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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 139 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, describing it as excellent, crystal clear, and amazing. They also appreciate the price, easy setup, and sound quality, with some even returning their sound system because the TV's sound was so good. Overall, customers are very happy with their purchase and would recommend this TV to others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 139 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! So glad we chose this one. Love the remote with mouse pointer. Super easy to access apps and live tv. The pictures Crystal clear. No complaints at all. LG really nailed it with the seamless connectivity and set up too. We were up and running in 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My fav

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is my favorite. This is my 2nd LG tv. Never go wro g with LG OLED. Quality is amazing whether you are gaming or watching a movie. Would definitely recommend. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    LG OLED is The Best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! This is my second LG OLED TV ! I’m not looking at any other options….. love the colors, sound , clarity and picture, it’s all that what it says, easy to navigate! My husband loves it too, he now loves watching all basketball games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Lg oled recommendation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Tv picture . Dark blacks and great software . I use Apple TV but also works with the tv remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    OLED TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OLED tv!!! Easy to use and picture is great! Will buy another one in future.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and how amazing it looks. Its perfect for gaming. Lg has some of the best pictured tvs on the market for the money. This is the most basic oled tv LG makes and it is simply beautiful.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It means so much to us that you had a 5-star experience with your new LG TV! It really is a great one and designed to enhance our valued customers' gaming experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thank you for your wonderful feedback and for supporting LG. :) -Cazz LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good and fantastic quality , very clear , so far working perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic. Good sound and picture. It's exactly what I wanted. Mounted easily.

    I would recommend this to a friend
  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes a great OLED! And the Best Buy team helped to mount and set-up everything! Flawless experience overall.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cities night skies light up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Was really blown away by the blacks and night city scapes!

    I would recommend this to a friend
  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    Big TV.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get all the Oled without the extra cost of the LG C2

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is worth the money definitely going to buy a new one in a couple months for my room. Love Best Buy thanks for the deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome love how well it games. I couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LG OLED 65” Thumbs Up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LG TV’s so purchasing the 65” OLED was a no brainer. It’s been two years and the TV works great. The sound is wonderful with or without the LG Soundbar, which I can’t get it to work when using my Apple TV. I have two complaints, 1) When I purchased the Television, I was on the Total Tech plan plan. I wasn’t given an option for my regular Geek Squad protection. I kept it for over a year and not seeing a difference. Now I don’t have my regular 5-year protection plan. 2) I miss the sleep timer on the remote control. This is an industry wide mistake. TVs should always include the a sleep timer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply Beautiful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Old Tv needed replaced so I saw the display for this one at the store and fell in Love. Bought one and took it home and instantly fell in love. Smooth pictures, great sound and I love how thin it is. Great features and a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Are you ready for some football?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG OLED cannot be beat for live sports and movies! The price for quality ratio is superb. From what I understand, the Sony OLEDs are a little better, due to processing, but the extra Sony Tax you pay is t worth it. This TV has made family Movie Night, and Weekend Football a BLAST! Full disclosure : I purchased this as an open box item at a deep discount.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Sound

    Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, good sound, easy setup. Always have had good luck with LG.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , great tv for a really good price . Picture is beautiful and I use it for some gaming if you want a oled this is a really good tv that will not break the bank .

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you taking the time to leave a positive review! We're glad that you're loving your OLED65A2PUA Model 4k TV. Happy viewing and keep your popcorn stocked! ^Chris LG

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and very easy to set up. Very light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best TV unless you are a big online gamer.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be a five star if there was an option to limit frames per second to 24 for movies and 30 for TV. An HDR off function would be wonderful. But I contacted the company and they basically told me no. Without that function you are stuck with the soap opera effect in many streaming services, and most 4k disc players. It's like I am taking crazy pills because there's a list of companies that ignore the fact films were shot in 24 frames per second and it looks the best. There's no reason to get anything but this TV unless you're an online FPS gamer that needs that extremely high frame rate. Otherwise this is good enough. Does everything you need... Except being able to turn off HDR/high frame rates.

    I would recommend this to a friend
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