Customer Ratings & Reviews
- Model:
- OLED65A2PUA
- SKU:
- 6501900
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, describing it as excellent, crystal clear, and amazing. They also appreciate the price, easy setup, and sound quality, with some even returning their sound system because the TV's sound was so good. Overall, customers are very happy with their purchase and would recommend this TV to others.
This summary was generated by AI based on customer reviews.
Upgrading
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great got it on open box to save money good service by installers
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and features. So easy to go from App to app. Connection to Soundbar was seamless too
I would recommend this to a friendLg 65"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent employee knowledge and price on a flawless demo and priced to match.
I would recommend this to a friendGreat buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the open box and bought a 5 year geek squad protection i love it its great
I would recommend this to a friendMrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with product. Very happy withe time and consideration the associate gave to our requirements.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best tv purchase ever. I WOULD HIGHLY RECOMMEND THIS
I would recommend this to a friend- Pros mentioned:Picture quality
Flickering screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall picture is good and system is pretty intuitive, but the picture started flickering while watching certain movies. The solution I found was to change the picture settings from Cinema Home to Cinema. Couldn’t find much help online on how to solve this as most suggest to turn off energy saving mode. Either way, I have only had the TV for two months and I’m worried about the longevity of the TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Love LG TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second LG TV. I just purchased this larger screen.
I would recommend this to a friendGreat service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great costumer service help replace and solve our issue
I would recommend this to a friendLG LIFE's Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Researched several weeks, picked the brains of several Best Buy Associates. Very Happy.
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wooden hole you couldn't speak you couldn't hear them say anything with the HDMI so that's why I read it at 3:00 if I never had a problem with the HDMI I would have kept the TV
No, I would not recommend this to a friendNo ESPN+ app
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv but i didn’t know before I purchased it that there is no ESPN+ app and i use thst quite often. I onow there’s options but it means spending more money to purchase other device
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi JMAC, we realize how much not having your favorite app available impacts your TV viewing experience. Feel free to leave your feedback in the following link so that the ESPN+ app may one day be compatible on this model TV: https://www.lg.com/us/support/feedback. Also, the following site will let you know what apps your LG TV is compatible with. ^Chris (TV model OLED65A2PUA)
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not seen like the store ones, pay to much and not to happy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for sharing your experience with us with your OLED Smart TV. We’re sorry you weren’t happy with our product. Your review means a lot to us. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly
Worse purchase ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is horrible! Tinny and echo. I tried all the different sound options. They just get louder and lower. Also a little confusing to get on my streaming channels. I keep getting no connection message and screen saver.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Busted in 30 days - too fragile
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it stopped working within 30 days of purchase. BB is coming with a new one on 1/4/2023. Luckily we have another TV.
No, I would not recommend this to a friendPoor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor knowledge of sales persons. Did not know enough about coverages issues
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide us with feedback. We highly appreciate your honest feedback regarding your experience.Your suggestion of how to improve the customer experience is very helpful. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ~Anthony
- Pros mentioned:Color, Sound
Great TV res & color quality, poor controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good: Very good color and resolution is great as I expected. The standard LG OLED TV sound is better than the optical LG add-on external sound bar. Poor: in semi dark room for occasional night scenes the brightness/contrast is poor. You have to turn off all lights in the room to see the dark images. Bad: Volume control is not the same across different channels/apps. I always have to readjust the volume - even from the ad to the show. My previous generation Sharp TV never had this problem nor with the firestick. Also the LG voice command does not recognize my voice. I suspect the Best Buy store clerks set it for their voice and LG disregards mine, VERY Annoying.
I would recommend this to a friend - Pros mentioned:Oled
Very Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not yet had operational but everything so far has been great. In the process of wall mounting this TV and install should go without issue. Have had previous versions up to the Nano cell model. Sure the OLED is even better for viewing!
I would recommend this to a friend - Cons mentioned:Remote control
Good picture terrible interface
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine. The remote control and interface is horrible
No, I would not recommend this to a friend