Customer Ratings & Reviews
- Model:
- OLED65B4PUA
- SKU:
- 10818536
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Great Choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and very helpful agents. Easy delivery and even hauled away my old TV (with a reasonable recycling fee)
I would recommend this to a friendGreat Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this TV! Highly recommend
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good TV picture could be better. Seems like the sound goes up and down but that could be the show thats on at the time.
I would recommend this to a friendOled Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. I buy all my electronic needs for my business through Best Buy
I would recommend this to a friendJust buy it!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blown away by this TV! Greek Squad were excellent with set-up and delivery
I would recommend this to a friendTerrible for live sports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for video games, but everything else is meh. Live sports are AWFUL.
No, I would not recommend this to a friendVery satisfied with Tv performance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our new 65" LG TV. So far it has met all of our expectations.
I would recommend this to a friendLG OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second LG OLED and love it. The clarity is amazing!
I would recommend this to a friendOled
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of box purchase cant complain everything looks and works great
I would recommend this to a friendEasy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online and picked up the next day….easiest TV purchase ever!!!!!
I would recommend this to a friendGreat Choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv!!!! My family loves it and get so many compliments
I would recommend this to a friendLg b4 best budget oled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase I recommend to everyone
I would recommend this to a friendGreat purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV and the install crew was fabulous! Would definitely do it again.
I would recommend this to a friendMy Oleg TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect to keep all my family together watching games in Puerto Rico. Great resolution.
I would recommend this to a friendRuffus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it four stars only because I never give five for anything. Very happy with purchase
I would recommend this to a friendLG65OLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it only regret is that i didnt get the 75” tv
I would recommend this to a friendAnxious and Delayed?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delays on delivery, installation and take away of old TV. Had a confirmed delivery date on day of delivery it was rescheduled a week later. We had conflict on this date so changed to another week later, 9/23. Buy a new TV and it takes 17 days to get it, No explanation for initial cancellation
I would recommend this to a friendE-ARC does not work on this tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good for the price. Forget about using HDMI to connect to a streamer. They sent a Geek Squad tech and he could not get it to work. I returned the first tv hoping it was defective. The replacement arrived and again the HDMI E-arc would not work. I should have bought the C4. If I could go back I would have demanded the C4 as a replacement.the $100 gift card they gave me for compensation was not worth it. They are knowingly selling TV's that have this issue. My 4 year old $400 LG worked just fine with this receiver. I have a very expensive Hi-Fi and cannot properly connect it to my tv. I am forever stuck with 2 remotes on my lap. Not happy with LG or Best Buy right now.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your experience about your LG TV (OLED65B4PUA) model HDMI eARC not functioning as expected with your streamer and receiver, leading to continued issues even after a replacement. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
If you're experiencing HDMI eARC issues, ensure SIMPLINK (HDMI-CEC) is enabled in the TV settings and that the audio output is set to "HDMI ARC" or "Pass Through," not the internal speakers. Using different high-speed HDMI cables may also resolve connectivity problems, as cable quality impacts eARC performance. Your feedback is crucial, and we're eager to assist you further.
For more help, send us a private message on social media @LGUSSupport, and our team will gladly assist you. ^Juvy
Dead on arrival.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased two other LG OLED TV's within the last two years and both have worked fine. This one was dead out of the box.
No, I would not recommend this to a friendSuper Angry and Dissapointed!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase has been the absolute worst experience I could ever imagine. The TV and the stand that were delivered for set-up did not fit in the opening that I have available (built-in). I rejected both items and it's now been 5 working days and neither of the items have been returned to the store. However both items have hit my BB statement and are being billed to me even tho I am not in possession of either of the items. Customer service is absolutely the worse ever. No one at the local store is of help and neither are the CSR's through the customer care numbers. I was promised a call from the store (never happened) I was promised a call from the delivery company (never happened) and now I'm being told that I need to wait 2 more days for the items to be returned to the store. BB should be ashamed of themselves for using this company. Both of the guys that came to do the install were not professional at all. If I had known this would be the end result I would have taken the TV and the stand back personally. What a joke. I am so mad!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Aromand. Thank you for sharing your experience on the LG TV (OLED65B4PUA) model. We understand your concern about encountering an issues with both the delivery and customer service process. We strive to provide exceptional services and ensure a smooth and seamless experience.
To assist you further, we recommend contacting Best Buy customer service at 888-237-8289 or the delivery company directly to check the status of the return, as they should be able to provide more specific details regarding the return timeline. Additionally, you may want to confirm if there is an active return request in place through the store where the purchase was made.
We want to make sure this is resolved for you as quickly as possible. Please send us a private message on social media @LGUSSupport, and we’ll ensure that this is handled with priority. Our team will be more than happy to help sort this out for you.
We sincerely appreciate your patience and understanding while we work to resolve this. ^Juvy