches that prevent apps from downloading. You can also check that the TV is running the latest software version by going to Settings → Support → Software Update. Keeping the TV updated ensures the best compatibility with available apps. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-can-i-update-the-tv-software--20154858251400. We’d be glad to take a closer look into this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy
- Cons mentioned:App performance
Rated 2 out of 5 stars
Would not recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really not happy with this TV. Picture was not clean and crisp. Had issues with streaming apps. We would start a show and then it would lock up and spin continuously. I returned the TV back to Best Buy and bought a Samsung Q8 instead.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mark. Thank you for taking the time to share your experience with the LG TV (65QNED70AUA) model. We appreciate your feedback and understand how important it is for your TV to deliver both sharp picture quality and smooth streaming performance. For others who may be experiencing similar issues, we recommend checking for the latest firmware updates under “Settings > Support > Software Update,” and ensuring a strong, stable internet connection for streaming apps. Adjusting the Picture Mode to “Cinema” or “Expert (Dark Room)” can also enhance clarity and detail. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-can-i-update-the-tv-software--20154713237319. If you ever decide to explore LG products again or would like help with setup or optimization, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re always here to help. ^Juvy
Rated 1 out of 5 stars
Broken in 19 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv quit working after 19 days and I am now waiting for a repair tech to contact me. I purchased an LG to replace a Samsung that was not functioning properly so I apparently have made another mistake with my trust in LG. I have never had a tv fail completely, and from my research it is caused by the main board malfunctioning. Not sure how soon someone will come fix it but for now I guess I get to stare a blank tv on the wall. I will try Sony next time and hope that it lasts longer than 3 weeks. Very disappointing
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Doug. Thank you for sharing your experience with the LG TV (65QNED70AUA) model. We appreciate your feedback and understand how important it is for your TV to perform reliably, especially so soon after purchase.
If your screen is blank and the unit won’t power on, we recommend performing a power cycle: unplug the TV from the wall for at least 60 seconds, then plug it back in and press the power button on the TV (not the remote). This can help reset internal components and may restore functionality. You can also visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-power-issues--20154720146719 for additional troubleshooting steps. If you’d like us to assist further or help confirm your repair status, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Rated 3 out of 5 stars
LG 65" tv Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture clarity is not that sharp, but I didn't buy the higher resolution tv and spend double the money. It's ok for me.
No, I would not recommend this to a friendRated 3 out of 5 stars
LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is very adaptable when it comes to streaming movies. Good buy.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that your LG 65" Class 70A Series QNED AI 4K UHD Smart webOS TV is working well for your streaming needs. We understand your inquiry and appreciate your positive feedback regarding your purchase.
https://www.bestbuy.com/product/lg-65-class-70a-series-qned-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZWRR8
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Rated 2 out of 5 stars
Disappointed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV had all the features that I needed. Unboxing and setup was easy. However, once it was turned on, the flickering backlights running down the screen was unbearable. Had to pack everything back up and return it to the store the next day. Better qulity control needed for this product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Hayden. Thank you for sharing your experience with the LG TV (65QNED70AUA) model. We appreciate your detailed feedback and are glad to hear the setup process went smoothly.
We understand how important it is for your viewing experience to be seamless right from the start. Flickering backlights can sometimes be related to panel calibration or software settings. If you ever encounter a similar issue again, we recommend checking for firmware updates here: https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535 and adjusting the Picture Mode settings to reduce backlight intensity. If you’d like us to assist further or explore additional options, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Rated 1 out of 5 stars
damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took the packing off and the screen was damaged at the top of the TV. Repacked for return
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dianne. Thank you for letting us know about your LG TV (65QNED70AUA) model. We understand how important it is to have your new unit arrive in perfect condition, and we appreciate you sharing that the screen was damaged right out of the packaging.
Since the damage was discovered immediately after unpacking, the best step contacting Best Buy customer service at 888-237-8289, as they handle replacements for units that arrive damaged. If you’d like us to assist further, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can review your case directly. We're here to help. ^Juvy
- Pros mentioned:Brightness, Picture quality, Size
Rated 5 out of 5 stars
Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. Big and bright. Sounds fine as well.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
satisfaction , but disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and set up of the tv was good and the quality of the tv picture is good. The only complaint I have is that the week after I purchased the tv the price decreased by $50. I tried to speak with someone to see if I could get an adjustment, but after being on the phone for several minutes, he said he was transferring me and that was the end. I got cut off again with no explanation.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Totally Worth It!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has high resolution and the sizing is to my liking. I love the way it has many other apps besides tv streaming apps. It was easy to set up on my tv stand with clear instructions. Picture and sound quality are both top tier for me! So overall it's worth the buy.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
In love with my new LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new LG TV! It goes perfectly well with my space. It's the perfect size for my living room and the price was just right for my budget.I
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product,With good quality, a TV to enjoy with the family
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv to have no problems at all it has great color and picture
I would recommend this to a friend


















