Customer Ratings & Reviews
- Model:
- OLED65C3PUA
- SKU:
- 6535929
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers frequently mention the superb picture quality, vibrant colors, and ease of use of the 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023). Many appreciate its performance for gaming and the OLED technology's impressive contrast. However, some users find the remote control design and the price to be less satisfactory. A few also commented on glare and the user interface.
This summary was generated by AI based on customer reviews.
LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t balance the color on this set. Not as easy as it should be for a “top of the line model”. Very disappointed in LG
No, I would not recommend this to a friendGreat until they decide to control how you watch.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the recent updates took away all picture settings leaving only OLED care, no vivid, cinema, game, etc, no ability to change the brightness... basically no picture settings at all! So now the picture is always a little too dark. On top of that instead of my TV going straight to roku, which is all we use, it forces us to start with LGs menu which requires multiple clicks to get out of. I don't want your menu. I didn't sign up for your stupid portal, I paid 1k+ to have an oled that I watch the way I want to watch. I have 2 lg monitors, 2 lg oled tvs, and I almost bought an lg laptop right as this crap-tastic 'update' rolled out. I will never buy lg again, although I worry that this is the plan for all the brands, to play big brother and control how the tv works after it has been bought . I really hope not... Here's an idea; if you don't want to pay out warranty on screen issues, then have the tv track how bright the tv is for what amount of time and if it's over a certain time or percentage don't cover it? idk We've gone through all the settings and there doesn't seem to be a way to undo this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand the frustration and the challenges you've encountered with the recent update to your LG OLED TV (OLED65C3PUA) model. We wanna help you fixing the issue, please visit this link: https://www.lg.com/us/support/help-library/best-picture-settings-for-your-lg-4k-or-4k-oled-tv-CT10000018-20150577528034. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
LG is the worst. Constant daily Update pop ups.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy a LG TV again. There is a daily "Update reminder" that pops up on my screen every time I turn the TV on. It is impossible to remove. It should be the Users choice weather to Update or not. It should the Owner of the TVs choice if they want to disable LG Pop up reminders harassing me every day. Even if you are a sheep and do what they tell you to do and Update, there will be new constant demands to Update. I do not want a TV that constantly has pop-up Update reminders. LG is the worst.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, William. Thanks for sharing your thoughts about your LG TV (OLED65C3PUA) model. We understand your concern about dealing with persistent update reminders. To help manage the update reminders, you might want to check the settings menu on your TV. There’s often an option to adjust update settings or notifications, which could reduce the frequency of these reminders. Please send us a private message on social media @LGUSSupport, and our team can assist you further with any settings or options available to enhance your experience. We appreciate your patience and are here to help. ^Juvy
Terrible customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is amazing. I iwn 3 OLED TV’s. My review is foe rhe terrible customer service. I went to purchase item and they said if i transport it myself, flat that it voids the warranty! LOL HOW DO YOU EXPECT PPL RO TRANSPORT THE TV?? no one holds a tv upright except a truck but then you risk it tipping over and falling. I said what if its damaged when i get home, and they said well if the box isnt damaged then its not their fault. LOL. Tv can still be damaged from warehouse even if box is intact. Plus how would they know how i transport tv? He said they have cameras to look it up …. At this point, the attitude and hassle makes me disgusted with BB. Im gonna shop at Amazon and give them my money.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, We appreciate you bringing this to our attention. I'm sorry to hear about your frustrating experience with our customer service. We understand your concerns about the warranty and the transportation of the TV. We value your feedback and will ensure that this issue is addressed with our team to improve our customer service processes. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
unlucky
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought a c2 13 months ago and now it`s in the repair shop. one of the unlucky ones. it`s either the mother board or panel. doesn`t matter a tv should last more than 13 months. call me someone who doesn`t believe in coincidences but it all started right after my warranty ran out and then a software update and then problems started. as i saw from another review it was the same thing, went to turn it on and all i got was the red light at the bottom of screen blink once and that is all it does. talked with lg support tried a few things and they said has to go in for repairs .if it`s dead and have to buy new one i`ll go back to samsung or try my luck with sony , but lg is out.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are deeply sorry to hear about the challenges you've faced with your LG OLED TV (OLED65C3PUA) model. Your experience is certainly not reflective of the standard we strive to uphold, and we understand the frustration and inconvenience this has caused you. We take your feedback seriously and are committed to resolving this matter to your satisfaction. For help and guidnce, you may visit this link: https://www.lg.com/us/support/help-library. If you require further assistance or if you have further questions, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy
LG does not honor warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy LG products. I had an OLED with a bad panel, confirmed by technician that was sent out, but LG would not honor repair or replacement. Good thing I purchased extended warranty through the store. The only issue was I had to use a bad TV for 10 months until the mfg warranty expired. Purchase LG at your own risk and pray you have no issues within their manufacturer warranty time. I will never buy an LG product again because of their terrible customer service.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. We are truly sorry to hear about your negative experience with our OLED TV and the difficulties you faced with our customer service. We understand how frustrating it must have been to deal with a bad panel issue that was confirmed by a technician but was not honored for repair or replacement by LG.
We sincerely apologize for any inconvenience this may have caused you and understand your decision to not purchase an LG product again. Your feedback is important to us, and we will take it into consideration as we strive to improve our customer service and product quality.
We are glad that the extended warranty through the store was able to provide assistance in resolving the issue, but we regret that you had to use a faulty TV for an extended period of time. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Do Not Recommend!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the worst t.v. We have ever purchased. I don’t know if the installers are the problem or if it’s the T.V. But the screen constantly glitching and you miss key moments of the program you are watching. This is especially disappointing when watching live sports!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tisa. Thank you for taking the time to review the LG OLED TV (OLED65C3PUA) model. We understand how concerning it can be when television doesn't perform as expected, especially during important parts of your favorite shows. We aim to give our customers top-notch products and a great viewing experience. If you're having screen glitches, you can find help at this link: https://www.lg.com/us/support/help-library/troubleshooting-flickering-video-on-your-lg-tv--20152366130523. Feel free to reach out to us on social media @LGUSSupport for more assistance. ^Juvy
Ads on home screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG runs ads on your TV's home screen for dishwashers, even though you've paid over one thousand dollars for a screen.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We're sorry to hear your sentiment towards the Ads appearing on your LG TV's Home Screen. Please know that it was designed that way to provide better content. If these ads are really bothersome for you, you may turn it off by following these steps:
1. Navigate to the Settings menu on your LG Smart TV.
2. Go to General settings.
3. Select Home Settings.
4. Find the option for "Home Promotion" and turn it off.
Once done, the Ads should no longer appear on your home screen. ~Bridge
Overpriced and underperforming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV worked for 2 years only. The customer service is mediocre so is their products. Don’t waste your money. Look for cheaper and better performing brands.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG OLED TV (OLED65C3PUA) model. We understand the frustration and the challenges you've faced with your unit. Please know this is not the level of quality and longevity we strive to deliver. Your satisfaction is our priority, and we are committed to addressing your concerns and improving your experience with our products and services. We want to make this right for you. In the meantime, you may consider visiting this link: https://www.lg.com/us/support/help-library. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We value your business and are always looking for ways to improve our pricing strategies to provide the best value to our customers. ^Juvy
Best Buy? More like Worst buy/
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy canceled the order on me without notice. Already waited a week and not looking to wait over a week again. This unacceptable.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, JayCee. Thank you for sharing your experience with us regarding your LG TV (OLED65C3PUA) model. We understand your concern about your order that was canceled without notice, especially after waiting for it. We strive to provide exceptional customer service and ensure our customers are well informed and supported throughout their purchase journey. We recommend reaching out to Best Buy’s customer service at 888-237-8289 to express your concerns and inquire about the status of your order. They may be able to provide you with options or a timeline for a new delivery.
Additionally, please feel free to send us a private message on social media @LGUSSupport, and we can assist you with any questions about your OLED TV once you have it. We appreciate your patience and are here to support you. ^Juvy
65" LG OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mine is less than 3 years old and is now junk. It is unwatchable. Screaming noises and then it shuts down. $2000 wasted
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG OLED TV (OLED65C3PUA) model. We understand how frustrating it can be when a product fails to function properly or does not meet your expectations. Please know this is certainly not the experience we want our customers to have. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but unfortunately, we have fallen short of your case. You may consider visiting this link: https://www.lg.com/us/support/help-library. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about 2 year i have a permanent outline of Netflix’s in the bottom corner. and a scrabble board in the middle on my screen. Don’t waste your money on LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (OLED65C3PUA) model. We understand your concern about seeing permanent outlines on your screen, especially after only two years of use. Your feedback is valuable, and we appreciate you bringing this to our attention.
We recommend checking the settings to ensure that any display features are adjusted properly to prevent image retention in the future. If the issue persists, please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you with potential solutions. We appreciate your patience and want to help improve your experience with our products. ^Juvy
65 inch tv bought
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 65 inch screen tv is only 57 inches! Wow what is an 86 in tv 70 inches deceptive!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your feedback on the LG OLED TV (OLED65C3PUA) model. We regret any confusion or disappointment caused regarding the screen size.
The screen size of a TV is typically measured diagonally from corner to corner. In the case of the OLED65C3PUA, the screen size is 65 inches diagonally. However, it's important to note that the actual dimensions of the TV may be slightly smaller due to the bezel or frame surrounding the screen. We will consider your comments as we strive to improve our product descriptions and provide more precise information to our customers.
If you have any further questions or concerns, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy