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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 166 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the exceptional picture quality of the 65" Class 82A Series QNED AI 4K UHD Smart webOS TV (2025). Many find the picture quality to be outstanding and also love the contrast. However, some customers find the remote control on this model feels less intuitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 166 reviews
  • Rated 5 out of 5 stars

    The delivery team was absolutely fantastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was absolutely fantastic! Super professional, punctual, and very friendly. They handled everything with care and made the whole process stress-free. It’s rare to see such professionalism combined with such kindness. Highly recommend this team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG lover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase of the LG tv. It was a little hard for us to get it set up probably because of our age and not good with technology.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, great brand.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, no complaints, really good picture, love the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Used to replace bedroom TV.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Mediocre LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is fine but not a fan of the remote. LG also hasn't honored the credit I was due, so no more LG TV's for me.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us regarding your LG 65" Class 82A Series QNED AI 4K UHD Smart webOS TV. We understand your inquiry regarding the remote control features and the status of your credit. Your feedback is important to us.
      https://www.bestbuy.com/product/lg-65-class-82a-series-qned-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTWSL
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    65 tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who helped me was awesome very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good color without it being an OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to spend the money for an OLED but thought this was a good option as a Master BDR tv. Happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman at the store was very knowledgeable and helpful for helping me pick out my 65 inch LG TV. The geek squad was kind and efficient in setting up the TV and helping me to understand how to rent it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great view and sound system!! Perfect Gift for my family!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG QNED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Picture quality is good in low light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mike's review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting on Install scheduled for 12/16 Original install date was missed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal, Great quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp and quality images. The Tv responds very fast. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's perfect, that's what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Professional Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from a very knowledgeable young man at Best Buy. He made my purchase very easy. The TV was very simple to set up with the clear instructions included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart TV QNED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an excellent tv. The best buy computer technicians did a wonderful job setting up the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and knowledgeable sales associate. We had no idea about technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is way more than I expected. It’s is so nice not to have to add roku. The Free LG channels are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65 review,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of built in channels, Excellent screen resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fan now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price. Went into Best Buy looking at a Samsung and left with this LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price performance product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price performance product. Bluetooth sometimes has some issue.

    I would recommend this to a friend