Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 1557 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the 65" Class C4 Series OLED evo 4K UHD Smart webOS TV (2024) for its exceptional picture quality, vibrant colors, and overall OLED quality, with many highlighting its ease of use, great refresh rate, and sleek design. However, some customers have expressed concerns about the remote control and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,557 reviews
  • Rated 2 out of 5 stars

    Fragile and Tempermental

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked it was fine, no complaints. However, a day after the 1 year warranty expired, this tv randomly stuttered and then completely stopped working. Hired Best Buy to come out and they said the screen stopped talking to the motherboard, the tech was not surprised by the issue. Fine. Go to Best Buy and look for another tv. At this point we’re a little put off by LG because my dish washer, my fridge, and my tv have all had issues within the past year. The store guy at Best Buy ASSURES us that this tv is highly recommended and the first issue was merely a fluke, convinces us to buy another FULL PRICE tv. We get it, pay for the wall mount and an 5 year protection plan this time only for it to cut out after only 4 months. But wait! You say. You have a 5 year protection plan, everything will be fine! Wrong. So wrong. We spend hours going through robo calls because “the Best Buy protection plan only covers what the manufacturer won’t in the first year so YOU need to call the manufacturer and get them to assure us it wasn’t a manufacturing defect THEN we can come out and see if we can help you.” We FINALLY get through to LG and they make us do a face call to look at the tv (paying special attention to the corners) and can’t find the issue so they punt us to their service provider who tells us they are booked out 3 WEEKS for even an assessment AND we have to figure out how to take it off the wall, which we paid Best Buy to do) because their technicians might not know how to do it. So we call the manager and he tells us that they’re actually booked out 4 weeks because they are apparently one of the few service providers LG has left and they are SWAMPED with work. We explain the situation and he manages to find us an appointment only a week and a half out and we take it. The guy finally comes out, takes off the back and there is a giant crack all the way down. He says this is common and suggests that if we had tried to adjust it at all between the last time we turned it on and when it wouldn’t, and so much as bumped the corners this would be the result. Apparently any pressure to the corners results in a COMPLETE brick. LG won’t cover it because it’s an accident, Best Buy won’t cover it because it’s an accident. Apparently ONLY manufacturer defects and power surges are covered so a 5 year plan is completely useless. So sure, gamble on this tv if you want but beware you’re looking at a glass house and there is no bullet proof covering to save you.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi Rachael, thank you for sharing your experience in such detail. It’s clear you’ve gone above and beyond to resolve this issue, and we truly appreciate the time and effort you’ve invested—not just in the product, but in navigating the support process.

      We’d like to take a closer look at your case and explore what options may still be available. Please send us a DM at @LGUSSupport with your model number, purchase details, and any service documentation you’ve received so far. That’ll help us better understand the situation and provide more tailored assistance.

      In the meantime, you can visit our OLED TV Support page: https://www.lg.com/us/support/products/oled-tvs for product guides, warranty info, and service resources.

      We’re here to help however we can—just reach out when you’re ready.

      ~Ken LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are happy with our purchase- it has a good quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv very very good picture lg did a real good job on this one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one! Best picture for the money for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG did a good job in this tv everything is perfect inclusive the prize!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfection

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A truly breathtaking picture. Gaming has bever been better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV Purchase and Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and they did a great job with the installation and setup

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Great Picture. Sounds could be a little better but overall a really good OLED!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Picture is great. Lots of setup options. Mounting easy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and brightness; much better than our old one

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Great tv for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV had a smaller LG oled have come as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Clarity & Color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exquisite clarity and color on the LG OLED EVO; Greatly prefer the natural color instead of overly saturated hues like are displayed on other brands of TVs. This is my second EVO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG C4 great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Well worth the price. This is my first LG and very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have tv!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Feels premium almost like the G series flagship tv. Must buy during sales.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing… would recommend buying this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An excellent choice for a quality OLED TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, inky blacks. WebOS is responsive. Integrated into my setup with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG oled

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Good colors. Nice aesthetics

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST IN CLASS!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 5th LG TV and as with LG, It's BEST IN CLASS!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG OLED TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, works great nice picture, fast responsive menu

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, vibrant colors, blacks are deep.if your looking for a tv with great quality picture this is the one.

    I would recommend this to a friend