Customer Ratings & Reviews
- Model:
- OLED65BXPUA
- SKU:
- 6401923
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, colors, and design of the 65" Class BX Series OLED 4K UHD Smart webOS TV. They appreciate the realistic and bright colors, as well as the thin and lightweight design. While some customers have concerns about the remote control and screen issues, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great Picture & Sound!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The is a great TV with unbelievable picture quality. I've only had it for a week or so, but certainly no complaints. Certainly would tell friends and family to look at LG products.
I would recommend this to a friend - Cons mentioned:Burn-in
OLED burn-in is REAL!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware with OLED. I bought the LG OLED65B6P, end of 2016. Well, it has suffered from burn-in. My caution is this ... if you watch anything with a static logo - e.g, news, CNN, MSNBC, FOX - you will get burn-in of the logo. And, it's very noticeable. Go with an LCD instead. Trust me.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
LG OLED Green Blob Issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok this is for the B7 65 inch OLED bought 11/2017. Best TV I ever saw so much I bought a B8 55 inch a year later. Now the bad news - I got the dreaded green blob. This is not burn in that's a different preventable problem. Google it please if you are considering one of these as there are thousands of reports of this out there and LG refuses to fix the problem. Not Best buys fault. I will never buy an OLED and certainly not an LG anything. A 2500 $$ TV is unwatchable after 3 years, you have been warned. Google "green blob on LG OLED TV" you will be shocked.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
Picture Quality Outstanding, for five days ONLY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Quality Outstanding, stopped working after five days. One day before it quit entirely, a red line appeared on the left side of the screen. The next day the tv turned on and immediately turns off. No picture, no sound, just a black screen. I am returning today and will move to something else. At over $2000 dollars one would expect a TV to work for longer than five days. Maybe I bought the bad apple because I hear LGs are top of the line for TVs.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Amazing Picture that only lasts 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a OLED65B8PUA from best buy 09/27/2018. Today 2/20/2021 it turned itself off and won't turn back on. It's barely over two years old. While the picture is beyond amazing I hardly feel I should have paid $2500 for a TV to last this long. No warranty, no service repair options per LG's website. So I can't even imagine how much it would cost to find someone local to repair it. What I have after 2 years is a very large, very expensive useless piece of junk I have to replace. If you buy one of these do yourself a favor and get the 5 year warranty with it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette