Customer Ratings & Reviews
- Model:
- OLED65B2PUA
- SKU:
- 6501896
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers value the exceptional picture quality, vibrant colors, and ease of use of the 65" Class B2 Series OLED 4K UHD Smart webOS TV (2022). Many appreciate the OLED technology and its suitability for gaming, along with the smooth operating system. However, some find the remote control challenging to use, and the user interface requires adjustment. The price point is also frequently praised as excellent value.
This summary was generated by AI based on customer reviews.
It is nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this TV, it is slim, looks beautiful and has good picture quality, at times. What I do not like is that within 3 months, the picture quality failed and causes it to go in and out of being blurry or clear. I get it happens, but so quickly on an expensive TV?
I would recommend this to a friendProfessionally done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality installation, installers talked me thru exactly what they were doing
I would recommend this to a friendOdd remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is what it is. I’m not a fan of the Wii type remote
No, I would not recommend this to a friendGood tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv………………………………still a good tv…………………….,,,,,,,,
I would recommend this to a friendVery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this item. I never know what i was missing
I would recommend this to a friendLG OLED TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product with tons of features Highly recommended
I would recommend this to a friend- Pros mentioned:Picture quality
Do not buy.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pink static fuzz whenever using disney + or netlflix. Scares the death out of my 1 year old. Did it since new so we just used youtube amd youtube plus. Called lg and they have no clue what the issue. After 3 months of the problem going and coming back we are trying to exchange it to a c2. Our old c1 never had an issue at all. It is an amazing tv when it works on select apps. Or when it decides to work on all apps randomly for a couple days.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback as your satisfaction matters to us. We're sorry to hear that this happened and we'd love to know what exactly happened, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information or you can reach us at our customer service line at (800) 243-0000. We'll be waiting for you. ^Danee
- Cons mentioned:Remote control
poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it wasn't the Geek Team you sent as I had paid for. my remote is not properly encoded so i cant access the features of my TV
I would recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for sharing your experience with us. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. To assist you further, please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000. Thank you. ^Jolly
Horrible Experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely not a good purchase. This particular TV has been horrible since shortly after purchasing. Huge disappointment!!!!
No, I would not recommend this to a friendGood tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv, but very hard to handle, I had to pay to get it mounted from the store
I would recommend this to a friendBad yellow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yellows are not bright. Have an orange look. Tried several settings with no results.
No, I would not recommend this to a friendCan't play 24fps
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a truly terrible TV. It looks beautiful but it's video processor is so terrible that it is nearly unusable. It can't play 24fps without glitching, it just can't. It plays 60fps just fine. I've been through a bunch of different players and cables because it didn't even occur to me that the TV itself would be what was making it cut out, but I'm the end that was the issue. Don't buy this TV. I'm reconsidering even buying LG again.
No, I would not recommend this to a friendslow tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv too slow to this price, interface looks cheaper and low bright screen
No, I would not recommend this to a friendOrange screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV when turned on has a orange screen and has to be turned off and restarted. This has happened to me on several occasions
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello,Understandably, this is frustrating. We are sorry that your units are not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We apologize for any inconvenience. ^Vanessa
DEFECTIVE LG TV 2ND TIME
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd t.v. best buy set up for me. The 1st was defective out of the box. Now this T.V. is just a little over 3 months old and the picture is turning black at the top. I have to call for warranty service or new T.V.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, Mike! Thank you for sharing your concern, and we hate to hear that you have had to go through many LG - 65" Class B2 Series OLED 4K UHD Smart webOS TV purchases, and none of them ended up working. We see that your are needing assistance with the warranty, so check out our LG help page to find more details: https://www.lg.com/us/support/product/lg-OLED65B2PUA.AUS. If you need further help contact our LG customer service line at 800.243.0000. We are happy to assist you! ~Rita
- Cons mentioned:Remote control
LG tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tuuner was nnot working from yhe beginning didn't like the remote
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is horrible. I just purchased this tv and it's not working. It will not come on. I paid $1500 for this item and now it's not working.
No, I would not recommend this to a friend65” LG TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this tv for about a year and it has stop working The tv won’t power on so now I have to pay for someone to come out to let me know what is happening with it
No, I would not recommend this to a friend- Pros mentioned:Color, Picture quality
Value for Money and excellent picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this TV for 2 weeks now, so far I am satisfied with the features amd picture quality of rhe TV. Brightness is also more than required for a normal room light and its 120 hz and 4k shows up qhen you use PS5...the outcome is amazing...I would say you dont need evo panel since brightness difference and color output are alsmot same as C2. Onlt problem so far is when PS4 is plugged in to HDMI it starts when i hover my remote to choose some other options and thays anoying to shut the PS5 every time !!
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to share your detailed product experience feedback. Welcome to the LG family! ^Jennifer
Sales. And the geek squad did not do the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My salesman was a great and then fell off the face of the earth for after purchase help I needed. Sad The geek squad cut corners on the installation needs to be reinstalled
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide feedback. We're sorry to hear about the inconvenience you have experienced. We work continuously to improve the quality of our products and services that drive customer satisfaction. If you need more assistance with any LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we'll be happy to accommodate you. ^James.