Customer Ratings & Reviews
- Model:
- 65QNED99UPA
- SKU:
- 12512191
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Exchanged
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked the picture was great - Picture went out 40 minutes after it was delivered - exchanged for a Sony
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. We're sorry to hear that you experienced issues with the picture quality of your TV shortly after delivery. We understand how disappointing this must have been for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Stay away from Best Buy outlet stores
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good - not sure if it was because I got an open box item but picture quality was terrible. Super blurry. Bought a Samsung OLED from another store (not Best Buy) and works much much better for a similar price
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG TV (65QNED99UPA) model. We understand how crucial picture quality is when enjoying your viewing experience, and it isn't very pleasant to learn that the product did not meet your expectations. We aim to offer high-quality products and ensure a smooth and seamless viewing experience. We will use your feedback to improve our services. If there's anything we can do to make this right for you, please reach out to us on social media @LGUSSupport. ^Juvy
Quality not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what display setting you try or let the "AI" settings handle it. There is a blooming effect behind characters, subtitles or any thing having a dark background on the display.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Addy. Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the issues you've experienced with the display quality of your LG Smart TV (65QNED99UPA) model. We understand how frustrating it can be to encounter blooming effects, especially when it interferes with your viewing experience.
We appreciate you bringing this to our attention, and we want to assure you that we take your feedback seriously. Your input is invaluable to us as we strive to deliver the best possible product to our customers. For basic troubleshooting, kindly visit this link: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you find that the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Not sure to keep
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the time the picture is not clear. I don’t get it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A luxury viewing experience. Good for all purposes including Sports, movies & videogames
I would recommend this to a friendLG - 65" Class 99 Series QNED Mini-LED 8K UHD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Sounds great. So far so good. Magic Remote is nice.
I would recommend this to a friendMr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution is great but that was expected however, the service from Best Buy was great that my next car audio purchase will be with them!
I would recommend this to a friendInaccurate color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes for this one. Bought it on a Saturday. Returned it Monday morning. Skin tones are nowhere near accurate ! The LG provided demo hard drive loop shows flowers on the screen & it's impressive. Wait till you get it home, and PEOPLE are ORANGE, or GREEN skin tone. You'll take it back too! I'll wait for the 65" 8k SONY BTW, Yes i spend Sunday trying to get it right with color adjustments
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great television, could not ask for a better deal on this.
I would recommend this to a friend