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Customer reviews

Rating 4.8 out of 5 stars with 2444 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,444 of 2,444 reviews
  • Rated 1 out of 5 stars

    Best Buy? More like Worst buy/

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy canceled the order on me without notice. Already waited a week and not looking to wait over a week again. This unacceptable.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, JayCee. Thank you for sharing your experience with us regarding your LG TV (OLED65C3PUA) model. We understand your concern about your order that was canceled without notice, especially after waiting for it. We strive to provide exceptional customer service and ensure our customers are well informed and supported throughout their purchase journey. We recommend reaching out to Best Buy’s customer service at 888-237-8289 to express your concerns and inquire about the status of your order. They may be able to provide you with options or a timeline for a new delivery.

      Additionally, please feel free to send us a private message on social media @LGUSSupport, and we can assist you with any questions about your OLED TV once you have it. We appreciate your patience and are here to support you. ^Juvy LG

  • Rated 1 out of 5 stars

    65" LG OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine is less than 3 years old and is now junk. It is unwatchable. Screaming noises and then it shuts down. $2000 wasted

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to review the LG OLED TV (OLED65C3PUA) model. We understand how frustrating it can be when a product fails to function properly or does not meet your expectations. Please know this is certainly not the experience we want our customers to have. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but unfortunately, we have fallen short of your case. You may consider visiting this link: https://www.lg.com/us/support/help-library. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy LG

  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 2 year i have a permanent outline of Netflix’s in the bottom corner. and a scrabble board in the middle on my screen. Don’t waste your money on LG.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG TV (OLED65C3PUA) model. We understand your concern about seeing permanent outlines on your screen, especially after only two years of use. Your feedback is valuable, and we appreciate you bringing this to our attention.

      We recommend checking the settings to ensure that any display features are adjusted properly to prevent image retention in the future. If the issue persists, please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you with potential solutions. We appreciate your patience and want to help improve your experience with our products. ^Juvy LG

  • Rated 1 out of 5 stars

    65 inch tv bought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65 inch screen tv is only 57 inches! Wow what is an 86 in tv 70 inches deceptive!!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for sharing your feedback on the LG OLED TV (OLED65C3PUA) model. We regret any confusion or disappointment caused regarding the screen size.


      The screen size of a TV is typically measured diagonally from corner to corner. In the case of the OLED65C3PUA, the screen size is 65 inches diagonally. However, it's important to note that the actual dimensions of the TV may be slightly smaller due to the bezel or frame surrounding the screen. We will consider your comments as we strive to improve our product descriptions and provide more precise information to our customers.


      If you have any further questions or concerns, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG