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Customer Ratings & Reviews

Your price for this item is $1,396.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 657 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the amazing picture quality and great OLED quality for the price of the 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). The TV has perfect brightness in both dim and bright environments and is easy to use. The TV also has great black levels and refresh rates, and a very thin design that fits nicely on the wall. However, some customers feel the magic remote is overrated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 657 reviews
  • Rated 5 out of 5 stars

    Always a great buying experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. The floor representative was professional and knowledgeable. Easy install and setup!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Green tint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has noticeable green tint in white and gray areas. I reaearched this and apparently its a known issue on all LG OLED panels for the past few years. The extend of the tint varies on each TV, but its there. Once you see it, you look for it all the time. I wish LG would fix this. Aside from that, this TV has amazing motion handling which OLEDs struggle with. Motion is miles better than Samsung which is unwatchable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with excellent features anf quality, handsdown

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED Is the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever owned! I would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in the store and the home installation staff was extremely knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Experiences, Appreciated the support from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . The only negative thing is the remote will have to get used to no numbers on remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy--Always Our Choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help from Best Buy employees who assisted us in our selections of a new Tv and sound bar. They also arranged for our delivery and installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lgoled65c5pua review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better picture than previous "top shelf" 1080p tv. Remote would be much better if it had voice command.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the price! The sound can be a little better but this can be said of any TV.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. There’s no mute button on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great overall experience. No issues at all during my recent visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED evo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE bought a 65" tv and are very happy with it especially since we also bought a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No buyers remorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectation met or exceed. Interface is easy to use and navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the picture. Ai is awesome and set up wasvery easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is perfect for watching movies and tv shows - no lag! Great TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 65" Class C5 Series OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible viewing experience! Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65" OLED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen and easy to work/set-up. Glad it was in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT COLORS ON SCREAN.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST TV I PURCHASE SOFAR.LOVE SCREAN COLORS LOT OF OPTIONS .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service from LG.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a LG 65" C5 from Best Buy in June. I declined the supplimental insurance offered by Best Buy. Why would we need it on a brand new TV, right. Well within 3 months the TV had a black vertical line on the screen. Then the TV would just go to a black screen. We cant even watcha show for 30 minutes without it shutting off on us. We knew it was out of BB 30 day policy, so we called the manufacturer. They sent a tech out within a couple days. He said its a fairly common issue, but was going to have to order in parts because they do not have in stock. They dont have parts in stck for a common repair? Well, we are on week 3 still with no parts. The tech said he would submit a Return authorization, but now LG customer service is claiming a 30 day period to fix and if we want a RA it will take an additional 15-17 days. I am seriously through the roof. We bought in time for the football season. Guess what were not watching. Shame on me for not buying the warranty, but ill never buy another LG product again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Tim. Thank you for sharing your experience with the LG TV (OLED65C5PUA) model. We understand how important it is for your TV to deliver uninterrupted performance, especially during football season.

      If your screen is showing a black vertical line and shutting off intermittently, one helpful step is to disconnect all external devices, then perform a Picture Test by going to Settings > All Settings > Support > OLED Care > Device Self Care > Picture Test. This can help determine if the issue is panel-related or caused by a connected device. Also, ensure your TV’s firmware is up to date by checking Settings > All Settings > Support > Software Update. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463. If you’d like help confirming the repair timeline or exploring service alternatives, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help in any way we can. ^Juvy LG