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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.6 out of 5 stars with 402 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, color, and gaming experience of the 65" Class 80 Series QNED 4K UHD Smart webOS TV. They appreciate the easy setup and find the price to be reasonable. However, some customers have expressed concerns about the remote control and light bleeding at the right corner.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 402 reviews
  • Rated 3 out of 5 stars

    Flickering light

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While watching tv the picture light will flicker dim to normal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Bad frame rates bad for gaming.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture bright and colorful. The main issue wash the 120hrz frame rate was horrible. The frame rate was worse than samsungs 60hrz.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We really appreciate the details you've shared about your LG - 65" Class 80 Series QNED 4K UHD Smart webOS TV, and the areas where we can improve. We work continuously to improve the quality of our products and services that drive customer satisfaction. We value your suggestion and this will be considered for our continuous improvement. ~Rita LG

  • Rated 1 out of 5 stars

    Very Disappointed.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV 12 months ago. For the past two months, it keeps buffering and having internet connection issues. We know it is the TV as our two other TV’s (about 8 years old and 4 years old) do not have this issue. It is very frustrating to be upsold by the Best Buy team, only to find out that the product is poor quality. Lesson learned. Don’t buy LG, or at least choose a less expensive model.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. Audio comes and goes gets loud then soft then garbled. Sending out back for a different brand.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Light bleeding

    Rated 1 out of 5 stars

    Terrible Backlight bleeding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible back light bleeding makes it hard to watch anything.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Your feedback regarding your LG TV is highly valued. We're sorry to learn about the backlight bleeding on your unit's screen. We always try our best to give our clients the best service we can, so it's distressing for us to hear if you had a bad experience. We would be pleased to look into this, but we must switch to a platform that allows for back-and-forth conversation. Kindly send us a private message on Facebook or Twitter at @LGUSSupport. -Cazz LG

  • Rated 2 out of 5 stars

    Bad LED distributions, feels like refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, but have problems white bleeding leds in right edges of the tvs.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Bad TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away. I returned this TV twice. White light leaks at corners and at the bottom. Got a Samsung QN85B. Love it!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Vanessa LG

  • Rated 1 out of 5 stars

    Mediocre TV for its price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically unmutes. The demo shows up if idle for few seconds with sound. It’s annoying

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 65" Class 80 Series QNED 4K UHD Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai. LG

  • Rated 1 out of 5 stars

    It went to my trash bin.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 14 months since my purchase and now it is in my trash bin.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Joey. Thank you for reaching out to us. We're sorry to hear that your LG TV experienced a problem after only 14 months of use, and we understand your frustration. LG aims to provide reliable products, and we want to assist you in resolving this issue.

      To address the problem with your TV and explore potential solutions, please contact our customer support team directly. You can reach out to us through a private message on Facebook or Twitter at @LGUSSupport, or by calling our customer service line at (800) 243-0000. Our team will work with you to determine the cause of the issue and provide guidance on how to address it.

      We apologize for any inconvenience you've encountered, and we appreciate your feedback. Your satisfaction is important to us, and we'll do our best to assist you in resolving this matter. Thank you for bringing this to our attention. ^Jolly LG

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great set, but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 75 year old sister needed a larger TV because she has Macular Degeneration and can't see much of anything with a smaller screen. She won't be using all the latest electronic gadgetry built into this set. She just wants to watch her favorite programs. The remote that comes with this TV has a lot of small buttons that she can't see, so she has to use a Spectrum remote with larger buttons. The only reason I didn't give this set five stars is that the poor explanatory paperwork that comes with it. I guess it wasn't written for any one over 35 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing picture. The TV has been very awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing negative. Great picture and great price. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent value - impressive screen for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price point on Black Friday with a vibrant screen and wide viewing angle given the very large screen. I prefer the older OS as I seems harder to make it play nicely with an older, high end LG Dolby Atmos Soundbar than previously due to buried settings with this version of the OS. The speakers in the TV are much improve c/w my 5 year old 4K LG which it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture on this TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV as an open box special. Great deal, and a great tv so far. The Smart features are alright, but I don't intend to use them. The picture looks great, and that's all I cared about.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    cant wait

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant wait to try it! I checked it on best buy pretty every everyone likes it by reviewing it on Youtube and best buy reviews this thing has alot of stuff like graphics, color, and 2160p resolution very big!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote

    Rated 3 out of 5 stars

    Good overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv overall, Sharp picture. Good remote. blacks are too dark to illuminate dark colors even after several adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for gaming and super clear crispy 4K screen for movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv! The picture is great. The sound is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Picture and the perfect size! My family and I are very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome about it!! Gaming and sound!!

    I would recommend this to a friend