Customer Ratings & Reviews
- Model:
- 65QNED80URA
- |
- SKU:
- 6535923
Customer reviews
Rating 4.7 out of 5 stars with 572 reviews
(572 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 65" Class 80 Series QNED 4K UHD Smart webOS TV for its exceptional picture quality, easy setup, and budget-friendly price. They rave about the vibrant colors and clarity of the display, making it an excellent choice for gaming and movie enthusiasts. While some users have concerns about the remote control and occasional screen issues, the overall positive feedback highlights the TV's value and performance.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Don't get popular apps like Spectrum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the recommended newer model and we can't even get apps that we already pay for... Spectrum, Chosen.. for a newer/better model should be able to put on spectrum
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 65" Class 80 Series QNED 4K UHD Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Rated 2 out of 5 stars
Disappointed in the sales staff.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is nice. I specifically asked the sales person if it was direct lit and they told me yes. It is not.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, RickJ. Thank you for sharing your feedback on your LG Smart TV (65QNED80URA) model. We understand that you had a specific question about the lighting technology of the TV you purchased, and unfortunately, you were given incorrect information. We strive to ensure that our sales staff is knowledgeable and provides accurate customer information. We apologize for the miscommunication in this instance and any confusion it may have caused. Please visit this link to obtain more details about the product: https://www.lg.com/us/tvs/lg-65qned80ura-qned-4k-tv. If there's anything we can do to rectify the situation or assist you further, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Rated 1 out of 5 stars
Don't waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is to expensive to have the amount of backlight bleed through it does. The blacks are terrible because they are drown out by the light bleed through. I'm taking this tv back for a refund.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG TV (65QNED80URA ) model. We understand that you found the amount of backlight bleed through to be unsatisfactory given the price of the TV. We aim to offer good products that meet our customers' needs, but we missed the mark this time. If you want to return it for a refund, please contact Best Buy customer service at 888-237-8289. For further assistance, you can also reach out to us on social media @LGUSSupport. ^Juvy
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Product review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the smart remote and we are contemplating returning both TV's
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I'm so sorry to hear that you're not satisfied with the smart remote on your TV. I understand how important it is to have a remote that you feel comfortable using. Please know that we value your feedback and we're always looking for ways to improve our products. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Rated 2 out of 5 stars
Not thrilled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent too much for this TV and setup. It woukd have been cheaper elsewhere.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, DebraG. We appreciate you taking the time to share your experience with the LG TV (65QNED80URA) model. We're sorry to hear that you felt the price and setup didn't meet your expectations. Your feedback is important to us, and we'll use it to improve our offerings continually. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We value your business and are always looking for ways to improve our pricing strategies to provide the best value to our customers. ^Juvy
Rated 1 out of 5 stars
No Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage… and I threw away the box so it can not be returned. The picture is fair at absolute best, and the Bluetooth sound will not synchronize. Don’t buy this TV, not worth it
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience and provide feedback on the LG TV (65QNED80URA TV) model. We're sorry to hear that you're not satisfied with your purchase. We aim to provide top-notch products and ensure a smooth and seamless viewing experience. Please visit
https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 and https://www.lg.com/us/support/connect-bluetooth-devices-guide. For further assistance, please reach out to us on social media at @LGUSSupport. ^Juvy
Rated 1 out of 5 stars
Buy Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thinq app won't stay connected, it keeps forgetting its internet.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Michael.
We're truly sorry to hear about the connectivity issues you're experiencing with the Thinq app on your TV. This is not the experience we want for our customers, and we're committed to finding a solution.
To better assist you, could you please send us a private message via Facebook or X (Twitter) @LGUSSupport with more details about the specific problem you're facing? Our dedicated team is here to help troubleshoot and resolve this issue.
Rest assured, we're dedicated to ensuring your experience with our products is seamless. Your satisfaction is important to us.
—Kai
Rated 1 out of 5 stars
If I didn't know, now I know.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was never told that I can only use the high quality only if there was 4k UHD movies. Basically, I have an expensive TV that just as equal as a cheap 500-dollar 65 inch. TV.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, David.
We're sincerely sorry to hear about your dissatisfaction with your TV's performance. We understand the importance of having a product that meets your expectations.
Your feedback is important to us, and we want to ensure that you have the best experience possible. If you have any specific questions or concerns about the capabilities of your TV, please feel free to reach out via private message on Facebook or X (Twitter) @LGUSSupport. We're here to assist in any way we can.
Again, we apologize for any frustration this has caused. Your satisfaction is important to us, and we're committed to making things right.
—Kai
Rated 1 out of 5 stars
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked great. But withing 3 weeks a line started appearing ruining the screen. Had to return
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Rich. Thank you for taking the time to review the LG Smart TV (65QNED80URA) model. We appreciate your feedback and are sorry to hear about the issue you experienced with the screen. For basic troubleshooting, you may visit this link: https://www.lg.com/us/support/help-library. In regards of the return, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If you have any further concerns or if there's anything we can do to assist you, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Rated 1 out of 5 stars
Qned 75
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is really bad!! I’m not recommend because the picture is gray.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, RogelioT. Thank you for taking the time to review the LG Smart TV (65QNED80URA) model. We appreciate your feedback and we're sorry to hear about your experience with the picture quality. We understand how important it is to have a vibrant and clear display. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/lg-tv-how-to-adjust-the-grayscale-feature-CT10000018-20153258853854. If you find that the issue persists after following the provided instructions on the link, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Awesome picture and sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG television is awesome. The TV has great picture, colors are rich, and sound loud and clear when raised at 15 unlike other tvs I have to raise volume at 55 or max to hear it, not this on.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Lg ned tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pics and great refreshing and sound. Crystal clear picture. Very adjustable brightness
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and sound. Very pleased with all aspects of my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
I like this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an upgrade from an 11 year old borrowed Vizio TV, the LG has been great. I like the picture quality in my well-lit room and with a sound bar attached, I am enjoying watching shows and movies again.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small bevels make it look bigger than it really is. Only one time did the screen glitch, now it works perfect all the time.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Picture Poor remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is an excellent tv. The remote has a few too many actions. A cursor that can't be slowed down enough. Channel selector that is awkward. Again, my issue is the remote not the picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
LG for life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As described and well worth it. Great color and clarity. Better picture than my old Samsung
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! Excellent tv, picture is great, awesome sound. Couldn't beat the price! Thank you!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mickey's review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, great picture, lots of station and i was able to cut my cable cord...finally!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Lg TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for the money.This picture is many times better than 10 year old Visio
I would recommend this to a friend



























