Customer Ratings & Reviews
- Model:
- OLED65C3PUA
- SKU:
- 12377531
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Expected much more from LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Aptil 2024 Now the TV won't even turn on after going through the resetting process. Likely a defective power board. I had this TV less than 2 years so unfortunately it's out of warranty.
No, I would not recommend this to a friendVery Disapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to navigate 1need help beyand the on line, did not know it did nor have google searching, lg net is not friendly, sound comes on goes off not sure why
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Keith. Thank you for sharing your experience with the LG TV (OLED65C3PUA) model. We understand your concern about navigating settings and features, especially when you're looking for specific functions like Google search.
For easier navigation, we recommend using the LG remote's quick settings button, which can help you access features more efficiently. If the sound issue persists, try checking the audio settings to ensure that the sound output is configured correctly.
If you need further assistance beyond online resources, please reach out to us via private message on social media @LGUSSupport. We're here to help you troubleshoot and resolve any issues you're facing. We appreciate your patience and look forward to assisting you. ^Juvy
Tv review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok but I can't have directv on when i have the xbox x series hooked to the tv
No, I would not recommend this to a friendLg for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but not a Batman then had to go for you entertainment
I would recommend this to a friendOpen box condition misrepresented
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV, but it was advertised as being in excellent condition yet was missing the stand. By Best Buy's definition that is not excellent condition.
I would recommend this to a friendBig mistake
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv already quit last month…Never buy LG, Samsung lasts longer than this tv.
No, I would not recommend this to a friendDead after 2 yrs
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent just shy of $2k on a TV that lasts a month or two past 2 yr mark. Only 1 yr warranty. Terrible
No, I would not recommend this to a friendAWFUL Television. Do not waste your money!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this television after years of owning a much cheaper LG because I assumed the processor would be faster, the apps would work better, and it would operate better overall. I was VERY wrong. This TV is slower than my cheaper TV and doesn’t work anywhere nearly as well. It won’t stay connected to the internet either. None of the apps work, and HDMI connections do not operate properly. I called LG support and have wasted hours of my time trying to troubleshoot. I’ve also assisted a technician in replacing the motherboard. Now that it still doesn’t work, LG wants to send ANOTHER technician…to do what? Replace the motherboard again? I will likely not purchase another LG television.
No, I would not recommend this to a friendTrouble with sound going off and on LG OLED tvc3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just wanted to know if anyone that owns this LG T.V has had any trouble with the sound going off and on? Would like to know thanks.
No, I would not recommend this to a friendFailed after 6 months. Black screen, won't turn on
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has ana amazing picture until it dies on you. This is the 2nd LG OLED tv we've owned, and also the 2nd one that will have to be repaired. The first (a B8) needed to have the whole screen replaced after it went to a black screen within the 2 year warranty period. We have owned this one for 6 months and now it's just sitting andnwon't turn on. We were hoping that LG would have figured out their parts issues within the 6 year span between the B8 and this C4, but obviously not. Buy something else, or if you're buying this... at least buy the extended warranty because you're probably going to need it.
No, I would not recommend this to a friendDON'T BUY FROM BESTBUY OR LG
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has only lasted 1.5 years and Best Buy & LG support are awful.. I can't get anyone to help resolve the issues and there are plenty of posts online of other users having the same issues with this LG 65 OLED TV
No, I would not recommend this to a friendNot what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get the color or clarity to be consistent. Especially with black or dark settings I am very disappointed.
No, I would not recommend this to a friendNot bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was an opennbox it didn’t hace the stand even when ot said best buy verified but it was a good deal still.
I would recommend this to a friendWorst Spent Money Ever!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve now had this tv for 5 months. A few weeks ago, the screen started going black. Now I can only watch it in 10 to 15 minute increments. Sometimes the display comes back on in 10 - 15 minutes, but most times it doesn’t. I’ve tried all the online video tips and it’ll still do the same thing. This was such a waste of my money. I should’ve read the 1 star reviews prior to making this purchase. I can’t believe LG put out a product that is this horrible. I’ve had 2 other models and they both still work and work well. One of them is over 5 years old. This will more than likely be the last LG purchase for me.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your feedback about the LG TV (OLED65C3PUA) model. We understand your concern about experiencing screen issues with your TV, especially after having positive experiences with other LG models. We strive to provide high-quality products and ensure a smooth viewing experience. Given that you've tried online troubleshooting tips without success, we recommend checking the TV's firmware to ensure it's up-to-date, as updates can sometimes resolve display issues.
Connect the TV to a different power outlet to rule out any electrical issues. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. For further assistance, please reach out to us on social media @LGUSSupport. We appreciate your patience and are here to help.
The older version was much brighter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice, the webos is awesome still needs more improving but lg is much better than the others.
I would recommend this to a friendIT fails
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this 2 weeks and the power supply failed. Had to have it repaired. Today it has failed to connect to wifi, looks like another board failure. Cannot recommend, too many failures
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kevin. Thank you for sharing your experience with the LG TV (OLED65C3PUA) model. We understand your concern about facing power supply and connectivity issues so soon after purchasing your TV. We aim to provide high-quality products that exceed our customer's needs. To address the connectivity issue, try the following troubleshooting steps: power cycle both your TV and your Wi-Fi router by unplugging them for about 30 seconds, then plugging them back in. Check if there are any available software updates for your TV that might address connectivity issues. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. For more help, you can reach out to us on social media @LGUSSupport. We appreciate your patience and are here to support you in getting your TV back to optimal performance. ^Juvy
Terrible, NEVER again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family bought this tv for my mom for her birthday. How convenient the same week the warranty ended was the same week that the TV broke? My mom turned the tv on and immediately the screen disappeared with a red light flashing at the bottom. We followed all the instructions to troubleshoot and still nothing. Avoid at all costs. Geek squad charged us $100 to come out and tell us hes going to order parts that will costs $80+ each but he’s not sure of the exact cost until the parts come in. I think we will go back to Samsung and call it a day with LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Anna. Thank you for sharing your experience with the LG TV (OLED65C3PUA) model. We understand your concern, especially after purchasing such a special gift for your mom, only for it to break right after the warranty ended. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Since you’ve already tried troubleshooting without success, it’s possible that the issue could be related to a component that needs replacing. While the Geek Squad is working on getting the parts, we want to make sure this is resolved for you as quickly as possible. Please send us a private message on social media @LGUSSupport with your order details, TV serial number, and the exact issue you're experiencing. Our team will work with you to see if we can help escalate the repair process or explore options for a quicker resolution. We appreciate your patience and hope to make this right. ^Juvy
Overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get me wrong it’s a nice tv, but overpriced. It doesn’t always want to connect to my WiFi even though none of my other electronics seem to have that problem. Had I not received it for a gift I would not have chosen this tv.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG OLED TV (OLED65C3PUA) model. We appreciate your feedback and apologize for any inconvenience you have experienced with the WiFi connectivity. Our team is continuously working to improve the product's performance and connectivity. We wanna help you out fixing the connectivity concern, please visit this link: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-internet-connection-issues--20153143469055. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
picture ?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture does not look like it did on the showroom floor.
No, I would not recommend this to a friendNot for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.while the picture is beautiful...it's not for me. Something in the OLED tech is straining my eyes and giving me a headache. Seems this happens to a small % of people, and I'm one of them. I'm very disappointed and will be putting in for an exchange.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (OLED65C3PUA) model. We’re glad to hear you appreciate the picture quality, but we understand that the OLED technology may not be comfortable for everyone and can sometimes cause eye strain or headaches. We strive to provide high-quality products and ensure a smooth and seamless viewing experience. Here are a few suggestions that might help alleviate the discomfort: Try modifying the brightness, contrast, and color settings on your TV to find a more comfortable viewing experience. You can access these settings through the TV's menu. Ensure that you’re viewing the TV from an optimal distance to reduce strain. Since you’re considering an exchange, please send us a private message on social media @LGUSSupport with your details. Our team can assist you with the exchange process and ensure you find a solution that better suits your needs. ^Juvy