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Customer Ratings & Reviews

Your price for this item is $759.99
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The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 279 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 65" Class 85 Series QNED 4K UHD Smart webOS TV (2024)'s exceptional picture quality, vibrant colors, and user-friendly features. The ease of setup and intuitive remote control are frequently praised, along with the smooth refresh rate, particularly beneficial for gaming. Positive feedback also highlights the television's lightweight design, simplifying installation. Overall, the television receives high marks for its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 279 reviews
  • Rated 5 out of 5 stars

    Nice tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything on this tv was nice. Nothing bad to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    pressure

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is of good quality and great picture. sound system is good feels like i got pressured into buying a membership. customer service is horrendous. will not renew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Calanthia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice TV with lots of features that are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will need soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will definitely need a sound bar as the built ins are very tin-y.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I had a 55 inch and I went with a 65 lg love the color lg is my brand that I like best tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is so bright and clear. It is the perfect size for the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always a great experience and they have the best warranty for sure. The wife loves her new big screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv - not cinema experience but suitable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best TV image, the black or very dark scenes are noticeable lacking blackness. But this was a value for money purchase. Suitable for every day without breaking the bank

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the picture quality and black levels on your LG - 65" Class 85 Series QNED 4K UHD Smart webOS TV (2024). We appreciate your feedback regarding the value of the unit for everyday use.
      https://www.bestbuy.com/product/lg-65-class-85-series-qned-4k-uhd-smart-webos-tv-2024/JJ8VPZQVFV
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Great t.v

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG T.V. JUST WHAT I WANTED...Fair priced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Triumph

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, easy to operate, magic wand remote a definite plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qeek Squad another great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job freindly and proffetional attitude. Very helpfull

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upscaling was bad, front viewing angle was good, 4k content was best, HD Upscaling is pretty average or bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it looks great over the fire place I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, the colors are so nice, perfect for movies and games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Great value. Would highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Coming from a 12 year old plasma.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is to complicated i dont want a smart tv i just need a tv. I had so many issues. There seems to be 3 different ways (which effect usability)to do an initial set up. I connected my pc to the tv and at least 50% features where disabled. And the HDR connection is horrible the screen blacks out at random times and then reappears afterabout a second. THEN there's the HDMI port itself if i just bump the cord the screen will black out and i have to unplug the tv kind of like a soft reset. There is so much more but i will stop here with this i have a 12 year plasma that works and looks better than this "tv".

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Antonio. Thank you for sharing your experience with us. We understand your situation with the [LG 65-inch QNED 4K UHD Smart TV 65QNED85TUA]. We want to ensure your TV is functioning as expected, and we recommend checking your HDMI cables for any potential damage and making sure they are securely connected to both the TV and your PC. Additionally, adjusting the TV’s picture settings and ensuring the latest firmware is installed may help improve the HDR and overall performance. We’d love to assist you further and explore solutions.
      bestbuy.com/site/lg-65-class-85-series-qned-4k-uhd-smart-webos-tv-2024/6578184.p?skuId=6578184
      Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience.

      —Renzo LG

  • Rated 5 out of 5 stars

    LG-65 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales rep was very informed by being able to answer all my questions and concerns I had. He was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and knowledgeable service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable service. People knew about the product we were looking for and help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV at a good price. Outstanding visuals and display

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not Worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV during Black Friday because one of the best buy employees recommended it. I was very disappointed and I have since forgave myself for not doing my due diligence before hand. This is not a terrible TV by any means but the glare around the edges specifically during dark scenes was very noticeable. The remote feels cluttered and outdated and using the remote at night is a challenge. This TV felt like a downgrade compare to my previous cheaper 2021 model Samsung TV. I can’t help but feel like they are better alternatives out there that cost far less. I returned the TV a couple days after purchased and I’m glad I did.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Brice. Thank you for sharing your experience with the LG TV (65QNED85TUA) model. We understand your concern about a purchase that doesn't meet your expectations, especially when comparing it to previous models. We strive to provide high-quality products and ensure a smooth viewing experience.

      The glare you mentioned during dark scenes can sometimes be influenced by the TV’s placement in relation to ambient light sources, so adjusting the position or lighting environment may help minimize this. Additionally, for more comfortable night-time viewing, we recommend exploring the picture settings and adjusting the backlight and brightness to suit your preferences.

      If you're ever considering a new LG TV in the future, we'd be happy to assist with recommendations to help you find one that better suits your needs. Please feel free to reach out to us for more guidance.

      Please send us a private message on social media @LGUSSupport, and our team will be happy to help with any further questions or concerns.

      Thank you for your feedback, and we appreciate your time. ^Juvy LG