Customer Ratings & Reviews

**FAIR WARNING** I have had nothing but issues with the LG OLEDS. I had a LG-C2 that lasted a little over a year. Then one day, it would not power on anymore. The red standby light would be present, but no picture. I replaced it with this LG-C3 and THE SAME EXACT ISSUES happened a little over 2 months after purchase, but shortly before the power issue, I had black horizontal lines over my screen that would come and go. Now my TV randomly powers off, wont turn on for a few hours. then comes back on and rinse and repeat. Yes it is still under warranty, but my oh my, the LG customer service has been absolutely incompetent during this warranty process. You have to go through them before you can go through best buy.. so you are stuck with LG for at least a year before the best buy geek squad kicks in. LG sent a service crew out after a couple of weeks. They got there..and GREAT, the tv turns on normally during their visit, and because my issues are intermittent and not always present. they had to write the ticket off like my TV has no issues. As soon as they left, boom. tv power shuts off. cant turn it back on, send a video of it to LG and the tv service repair people. But the TV repair company said it would cost me 315.00 for my next visit. Called and spoke with 3 LG customer service agents. all of whom said they would put in a new ticket for repair services so I dont have to pay the insane fee, but only one of them actually did it. and it took 1 hour and 10 minutes on the phone to get it done..this does not include the other conversation I had with the people WHO DID ABSOLUTELY NOTHING. now i have to wait and see if the TV service repair, will still charge me for this new ticket or not. Its absolutely infuriating. I will continue to not have any TV in house through this miserable process and who knows if it will ever get fixed. THIS IS AN EXTREMELY COMMON ISSUE. GOOGLE "LG C3 WONT TURN ON, REDDIT" If i can save one person from buying this TV. I will feel better about this whole thing.

Nice but bad customer service at store wouldn’t help me return the refurbished

19 Oct 2024, I have had this TV for nearly 1 year now. I do not recommend an LG TV because the WebOS on my LG OLED is terrible with constant updates and no way to shut off the pestering update notifications. BestBuy is a great place to purchase a TV, so no reflection on Best Buy. The LG OLED TV itself is fine, it is the operating system that is the problem. Often, I use Roku to stream because the LG app system is such a pain. I cannot use the TV without signing into an LG account and agreeing to all kinds of crap of no relevance to me.

Great TV upgrade for father's day, worth the price.

If your a peek brightness kind of TV viewer then don't get this. The best thing about this is the 4 HDMI 2.1 ports. The LG software is clunky and doesn't support some apps that I watch on the daily. The remote is interesting but isn't practical and feels cheap. Although it tries its best to protect the screen having to switch off all those "features" off to get a "good" viewing experience is annoying. The audio also stopped working the first night. I had to figure out via the internet on how to fix it. Watch out for the AI asking you to pick out pictures to color tone the tv to your eyes. That AI can shift the tones in a nasty way if you click on the wrong ones. With HISENSE, TCL, VIZIO, SAMSUNG, and SONY offering some of the same features for less it maybe time to shift the price down a notch. I think I will wait a couple of generations before revisiting OLED again.

Love the quality of the TV. Wish there were a few more native apps (ESPN+, etc) but that's a LG issue overall.

The tv quality is out of this world and i. Have had it coming up on a month now and im not going back!

Tv was very good. Very helpful staff. No fuss no muss return policy

Very good tv. Software is fast however not as simple to use as google tv.

Nice tv but the brightness was too dark for my liking so I exchanged it for the Sony A95L and couldn't be happier.

Pretty good for gaming and movie streaming. However with this price I expected better HDR performance.

Good conditions and good experience whit the tv recomendable

And i love it it beautiful picture on it and couldn't be more happy with the costumers service

Its a decent TV. Nearly not impressive as my previous Sony Bravio. Hate the remote though.

TV is decent but I feel OLED is not as good as a plasma despite having a higher resolution screen.

The screen is absolutely amazing. Great viewing angle, color, and brightness options. However, I'm really annoyed this TV doesn't support Chromecast (or compatible). Also, the menus are not super intuitive and the magic remote is so much larger than anyone needs these days.

Was one of my most difficult purchases. Washer and Dryer. First time they delivered the delivery guy, Roberto, was NOT interested in going to the trouble to install and take away the old ones. Said he would get rid of them for for $60 each. I had already agreed they would be taken away free. Next delivery was ok and stalled perfectly

My main issue is its interface as there is no where we can customerize its interface to remove all those unwanted apps and tiles. The menu is very poor. Would give it a 3 star for its very poor interface for customerizing user's taste and preference.

only dab thing to say is it is not 3D but no one does that anymore

I like this product. I especially love how thin it is.