Customer Ratings & Reviews
- Model:
- OLED65B3PUA
- SKU:
- 6535932
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the exceptional picture quality, vibrant colors, and ease of use of the 65" Class B3 Series OLED 4K UHD Smart webOS TV (2023). Many appreciate the sleek design and high refresh rate, perfect for gaming and viewing fast-paced content. However, some users express dissatisfaction with the remote control's functionality. The overall consensus points to a high-quality television offering a great viewing experience, despite some minor drawbacks.
This summary was generated by AI based on customer reviews.
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV!! Awesome purchase and not disappointed!
I would recommend this to a friendTV Gets Confused with Apple TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somehow the TV gets confused with Apple TV. Before, I could turn on my Apple TV and regular TV simultaneously with the Apple TV remote and the same with turning it off. Now, the TV gets confused. If I turn on my Apple TV with the remote, the TV won’t turn on. When I then turn off the Apple TV, the TV will turn on, but the screen is blank. The same problem happen with the LG remote. I would then have to ‘drain’ the TV’s power and do a reboot everytime to get it working normally again. LG tech support said that it might be SIMPLINK issue, but we tried to adjust/turn on/off the settings and it still has the same problem. This was never an issue with my previous TV that I had for 7 years. For a nice TV, this isn’t nice at all.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for providing detailed feedback on your OLED65B3PUA TV. It’s concerning to hear about the issues you're facing with syncing your Apple TV and the TV itself. We understand how frustrating it must be to deal with frequent power and display problems. Since you’ve already adjusted SIMPLINK settings and are still experiencing difficulties, please send us a private message on social media @LGUSSupport. Our team will be happy to assist you further and work towards resolving this issue. We appreciate your patience and are here to help. —Junel
Ok tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is not very bright for an oled It doesn’t look as nice as the previous oled but overall I am ok with it
No, I would not recommend this to a friendDecent Oled
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The blacks look amazing, however the tv still seems to be missing bright colors.
I would recommend this to a friendNice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV however it is a little difficult to find tune the picture.
I would recommend this to a friendLg oled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv if the sound quality was a bit better i would give it 5 stars
I would recommend this to a friendInadequate sound volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inadequate sound. Picture and everything else was great. Had to turn the volume up to 55 to equal 12 on other TV’s. Returned the B3 TV and for $300 extra upgraded to th C3 with great sound.
No, I would not recommend this to a friendLG TV Stopped Working Spontaneously
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working out of the blue. Required in person repair due to failed update and just quit.
No, I would not recommend this to a friendLg tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is nice, picture is a little dark. I should’ve bought a C3.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for sharing your experience. I'm sorry to hear that you are experiencing some issues with the picture quality on your LG TV. Your feedback is important to us and we appreciate you sharing your thoughts. We will take your comments into consideration as we continue to work on improving our products. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Not reccomended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV unless you want the picture to go out 2 months in and then go on vacation to come back to a dead tv that wont turn on any longer. Havent even had the tv for 2 years and its needing replaced, meanwhile my 20 year old plasma has no issues
No, I would not recommend this to a friend- Cons mentioned:Remote control
Don’t waste your money on this
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, buggy tv, unfriendly remote control. It freezes a lot, during live streaming it suddenly stops and restart from earlier times!! My old samsung tv works better and i regret buying this tv (i compared on the same program and connected to the same wifi!)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm sorry to hear about the issues you are experiencing with your TV. We apologize for any inconvenience this has caused you. We appreciate your feedback and we take it seriously. Let me pass on your concerns to our technical team to see if there are any software updates or troubleshooting steps that can improve the performance of your TV. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
HDMI Failure
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Purchase Date: Mar 30, 2024 Order Number: 0244 060. Was assured that Total Tech top tier plan would take car of any issues. But here we are toray with hdmi issues causing fuzzy images and sound issues to lg sound bar and i get told to csll LG. Appears that total tech is sold to customers in a misleading manner where you are told one thing but what is true bery different. VERY DISAPPOINTING AND UPSETTING that i will now have to spend several weeks if not months to get this resolved. Evey had to deal with LG not pleasnt.
No, I would not recommend this to a friendHelp i want a samsung.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mirroring from a phone is terrible on this tv. Highly recommend you avoid and go with samsung. The picture is ok but not impressive.
No, I would not recommend this to a friendcolor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.color issues. too much red and no way to adjust it. whites look pink and some blues seem purplish. also reds can be orange at times. There seems to be a gradient from left to right.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Charles. Thank you for sharing your experience with your LG TV (OLED65B3PUA) model. We're sorry to hear about your color issues with the unit. We strive to provide reliable, high-quality products that meet and exceed our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-dark-picture--20153130421858. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Repair man never showed up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called and scheduled a repair man to come. Appt was scheduled, but he never came. Still waiting for someone to contact us.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention, and we appreciate your feedback. We are truly sorry to hear about the missed appointment and the lack of communication from our repair service team. We understand how frustrating this situation must be for you, and we sincerely apologize for the inconvenience caused. Please be assured that we will do our best to address this issue promptly. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
No Spectrum app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have the Spectrum app so I had to use and old Roku stick. The the connection to my Denom got screwed up so I had to not use my surround sound. Didn't like their customer service so I returned it for a Sammsung which I love.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, RobertaB. Thank you for reaching out and for sharing your experience on your LG OLED TV (OLED65B3PUA) model. We understand the frustration and inconvenience you encountered with the Spectrum app and the subsequent issues with your Denon connection. It's important to us that our customers have a seamless experience with our products, and we regret that this was not the case for you. We are committed to continuously improving our products and services, and your feedback will be shared with the relevant teams for further review. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're always eager to listen and improve our products and services to ensure your satisfaction. ^Juvy
Poor Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Customer Service with the Staff and Supervisor at the Best Buy at Tempe Market Place. I will NEVER return to that store ever.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reviewing the LG OLED TV (OLED65B3PUA) model. We regret any inconvenience or frustration you may have encountered during your visit to the Tempe Market Place Best Buy store. We strive to provide exceptional customer service, and unfortunately, our standards were not met during your interaction with our staff and supervisor.
We would like to assure you that we take such matters seriously and will address this issue with the store management team to ensure that our customers receive the assistance and support they deserve. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
non receipt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't received this order yet due to two delivery postponents.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Darwin. Thank you for your feedback. We're sorry to learn that your order has been delayed due to two delivery postponements. We understand how frustrating it can be to experience shipping delays, especially when you are eagerly anticipating the arrival of your purchase. For the best assistance, you can reach out to BestBuy for your delivery inquiry. If you have any other concerns about LG products, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we will be more than happy to assist you. ^Dan
LG issues a BOMB SHELL (NEW UPDATE)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the B2 version of this TV in the 65" version for over a year now. The color has been something to be desired, with some adjustments it was OK. Recently LG issued an update. (13.30.80). To my amazement the color accuracy is much improved. Now the colors just POP. The contrast is out of this world. In a dimly lit room, such as my den, this TV is Asom. I now stream moves in "Filmmaker Mode" with no adjustments to color. I am very pleased with this TV!
I would recommend this to a friend- Pros mentioned:Picture quality
Beautiful picture and easy set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Easy setup took a matter minutes. I use ethernet cable for internet so even the update was super fast and easy. I attached an ATMOS sound bar via the EARC line and the sound is amazing. I re-watched some of my favorite shows in Dolby Vision and OMG what a game changer. For best picture I used the AI to help me select the picture which was spot on to my preference. I did disable the power management stuff which makes the picture significantly brighter and more colorful. TV has always been TV to me but this is truly stunning and noticeably better than my last set.
I would recommend this to a friend