Customer Ratings & Reviews

Excellent picture, besides old westerns, sound is not good but planning on Sonos upgrade

The LG C5 65-inch OLED TV (2025) delivers vibrant colors, perfect blacks, and a brightness boost with the Alpha 9 Gen 8 processor. Ideal for gaming with 144Hz, HDMI 2.1, G-Sync, and FreeSync. WebOS 25 is intuitive; audio needs a soundbar. Priced at $2,699, it’s a top mid-range pick

Positives: 1--We can actually see things in movies that the blacks of our Samsung could now show us. Brighter too. 2--Better picture quality than Samsung. 3--Less glare is a plus. 4---Trying to get rid of TVs with bad backlighting. Last 2 Samsungs had them go out due to this problem. We hope this OLED technology does not do that. Negatives 1--Weak remote control. 2--The remote has a wheel on it that is very touchy. We can predict that the remote wheel will be the first thing to go bad. 3--Wheel curser hard to steady & control. Comes on at inopportune times. 4--The enter function should be separate from the wheel functions. A lot of over-use issues for one button.

I didn’t buy a TV—I adopted a portal into another dimension. The LG 65” C5 OLED evo AI has officially ruined every other screen in my house. My old TV now looks like it’s been smeared with Vaseline compared to this one. The picture quality is jaw-dropping. Blacks are so deep I thought the screen was off, and the colors are so vibrant I half expect my living room to start charging admission. Watching movies feels like the director is sitting next to me, whispering, “Yes, this is exactly how I wanted you to see it.” The AI upscaling is wizardry. Even older shows look fresh, as if they’ve been hitting the gym and drinking kale smoothies. I rewatched a DVD from the early 2000s and suddenly noticed background details I never knew existed—like that extra who clearly didn’t know the camera was rolling. Gaming? Absolute beast. No lag, no blur—just buttery smooth gameplay that makes me feel more skilled than I actually am (until I still manage to lose). And let’s talk about sound. The built-in audio is shockingly good for a TV this thin. It’s like LG took a soundbar, squished it flat, and said, “Here, this will blow your mind.” The webOS interface is snappy and smart enough to make me wonder if it’s judging my late-night binge choices. And yes, it comes with every streaming app you can think of—plus a few you’ll never admit to using. Bottom line: If you’re on the fence, just know this TV is a dangerous upgrade. You’ll suddenly find yourself canceling plans just to “test the picture quality one more time.” And honestly? Worth it.

First OLED and I wanted one of the best. It did not disappoint. This is my third LG and the menu is not the most intuitive but I've adjusted over time. Magic remote is probably overrated given I've had it on multiple tv sets. I'm awaiting some more software updates but the rest of the tv is great and that is what matter most

After about one month of use, I can say that this is the nicest TV I've ever owned in terms of picture quality and viewing experience. Unboxing and setup were relatively easy. The only negative related to this purchase/product was that I earned several rebate certificates, and the store associates and customer service completely misled me about when they would be available and when they would expire. They told me that they would be available to use after the return window for the TV had closed. When that time came around, the certs had already expired and I lost the chance to apply over $100 to a future purchase.

My 65" CX is just about hitting the 5 year mark. Still looks amazing, still love watching movies on it. But I also know it's been in use for nearly 5 years, and if I could have a brand new CX next to it, I'd see a difference in the brightness levels. It's just a fact of life with OLED. But since any dimming has been so incremental over so long, I can't tell. But 5 years is probably about the longest I've EVER had a TV, so it was time. From the reviews I saw that this one had amazing brightness levels and high quality visuals, so it seems a great choice since it was on sale. I don't use the built in stands, since I need mine raised up higher than the Klipsch RP504 center channel in front of it. So this was mounted on the same third party stand I used for the previous several TV's that raise it up. Setup was simple enough, but for me, since I only use this as a monitor (everything is controlled through my AVR and any smart apps I rarely use are done from the Apple TV 4k box) it did not take much to get it in play. I have a lot of things connected to my AVR. Xbox Series X, PS5, higher end PC for a media center experience for all my non disc movies. High end 4k player, even a Nintendo Switch 2 and the aforementioned Apple 4K box. All of them look amazing here. Now, one reason I likely never noticed the dimming my CX OLED had to have been goign through is that I have blackout shades everywhere since I also use this room for an Epson UST laser projector. So I generally have it pretty dark, even in the middle of the day. And that fact meant that I ultimately had to dial DOWN the brightness on this new C5 OLED to about 80%. And it's still shocking compared to what the CX did. All the files I have in 1080 and 2160 look great on here, and streaming things look great, but once I pop in a 4k disc, it's just awe inspiring... The picture clarity, the lack of the normal local dimming effects on a non OLED on a dark picture... You can't explain or describe the difference between a non OLED and something like this, even to someone like me who had an OLED now for 5 yeras, and has OLED screens for all computers and even the laptops. This one is just that impressive compared to what I was used to. I do a LOT of gaming, and never had any burn in issues with the CX over 5 years, so I don't expect this one should be any less resiliant. Absolutely the best TV I've ever had.

I’ve owned several LG TVs over the years, and they’ve always impressed me. But the C5 OLED takes things to another level. The picture quality is simply stunning, with perfect blacks, colors, and sharp details. HDR content really pops, and even in bright rooms it holds up well. Gaming on this TV is also fantastic. The interface is quick and intuitive. Sound is surprisingly good for a slim TV, though I still suggest pairing it with a soundbar. Easily the best TV I’ve ever owned.

I've been wanting an OLED TV for quite some time. Thanks to the Labor Day sale I was able to finally sweep this bad boy up. Dolby Vision on an OLED TV like this is absolutely epic! The colors are so vibrant and the picture is perfectly bright. This TV works perfectly as an ARC setup with my 7.2 home theatre receiver. The screen itself is so thin it's mind blowing how far LG has come with these TVs. 4k BluRays looking absolutely amazing and it's like being at an AMC Dolby Cinema theatre. I highly recommend this product! <3

I recently upgraded to the LG C5 65″ OLED, and overall I’m very impressed. The picture quality is outstanding — the perfect blacks and infinite contrast that OLEDs are known for really shine through, making darker scenes feel immersive rather than washed out. RTINGS measured “very good HDR brightness” and said small and medium highlights “pop out” nicely.

Great tv very bright ! Oled is superior ,clear black blacks and super deep contrast. U defiantly want to buy this tv ! Great for gaming at 144hz.

Picture quality is wonderful, sleek design perfect brightness in both dim and bright environments.

I previously owned an LG UHD 65" TV purchased in 2019 and decided to upgrade to this OLED during the Labor Day promotion. So glad I did. The picture is a night and day difference from my previous LG (which I loved). The 4K is gorgeous, the colors pop and the black is black and I utilized the new adjustments using the AI feature to get the exact picture that fits in my room/lighting. Amazing. I highly recommend this TV and the price I got it at $1450 was worth every penny.

Great picture only OLED can deliver! Moved from a 55" OLD from eight years ago to a 65". The contrast delivered by this unit are ideal for those with loss of contrast in their vision. Using unit with FO and unit speaker output that delivers great sound. The first unit delivered failed to say powered for over 1 minute. Best Buy replaced the unit and waited for me to check the unit out. Great follow-up by Best Buy!

This tv was the Best Buy ever. The pictures are beautiful and even without a soundbar, the sound is exceptional. It was easy to put the stand together. It’s pretty thin which I like. It was the first TV I looked at when I walked into to store. Although, I looked around at other, I kept coming back to this one because of the quality of the picture.

I recently bought the LG OLED C5 from Best Buy, and I can confidently say this is one of the best purchases I’ve ever made. The picture quality is absolutely stunning — deep blacks, vibrant colors, and razor-sharp detail that makes every movie and game feel lifelike. The motion is buttery smooth, and paired with my PS5 pro, it’s an unbeatable experience. The C5’s brightness and contrast are next-level, and the OLED technology really shows off in dark scenes — it feels like watching a high-end theater screen right in my living room. The sound quality is surprisingly good for built-in speakers, and the sleek, modern design makes it look premium from every angle. Huge shoutout to the Best Buy team as well — they were super helpful, answered all my questions, and made sure I got the best setup and warranty. The delivery and installation were fast and smooth too. If you’re on the fence about upgrading — do it. The LG OLED C5 isn’t just a TV; it’s an experience.

The tv looks very sharp when you watch movies. It looks very vibrant and smooth. Best tv I’ve had. Movies that i’ve watched before look even better now. I highly recommend this product. The tv is also slim and looks great in the living room. It’s not bulky whatsoever.

This 65” LG TV is perfect for the space we have for it. Picture is excellent. We are learning the remote. We worked with Treasa in the store to select the TV. She made good recommendations on the wall mount hardware and getting a new surge protector - which was needed since our old one was over 7 years old and the indicator for protected wasn’t working anymore. She also helped us get a sound bar and set up the installation. We had to wait a week for installation but it was worth it. Shane and his partner (sorry, don’t have his name), delivered all the hardware. Centered and mounted the TV on the wall, turned on the TV and ran an OS upgrade for it, then did a quick training session on using the remote to connect to cable, DVD player and streaming. Done in an hour. Worth every penny of the set up fee. Thank you all!

Super great picture quality. Bright enough in my bright living room. Sound is also pretty decent straight from the TV.

The brightness is unmatched as well as the general build quality of this tv. It feels premium without breaking the bank. This is my first oled and I am more than satisfied with the outcome. I have not had second thoughts about returns or exchanges.