Customer Ratings & Reviews
- Model:
- 65QNED80TUC
- SKU:
- 6578192
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 65” Class 80 Series QNED 4K UHD Smart webOS TV (2024) for its exceptional picture quality and brightness. The TV's sleek design, user-friendly remote control with its natural pointer-style navigation, and ideal size also contribute to a positive user experience. Furthermore, customers appreciate the ease of use when streaming TV apps.
This summary was generated by AI based on customer reviews.
Excellent Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV replaced under warranty by Geek Squad. Excellent Service. Thank you.
I would recommend this to a friendOk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv ok dont like how LG holds you hostage to use your information after you buy the TV
I would recommend this to a friendOk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thetv is ok Lookin firward to warchung my favorite programs especially Peacock
I would recommend this to a friendBlurry/blocky picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sports on the tv are a little blurry. Tried to change different pictures setting with same result. Got talked into this tv by the salsperson. Wish i would have just bought a cheaper tcl instead
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jack. Thanks for sharing your experience with the LG TV (65QNED80TUC) model. We appreciate your feedback and want to help you get the best performance from your TV.
Blurry motion during sports can often be improved by adjusting the TruMotion settings. Try navigating to Settings > Picture > Picture Mode Settings > Picture Options > TruMotion, and set it to User. From there, you can fine-tune De-Judder and De-Blur to better suit fast-moving content like sports. For more tips, feel free to visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-blurry-screen-on-an-lg-tv--20153130477848. If you’d like additional support, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to assist. ^Juvy
Mz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the TV picture quality is not good and takes time to load
No, I would not recommend this to a friendLG Tvs need a recall regarding Wi-Fi connectivity.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi drops 5-6x daily. Talked to LG support and gone through all the possible steps to resolve the problem. Will ask for a service call, this is totally unacceptable.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, DarrylL. Thank you for sharing your experience with us. We understand that your 65QNED80TUC TV is experiencing frequent Wi-Fi connectivity drops, and that you've already attempted troubleshooting steps. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-65-class-80-series-qned-4k-uhd-smart-webos-tv-2024/6578192.p?skuId=6578192
We appreciate your patience. —Renzo
Lcd vs oled
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was excellent quality picture not bright i returned it and purchased an oled that had a a very bright picture
I would recommend this to a friendDon’t work as good as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv at the store looked a lot better than what I get at home the screen looks like is missing light or bright
No, I would not recommend this to a friendDelivery Disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give it a rating, but the store could not find the TV in any other location, and they have missed their delivery date by four days now and counting. I’m very disappointed and have contacted the store manager. I’ve asked for answers, but have not received a word yet.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Scott. Thank you for sharing your experience with us. We totally get where you're coming from regarding the TV delivery. We know how important it is to get your new LG TV (65QNED80TUC) model on time. Since the delivery and inventory are in the hands of the retailer, it’s a good idea to keep in touch with the Best Buy manager or their customer service at 888-237-8289. They have the inside scoop on their inventory and logistics, so they can give you the most accurate updates about your order. If you need any more help, just shoot us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
Audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV quality is great. But the sound is not the best quality
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We're glad to hear that you're satisfied with the picture quality of your LG TV (65QNED80TUC) model! However, we understand that sound quality can be just as important for an immersive experience. We strive to provide high-quality products and ensure a smooth and seamless viewing experience.
As a troubleshooting step, we recommend adjusting the audio settings on the TV, such as selecting the "Clear Voice" mode or adjusting the equalizer settings to enhance the sound. You may also want to consider connecting an external sound system or soundbar to improve the audio performance. For additional help, you may visit https://www.youtube.com/watch?v=2aF0XLguYBs.
If you need further assistance or have any additional questions, please send us a private message on social media @LGUSSupport. We're here to help and ensure you're getting the best experience with your TV. ^Juvy
Best Buy will not take care of you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up getting this lesser quality tv because Samsung and Best Buy can’t get their s*!t together. I refuse to purchase from either of them going forward.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gary. Thanks for choosing the LG TV (65QNED80TUC) model. While we understand your experience with other brands and retailers may not have gone as expected, we're glad you gave LG a shot. This unit combines Quantum Dot and NanoCell technologies to deliver vibrant color and sharp contrast—and we hope it continues to surprise you in the best way.
If you ever need help optimizing your picture settings, exploring gaming features, or syncing with the LG ThinQ app, we’re here to assist. Just message us on social media @LGUSSupport anytime. ^Juvy
Poor deal!!!?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open box purchase… the tv only turned off if I unplugged it!!!! So I returned it to the store with my receipt and I’m still being charged for extended warranty!!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Shiela. Thank you for sharing your experience with the LG TV (65QNED80TUC) model. We understand your concern about dealing with a malfunctioning TV and the complications surrounding your extended warranty. We strive to provide high-quality products exceeding our customer's needs and expectations. Since you've returned the TV, we recommend contacting Best Buy customer service at 888-237-8289 regarding the warranty charge to ensure it gets addressed properly. They should be able to assist you with any billing issues related to your purchase.
Please send us a private message on social media @LGUSSupport if you need any further assistance or have questions about your warranty options. Your satisfaction is important to us, and we appreciate your patience as you resolve this issue. ^Juvy