Customer Ratings & Reviews
- Model:
- OLED65C3PUA
- |
- SKU:
- 12377531
Customer reviews
Rating 4.8 out of 5 stars with 2440 reviews
(2,440 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
to a friend
Rated 1 out of 5 stars
Don't Buy It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My advice is do not buy this TV It has ben replaced but the vision problem persists It has a red tint which spoils the image. Although Besuy has replaced it once the problem persists LG won't acknowledge the problem or fix it. There are Youtube fixits but they don't remedy the issue buy
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're disappointed for the inconvenience you've experienced with the issues you're reporting today. This isn’t how we serve our customers and we apologize for that. Please reach out to us at 800-243-0000. We'd like to discuss how we can help to rectify this issue. ~Tanisha
Rated 1 out of 5 stars
Advertisements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I shouldn't have to see advertisements on the home screen of the TV. Is LG going to send me a pay check for forcing these advertisements on me?
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy THIS TV.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working just after 1.1 year. Red light blinking. Troubleshoot all possible ways seem like a faulty power board
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
HOOORRRRIIIIBBBLLLLE LG SERVICE!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRRRIIIIBBBBLLLLEEE LG SERVICE. AND YOU WON'T GET ME A RECEIPT WHICH THEY INSIST ON. NOT AN ORDER PAGE, THE FULL RECEIPT. NOTHING GETS ME TO IT. IF I GET SENT TO THE WEB SITE AGAIN I WILL SCREAM.
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm so sorry to hear that you're having a terrible experience with our customer service. I can imagine how frustrating it must be to be stuck in a loop and not being able to get the information you need.
I want to acknowledge your frustration and apologize for the poor experience you've had with our service. I understand that you're looking for a specific document, the full receipt, and that it's not being provided to you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Rated 1 out of 5 stars
Beware flashing red light
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked for less then 24 hours went to play ps5 and all i got was a black screen after and the flashing red light of utter disappointment will be returning the tv once they open friday never again LG
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We sincerely apologize for the inconvenience you have encountered with your LG 65" Class C3 Series OLED 4K UHD Smart webOS TV. We completely understand the frustration and disappointment that arises when a product doesn't function as expected, especially after such a brief period of use. We regret any disappointment caused by the black screen and flashing red light. Should you require additional assistance, please don't hesitate to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. Our team is dedicated to assisting you and we are grateful for your understanding. ^Sam
Rated 1 out of 5 stars
bad tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.13 months burnt out it will not turn on and i need to have it serviced now
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
AWFUL
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RIPPED OFF BY BEST BUY! TV failed after 60 days. Worse television ever - never had a TV fail like this in my life. Total scam.
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Frodo. Thank you for sharing your feedback. We understand your frustration with the issues you've experienced with your LG TV model OLED65C3PUA. Please send us a private message on our social media platform via @LGUSSupport. Our team will assist you with troubleshooting steps and explore options for repair or replacement to address the issue effectively. We appreciate your patience and are committed to resolving this for you. ^Sam
Rated 1 out of 5 stars
Red blinking light failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am going to return the tv. It has the red blinking light failure therefore I am unable to turn on the TV
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG OLED TV (OLED65C3PUA) model.
We understand how frustrating it can be when a product does not function as expected. Please know we strive to provide reliable, high-quality products that meet our customers' expectations and deliver enjoyable viewing experiences. However, there can be instances where unforeseen issues may arise. We recommend contacting Best Buy customer services at 888-237-8289 for a replacement or refund. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to help you every step of the way. ^Juvy
Rated 1 out of 5 stars
Do not purchase from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After almost a month we r still trying to get the geek squad to rtn and make needed adjustments! EXTREMELY POOR service!
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Vaughn. Thank you for taking the time to share your experience with us regarding the LG OLED TV (OLED65C3PUA) model. We're sorry to hear about the challenges you've faced in trying to get the needed adjustments and support from the Geek Squad. We aim to offer great service and ensure a seamless experience. Please reach out to us on social media @LGUSSupport so that we can work towards a swift resolution. ^Juvy
Rated 1 out of 5 stars
Very disappointing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too dim. Even after cranking the brightness to 100 this tv is too dim. You really have to get the G3 to get bright enough. $2000 waste of money.
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG OLED TV (OLED65C3PUA) model. We understand the disappointment caused by the brightness of the TV not meeting your expectations. Please know we strive to provide reliable and high-quality products, and it is disheartening when we fall short of meeting our customer's expectations. We're here to help fix this issue. Please visit the following links for basic troubleshooting steps on the issue: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-dark-or-dim-screen--20153267537855 and https://www.lg.com/us/support/help-library/best-picture-settings-for-your-lg-4k-or-4k-oled-tv-CT10000018-20150577528034. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very upset that the TV is not Spectrum compatible and we were never told this. Have to use everything thru Roku so we do not get the true quality of the television!!!
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Yvonne. Thank you for sharing your experience with the LG TV (DLGX6501W) model. We understand your concern about a TV doesn’t meet your expectations for compatibility, especially with your Spectrum service. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. For a better viewing experience, you might consider checking if there are any software updates available for your TV, as these can sometimes improve compatibility with various services. Additionally, using Roku is a great workaround, but we understand it’s not ideal for achieving the best picture quality.
If you have any questions or need further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience and hope to enhance your viewing experience. ^Juvy
Rated 1 out of 5 stars
BROCKEN SCREEN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ARRIVED WITH BROKEN SCREEN. BEST BUY COULDN'T COMMIT TO REPLACEMENT DATE. i BOUGHT ELSEWERE.
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Gregory. Thank you for sharing your experience with us regarding your LG TV model OLED65C3PUA. We understand the frustration of receiving a damaged screen. Your feedback is crucial, and we're here to assist you further. Please send us a private message on our social media platform via @LGUSSupport, and our team will explore options to resolve this situation to your satisfaction. We appreciate your understanding and look forward to assisting you. ^Sam
Rated 1 out of 5 stars
Don’t Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had this TV a year yet and it won’t turn on. Don’t buy.
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you for bringing this issue to our attention regarding your OLED65C3PUA TV. We understand that it’s not turning on, especially so soon after purchase. This is not the experience we want for our customers. To troubleshoot, please ensure that the power cord is securely connected and try using a different power outlet. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865. If the issue persists, we recommend reaching out to @LGUSSupport for further assistance. We appreciate your feedback and hope to help resolve this situation as quickly as possible.
—Avril
Rated 1 out of 5 stars
No content store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not find the content store or download apps. We have spent 2 hours and not working
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with your LG OLED TV (OLED65C3PUA) model. We understand how worrying it can be when you encounter difficulties with the functionality of your TV. We're here to help and ensure you can enjoy watching TV without issues. For help, visit this link: https://www.lg.com/us/support/help-library/lg-tv-how-to-download-smart-apps-CT10000018-20153174119431. If you need more help, please reach out to us on social media @LGUSSupport. ^Juvy
Rated 5 out of 5 stars
Outstanding picture quality and easy set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After much research, we decided on this LG tv. What a difference in picture quality over our 9 year old set. The set up was easy - except- connecting our Onyko receiver with Bose speakers. I connected using HDMI eARC connection. Speakers worked great when watching Directv, but after switching to an App to stream, no sound. I tried everything and LG support was helpful, but could not figure it out. I had not changed anything and it was working great on our old TV that was set up the same way. LG told me that the TV was not made to connect external speakers - WHAT???? I decided to go through every menu item on my Onyko and found one setting CEC that was off. I turned it to on and everything worked perfectly. Strange it worked before, but it fixed everything. All of my speakers work perfectly now. The Magic Remote was easy to program, however it will not change channels on the Directv. So we use the Directv remote and the LG remote when switching to streaming. Not a big deal. Overall it took me a full day to complete setup - only because of the speaker issue - LG tv was up and running within minutes. The picture quality is fantastic and very happy with our decision on LG.
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
Excellent Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase of the LG C3 OLED, have not made any adjustments to the TV, just plugged it in and connected our Apple TV 4K, Scanned for local TV stations Using an antennae. Picture is incredible, Brightness, etc... all excellent again without any adjustments.
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 4 out of 5 stars
Great TV...AFTER I Got It Set Up (read the review)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was ABOUT TO RETURN THIS to Best Buy, but finally got it to work the way it is designed, so I kept it! The picture is fantastic, to say the least. The built in speakers are only so-so; however, the sales rep in the store didn't promise them to be more than that. The "almost deal killer" was the wretched, horrible, atrocious lack of product documentation that is available! The Best Buy support group was unable to help me. Then, I went to the "chat" feature offered by LG. That person terminated the chat dialog! (YES, I was rather angry with that!) Then, I phoned and spoke with a person from LG. She was able to talk me through the rest of the setup. THERE IS NO user's manual that you can download. NOTHING other than a very cryptic "owner's manual" that is worthless. Apparently the only way to get help is to nose around on LG's website or to CALL them! I love the TV -- NOW THAT IT'S SET UP. I almost bought a Sony, but didn't. Had I known that NO adequate & complete user's guide was available, I would NOT have purchased this. However, now that I have it set up, it's a great TV. I have connected my Sony 5.1 sound system with Blu Ray player to it. It works & sounds great -- NOW! I'd have given the TV a 5 Star rating; however the lack of adequate documentation to set up and use held my rating back. Buy this only if you're a tech wizard and "just know" how to set up on your own. Or, purchase it if you enjoy speaking with support staff on the phone!
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
"Exceptional OLED Performance"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023) delivers an exceptional viewing experience with its OLED evo technology, providing perfect blacks, vibrant colors, and impressive brightness. Powered by the α9 Gen 6 AI Processor, it ensures smooth motion handling and accurate picture quality. The TV supports Dolby Vision IQ and Dolby Atmos, enhancing HDR content and audio immersion. With four HDMI 2.1 ports, it's well-suited for next-gen gaming consoles, offering 4K resolution at 120Hz. The webOS platform provides a user-friendly interface with access to popular streaming services. Its sleek design and thin profile make it a stylish addition to any living room. While some users have reported issues with upscaling lower-resolution content, the overall performance and features make the C3 a top choice for those seeking premium picture quality
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend the LG OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a crystal clear picture and the colors are very bright. The realism of the screen seems like you are watching in the theatre. The ability to adjust the brightness is a game changer
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
LG OLED great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to use. Had the Best Buy team install a wall stand and the TV and that was quick and very professional. We are very happy with our choice.
This review is from LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
I would recommend this to a friend












