Customer Ratings & Reviews
- Model:
- 65QNED80URA
- SKU:
- 6535923
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 65" Class 80 Series QNED 4K UHD Smart webOS TV for its exceptional picture quality, easy setup, and budget-friendly price. They rave about the vibrant colors and clarity of the display, making it an excellent choice for gaming and movie enthusiasts. While some users have concerns about the remote control and occasional screen issues, the overall positive feedback highlights the TV's value and performance.
This summary was generated by AI based on customer reviews.
LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After almost a month, we are very pleased with it.
I would recommend this to a friendLove our new 65 LG tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our new LG 65 inch tv. The picture is great!
I would recommend this to a friendWas lied to!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is not worth the $1,000 price tag and the bestbuy employee that push it on me was a liar he promised if the price changed within 60 days I can get the difference and that’s the only reason I bought it! Then when I went to do that he was fired and bestbuy would not honor what he had told me. Not happy about the last purchase at bestbuy at all
No, I would not recommend this to a friendNice tv just too bright. I returned for OLED upgr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv just too bright. I returned for OLED upgrade.
No, I would not recommend this to a friendImpressive for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is an excellent value for the size and quality. I’ve enjoyed hours on it so far an pretty impressed with it.
I would recommend this to a friendHCS LG-TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A month since we got this TV. So far so good. Let see a year from now.
I would recommend this to a friendThe picture quality it decent.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality it decent. The sound quality is not.
I would recommend this to a friendQned tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well until I had a black screen after a week of use
I would recommend this to a friendLG Nano
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Point and click remote is super nice ! Faces show everything
I would recommend this to a friendHad potential...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen died in 1 year... Otherwise, I loved it.
No, I would not recommend this to a friendWorst TV I’ve owned.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll keep it short and sweet. The audio is terrible and will make random popping noises from time to time, the HDMI ports often will play sound and not video, and/or video will drop out and revert back to audio only in the middle of watching TV or gaming, the TV will turn on the PS5 and auto switch to it randomly while watching TV (no one is touching the remote or a PS controller when this happens), and when the video actually works it’s choppy and laggy. Worst TV I can remember owning.
No, I would not recommend this to a friendSound quality not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only returned because the sound quality is not so good . But bought them Lg C3 65 inch what is amazing
I would recommend this to a friendDisappointed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in the picture quality.. not as sharp and crisp as my Samsungs .. heard it was a real good tv.. but it’s not
No, I would not recommend this to a friend- Cons mentioned:Remote control
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse in the control keeps freezing, and when that happened, you need to turn off the TV all the time for you
No, I would not recommend this to a friend Such a bad tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a bad tv, slow, bad UI, bad to manage apps, apps randomly fail requiring constant restarts and reinstalls.
No, I would not recommend this to a friendNot the product, but horrible customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t receive this product because I unfortunately had to cancel the order due to the horrible customer and delivery service. After repeatedly requesting the home delivery to take place in the afternoon, Best Buy’s geek squad always arrived in the morning during the weekday when no one was home. They told me I had up to a certain date to receive this TV otherwise I would not get the TV but I also won’t get a refund because it would be past c amount of days from the order date. My original delivery date was for 12/26 and they delayed it up to January 9th when I told them this was supposed to be a Christmas gift. Overall, the horrible customer service would transfer me to different departments, be extremely rude on the phone, and offer absolutely zero help and just keep you on hold for 45 min to an hour wasting your time. Will NEVER go through this again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MilaK. We sincerely apologize for the frustrating experience you've had with our customer and delivery service of your LG Smart TV (65QNED80URA) model. It is disheartening to hear about the challenges you faced in receiving your order, especially when it was intended to be a Christmas gift.
We understand the importance of timely and respectful service, and we regret that we did not meet your expectations in this regard. If there's anything we can do to make this right or if you have any further concerns to discuss, please reach out to us on social media @LGUSSupport so we can help you further. We are here to assist you and provide any additional support you need. ^Juvy
Dont buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate doing this but this tv isnt as good as these reviews say. Im a stickler for quality. My tv wasnt working right from what i could see or im blind. No matter what i changed on it, it just looked off and the colors where off too. I returned and upgraded a little to the lg qned 83 mini led 65inch and i made a HUGE difference! If you want better quality you will get it for the little bit of extra money i promise that!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there! It's unfortunate that the LG - 65" Class 80 Series QNED 4K UHD Smart webOS TV fell short of your expectations in terms of quality, but we're glad you were able to find a more suitable LG product like the LG 83" QNED. If you ever need help in the future, please contact our LG Social Media team on Facebook or Twitter using the hashtag @LGUSSupport and include your TV's model and serial numbers. It would be our pleasure to assist you! ~Rita
Poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has an issue with the remote called geek squad and ended up with some one from overseas I couldn't understand. He said that was the way it was supposed be and hung up on me. Lousy service
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize that your attempt to receive satisfactory service was not met with your LG QNED Smart webOS TV remote! We would be pleased to further investigate your issue in order to rectify it. Please reach out to us through our LG Social Media Support team on Facebook or Twitter by private or direct message using the handle @LGUSSupport and include the model and serial numbers of your TV. We will then get to the bottom of this with you! ~Rita
STAY AWAY!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid $1100 for this tv on 11-4-23 lasted a little over a year and stopped working, called and they said sorry it’s out of warranty. You would think for the price it would last more than a year
No, I would not recommend this to a friendOLES IS BETTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OLED is better Spend the money for OLED Went with the LG B3 series Absolutely PHENOMENAL Wend is NOT OLED
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm thrilled to hear that you're having an amazing experience with your LG B3 series! I'm so glad to hear that you're absolutely loving the performance and picture quality.
I completely understand why you might be comparing it to OLED, and I'm glad to hear that you think the B3 series holds its own. However, I want to acknowledge that you did have high expectations for OLED, and I apologize if we didn't quite meet those expectations.
I want to assure you that our B3 series is a fantastic product in its own right, and we're proud of the technology and innovation that goes into every TV. While it may not be OLED, it's still a top-notch display that provides an exceptional viewing experience.
That being said, I understand your temptation to splurge on OLED. It's a fantastic technology, and many people swear by its incredible picture quality. If you're looking for an upgrade or want to experience the best of the best, we do offer OLED options in our lineup. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris