Customer Ratings & Reviews
- Model:
- OLED65C4PUA
- SKU:
- 6578042
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the 65" Class C4 Series OLED evo 4K UHD Smart webOS TV (2024) for its exceptional picture quality, vibrant colors, and overall OLED quality, with many highlighting its ease of use, great refresh rate, and sleek design. However, some customers have expressed concerns about the remote control and the price.
This summary was generated by AI based on customer reviews.
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the TV as well as delivery from Best Buy.
I would recommend this to a friend- Pros mentioned:Picture quality
Can't pause live TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks great. You probably will not find anything that looks better for the price. But you can't pause live TV. Had I known this, I would probably not have got something else. The remote is also more complicated than necessary. Needs to have a more simple interface like Roku.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Randy. Thank you for sharing your feedback with us. We’re glad to hear that you’re enjoying the picture quality of your LG TV (OLED65C4PUA) model. We understand your concern about the inability to pause live TV and the remote control interface. We strive to provide high-quality products and ensure a smooth viewing experience. To pause live TV, you could consider using an external DVR or streaming device that supports this feature. For the remote, LG Smart TVs offer customizable settings that can help simplify navigation. You can try adjusting the settings in the "Accessibility" section of the TV menu for a more user-friendly experience. If you need further assistance, please send us a private message on social media @LGUSSupport, and we’ll be happy to assist you with these concerns. ^Juvy
Doesn’t last very long.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just so you know, these TVs only last about 6 years. This is what we’ve been told, since our 6 year old LG OLED has been “acting up”. Streaming = nonstop swirls, as everything else in the house is working fine.
No, I would not recommend this to a friendTV Quit Working, Protection Plan Dishonest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 2022 version of this LG TV and the Best Buy "2 year protection plan." Two years and 2 months later, the OLED display went out. Called Best Buy and LG. Turns out the 2 year protection plan we paid extra for is only a 1 year extended warranty. They include the 1 year LG warranty to get to 2 years. What a rip off. LG TV and Best Buy "protection plan" are horrible. Do not buy either.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Robert. Thanks for sharing your feedback with us. We understand your concern about experiencing an issue with your LG TV (OLED65C4PUA) model just outside of the coverage period. While we cannot speak on the specifics of the retailer’s protection plan, we want to ensure you have explored all available support options.
For OLED panels, certain issues may still qualify for repair assistance, even outside of standard warranty coverage. We recommend reaching out to us directly on social media @LGUSSupport, so our team can review your case, check for any possible service accommodations, and explore the best path forward for you.
We appreciate your time and the opportunity to assist you. ^Juvy
Lg customer service sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like bestbuy I have bought 5 different lg tvs from them over the years. Recently purchased a oled 55" tv added a 5 year warranty the problem is had the tv for 6 months tv keeps shutting off and on called bestbuy geek squad was told i had to go through lg to get it fixed. Called Lg been 3 weeks they cannot find anybody to repair the tv . They keep giving me the runaround finding a tech customer service is horrible will never buy another lg product again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you for sharing your experience with us. We understand that you've encountered challenges with the service process for your LG OLED65C4PUA, and we want to assist you in getting this issue resolved. For warranty and repair-related matters, we recommend contacting Best Buy directly as they are the ones who can assist with arranging the service through their Geek Squad team.
https://www.bestbuy.com/site/lg-65-class-c4-series-oled-evo-4k-uhd-smart-webos-tv-2024/6578042.p?skuId=6578042
We appreciate your feedback and are here if you need further assistance. —Renzo
- Pros mentioned:Picture quality
won't buy amother LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.will never buy another LG, have had nothing but trouble with the tv I bought 1 r yr ago. Picture is good, but this brand has issue.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your feedback on the LG TV (OLED65C4PUA) model. We’re glad to hear that you’re satisfied with the picture quality, but we understand that having trouble with your TV. We strive to provide high-quality products and excellent services to ensure a smooth and seamless viewing experience. To assist you better, could you provide more details about the specific issues you're experiencing? This will help us offer more targeted troubleshooting steps or solutions.
Please send us a private message on social media @LGUSSupport so we can address your concerns and explore potential solutions to improve your experience with our products. Your satisfaction is important to us, and we want to help resolve any issues you’re facing.
Thank you for your patience, and we look forward to assisting you. ^Juvy
LG 75" UQ70 Series LED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse tv I've ever owned. About 2 weeks after purchase, it will not power up or connect to the internet via WiFi. Will never purchase an LG again. It's Samsung only from now on. Really disappointing. If I could give it zero stars, I would. Beware of LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jeffrey. Thank you for sharing your experience with the LG TV (OLED65C4PUA) model. We understand your concern about the issues you’ve encountered, especially soon after your purchase. We aim to offer top-notch products and ensure a smooth and seamless viewing experience. To help troubleshoot the power and Wi-Fi connection issues, we recommend resetting the TV. Unplug it from the power source for a few minutes, then plug it back in. This can sometimes resolve connectivity problems. For more guidance, visit the following links: https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865 and https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you continue to experience difficulties, please send us a private message on social media @LGUSSupport. We're dedicated to assisting you further and ensuring you receive the support you need. ^Juvy
