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Customer Ratings & Reviews

$1,299.99
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The comparable value is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 1315 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,315 reviews
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Excellent TV, terrible remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its OLED, so you know the picture is unrivaled. Simply top notch display! The TVs software is nice, and highly customizable. I did have to spend about 20 minutes removing all of the ads that are activated by default; i dont want to be sold iced tea and tampons by my tv UI. The remote, on the other hand, leaves a ton to be desired. Instead of having a simple PLAY button, it has a universal scroll-wheel button that makes everything 3x more difficult than it needs to be. Using the remote like a mouse on the tv screen sounds cool, but in actuality, its terrible. Honestly, if I had known how much I disliked the remote, I might have reconsidered to another brand tv… so it loses a star for that bad remote design.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Best bang for the buck OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over my 2017 WebOS TV that would randomly lock up or reboot on its own. OLED displays do not disappoint. Viewing angle is the biggest benefit in my wide-ish living space. Picture clarity is amazing with my AppleTV content. Built-in speakers are adequate and usable, but my external receiver setup is still much better. Still not a WebOS fan, but I spent a little time with it and was able to remove all the unwanted noise and made it easy to find my frequent selections which is just LiveTV and AppleTV. "AI" tuning the picture to your liking seems little gimmicky, but it does work, you can go nuts with it if you want. Would not have paid original price, but recent fall sales make it very attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned three LG oled TV's and this one is the best. Much better and easy to set up. LG makes the best oled TV's

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great upgrade to a familiar model.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Fantastic upgrade from the c1 model. Still great picture with amazing blacks and now they aren’t as crushed with the added vibrancy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and the deep blacks are outstanding on this TV. Sound is above average on it. I would purchase this TV again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best tv i’ve ever owned. LG C5 77inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a sony brand groupie. And my sony tv gave me the red light of death. After 7 years and that was a sogn for me to chnage it up and im so glad i went with ghe LG. The picture and the sound on this tv is beyong anything ive ever heard and seen i guess im late to the LG party but its better to be late than never. And i paired it with the LG S95AR Soundbar and wooaaahhh.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good purchase! The set-up was easy, and the picture quality is fantastic. Nice little bonus that the tv integrates perfectly with my Bose soundbar. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    C5 upgrade from the C1….aces!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! We have a C1 with just about 10k hours on it. Still looks great, but it’s time to take some of the load off! Anyone considering moving up during the holidays…go for it. This unit is an improvement in every way except that hideous remote which is actually worse than the last version. And that’s saying something. Gaming is plenty bright and smooth. Filmmaker mode is what it is for every television…not as bright as the other modes can be, but that’s the nature of the beast…use Cinema Home instead and that boosts things just enough to stay within the artist intent while brightening the image.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, the true blacks are a game changer for anyone who watches Netflix or sports. 10 out of 10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful television. Love the darkest of black and the variable refresh rates. Makes my playstation 5 pro reallllly show its power

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Amazing picture!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not been disappointed! We had to replace our tv suddenly. Luckily I had been researching screen types and knew I wanted the OLED. The morning before we actually bought it I did more research for best brand and model and this was it. It was on sale which was a huge bonus. I had briefly considered a cheaper option but when you see both side by side there really wasn’t any other choice. The review did say onboard sound wasn’t very good and it was spot on. It was a bit tinny. We ended up adding the Sonos Arc soundbar just because it was out primary tv and thought it was worth the upgrade. We would have been fine without the soundbar but we’re happy we did it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television. Having just sadly had to say goodbye to my beautiful plasma after 15 years, and being worried about this transition to OLED, I am so pleased to see this incredible range of tonality and adjustability. Film can be made to look great and sports has never looked better. This is a great bargain as well considering what it offers. I was close to getting the 77" but that might have been too big and very happy with the 65". I am not using the internal audio, so no review of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG nails it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is definitely brighter than my other TVs. Very sharp and crisp picture. The black shows well. Very easy to see during daylight hours. No glare washing out the picture. Very impressed with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Plenty bright!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED is where it is at! Between the unsurpassed contrast, and beautiful colors, the brightness of these newer OLED's is prefect, even on bright rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steph LG Adore

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design and low profile. Just completed a remodel and it fits perfectly in the space.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    LG OLED C5 wow!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing, upgraded from a UHD and I’m blown away. I can actually see the screen from anywhere in the room, even with the windows shining bright light in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I've had so far. The set up was very easy. The picture quality is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy at Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding TV that I shopped for over months. The LG OLED C5 is the there is with the exception of the very expensive C8 or the high-end Sonys. TheC5 is only slightly more expensive than the C4 so it really is the best value for a 55” or 65” (mine). I shopped Amazon and eBay for months but found the “best buy” at Best Buy with an open box unit that someone returned to swap the 65” for a 77”. My only complaint is that the Geek Squad did not reset the unit and it took a couple of wasted hours of set up before I realized a full reset was necessary to get rid of the former owner’s information.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is beyond my expectations,picture is amazing and very vivid. While not sure the price upgrade was valid but am soo glad we finally decided to go forward.I believe it was a very wise decision! We will enjoy for many years to come. Extremely happy with our purchase. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Oled in bright room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture I have ever had on a tv. If u are on the fence of to qled or oled due to reflection in a brighter room. Don’t be the oled looks great still in a brighter room.

    I would recommend this to a friend