Customer Ratings & Reviews
- Model:
- 65QNED82AUA
- SKU:
- 6621800
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 65" Class 82A Series QNED AI 4K UHD Smart webOS TV (2025) for its excellent picture quality, with many expressing satisfaction. Positive feedback also highlights the impressive contrast offered by the television. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
LG TV for Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks excellent, hanging on a wall was an easy setup.
I would recommend this to a friendNice LG Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Shipping was a tad slow but all is good when I got my product. Nice TV for being 1-year outdated.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity in color and contrast. Very pleased with the purchase.
I would recommend this to a friendVery good tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We very much needed a new tv and this has been exactly what we needed
I would recommend this to a friendMy best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, excellent resolution and multifunctional.
I would recommend this to a friendMediocre LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is fine but not a fan of the remote. LG also hasn't honored the credit I was due, so no more LG TV's for me.
No, I would not recommend this to a friendLG 65 inches
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful and well organized delivery, meet all standards
I would recommend this to a friendVoice not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voice is too bad you have to buy a sound system with this TV.
No, I would not recommend this to a friendBlack screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my daughter and her family. Her husband installed it and turned on the TV it should have went to the set up screen. But sound no picture completely black. Contacted support by chat tried everything suggested no picture. Finally after an hour gave up returning the TV and upgraded to a better TV. Lots of frustration little empathy from Best Buy customer service. Everything I’m getting I paid full price.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Steven. Thank you for reaching out about your LG TV (65QNED82AUA) model. We understand how important it is for a new gift to work right out of the box. For future reference, when a TV powers on with sound but no picture, one helpful step to try is performing a power reset: unplug the TV from the wall for about 5 minutes, then plug it back in and turn it on again. Also, check that the HDMI cable is firmly connected and test with a different input source to confirm whether the issue is with the panel or the signal. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-tv-with-sound-but-no-picture--1380902746888. If you need further assistance, please send us an email at [email protected] so our team can help directly. ^Juvy
Don’t. Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, glitchy, cumbersome, adware, bloatware, shareware, trialware, NAGWARE, complicated, non-intuitive, error messages, poor navigation/menus, difficult remote. Picture unimpressive. Runs like a beta version that needs a ton of polishing. The worst electronic device with a screen I’ve ever used (I’m 41). Returned it after 1 day, and bought a different brand. Disappointing to say the least. You’d think it would be free with all the endless ads. Reminds me of an early 2000’s PC that were overloaded w/ junk. Might be a long time, if ever, that I consider another LG device.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Seth. Thank you for sharing your experience with the LG TV (65QNED82AUA) model. We value your feedback and understand the need for smooth performance and easy navigation. A helpful step to improve responsiveness is clearing the cache and resetting the Home Dashboard by going to Settings > All Settings > General > System > Additional Settings > Clear Cache. This removes temporary files that may slow down the system. Also, ensure the TV’s firmware is updated to the latest version for better performance. More guidance is available here: https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If you need further assistance, please email us at [email protected]. We're here to help. ^Juvy
Light Bleed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price! There are way better TVs in the competition right now for a way lesser price. This is a trash edge lit panel tv which is prone to quick failure. Light bleed is awful. All the positive reviews are sweepstake reviews. Don't trust them!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, VishnuR. Thank you for sharing your experience with us regarding your LG - 65" Class 82A Series QNED AI 4K UHD Smart webOS TV (2025). We understand your inquiry and we understand the concerns you have expressed regarding the light bleed and the panel performance of your unit. We appreciate you bringing these specific details to our attention, as providing a high-quality visual experience is a top priority for us. We understand that the display's performance is essential to your overall enjoyment, and we are committed to ensuring that our products meet the standards expected of our QNED AI 4K UHD technology. We value your feedback regarding the price and the competitive landscape, as it helps us understand our customers' expectations and improve our future offerings. Our team is ready to assist you in looking into the performance of your television to ensure it is operating correctly and to address any aesthetic concerns you have with the screen's output. We want to ensure that you have a positive experience with our brand and that your television provides the clear, vibrant picture quality it was designed to produce.
https://www.bestbuy.com/product/lg-65-class-82a-series-qned-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTWSL
For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Disappointed with this LG mess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this television. No manual included and useless support from LG. Finally got it to look reasonably well and managed to fix the way remote works through YouTube videos. Would never buy an LG product again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Revbarry. Thank you for reaching out about your LG TV (65QNED82AUA) model. We understand the importance of having clear setup guidance and helpful support when unboxing a new TV. If you ever need quick access to the manual or setup details, the full digital version is available on our official support page here: https://www.lg.com/us/support/product/lg-65QNED82AUA. One helpful step you can try—if you’re still fine‑tuning the picture—is running a Picture Mode Reset under Settings > All Settings > Picture. This refreshes the calibration and can help the TV optimize itself for your room’s lighting. For more guidance, https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. If you’d like us to take a closer look or assist with anything else related to your LG experience, please feel free to send us an email at [email protected]. We're here to help. ^Juvy
65 LG TV plus Speakers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad service, no Tv not received, delivery keeps changing when to deliver the items. No proper customer service including manager of the department. They can’t give honest answer about the delivery that we paid for. I will never buy anything from Best Buy
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chibuye. Thank you for reaching out and sharing your experience with your LG TV (65QNED82AUA) model. We understand the importance of receiving your appliance on time and being able to enjoy it as planned.
Since delivery scheduling is managed by the retailer, we recommend confirming the latest tracking details directly with Best Buy customer service at 888-237-8289 and checking the order status through their online portal. Once your TV arrives, you can ensure it’s set up correctly by connecting it to a dedicated power outlet and verifying that HDMI or other input cables are firmly in place. Running the initial setup menu will also confirm that both picture and sound are functioning properly. More guidance here: https://www.lg.com/us/support/product/lg-65QNED82AUA.AUS. If you need further assistance after your unit is delivered, please send us an email at [email protected] so we can support you directly. ^Juvy
REMOTE SUCKS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is ok but the REMOTE SUCKS. I would not buy this TV again if I knew about the remote. You should be able to turn off the cursor option but you can't. It is easily triggered and super annoying.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Renee. Thank you for sharing your experience with the LG TV (65QNED82AUA) model. We really appreciate you letting us know how the remote feels when you’re using it.
For this model, the Magic Remote’s cursor is activated by motion sensors. A handy tip to help avoid any accidental activations is to recalibrate the pointer speed. Just head over to Settings > All Settings > General > Devices > Pointer Options, and you can tweak the sensitivity or even turn off the pointer display when you don’t need it. This should make navigating a lot smoother and less of a hassle. You can find more guidance here: https://www.lg.com/us/support/product/lg-65QNED82AUA.AUS, and check out page 13 for information about the remote control. If you need any more help, just send us an email at [email protected], and our team will be happy to give you some tailored support for your unit. Take care! ^Juvy
TV not working!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV screen came with not working !!! And should be the customer service will change it!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ashraf. Thank you for reaching out to us. We understand how important your new LG TV (65QNED82AUA) model is, and we want to ensure you can enjoy it right away.
Since the screen is not working from the start, please try a quick step: confirm that the TV is securely connected to a power source and press the power button on the TV itself (not just the remote) to see if the screen responds. If there is still no display, this indicates the unit may require service or replacement. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-an-lg-tv-with-no-picture-and-no-sound--20154765216944. For further assistance with replacement or repair, kindly send us an email at [email protected] so our team can help you directly. ^Juvy
Terrible Support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Terrible customer service. No one can speak English!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for reaching out to us. We understand how important your LG TV (65QNED82AUA) model is, and we’re glad to hear you’re enjoying the product itself.
For any support needs, we recommend visiting our official LG Support page, where you can access manuals, troubleshooting guides, and live chat options in English: https://www.lg.com/us/support/product/lg-65QNED82AUA.AUS. This ensures you get clear assistance tailored to your model.
If you’d like further help with your TV or service experience, kindly send us an email at [email protected] so our team can assist you directly. ^Juvy
Disappointing Experience with My LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high expectations when purchasing this LG TV, but unfortunately, the experience has been very disappointing. From the moment I set it up, I noticed several issues that make it frustrating to use. The software is another major drawback. The interface is slow, apps often freeze or crash, and the navigation is far from user-friendly. Even basic functions like switching inputs or adjusting settings feel unnecessarily complicated.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thanks for sharing your experience with your LG TV. We understand how important a smooth and responsive interface is to your overall viewing experience, and it’s disappointing to hear that the software performance and navigation have made things frustrating.
Your feedback about app stability, input switching, and usability is incredibly valuable—it helps us identify areas where improvements are needed. If you'd like to explore potential updates or troubleshooting steps, feel free to send us a DM at @LGUSSupport. You can also find helpful resources and product support here: https://www.lg.com/us/support
Appreciate you taking the time to post! -Junel
