Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED65C5PUA
- SKU:
- 10313584
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers enjoy the amazing picture quality and great OLED quality for the price of the 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). The TV has perfect brightness in both dim and bright environments and is easy to use. The TV also has great black levels and refresh rates, and a very thin design that fits nicely on the wall. However, some customers feel the magic remote is overrated.
This summary was generated by AI based on customer reviews.
lgoled65c5pua review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better picture than previous "top shelf" 1080p tv. Remote would be much better if it had voice command.
I would recommend this to a friendGreat TV for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price! The sound can be a little better but this can be said of any TV.
I would recommend this to a friend- Pros mentioned:Oled quality
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. There’s no mute button on the remote.
I would recommend this to a friend Great customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great overall experience. No issues at all during my recent visit.
I would recommend this to a friendLG OLED evo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE bought a 65" tv and are very happy with it especially since we also bought a sound bar.
I would recommend this to a friendNo buyers remorse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expectation met or exceed. Interface is easy to use and navigate.
I would recommend this to a friendLg tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the picture. Ai is awesome and set up wasvery easy
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is perfect for watching movies and tv shows - no lag! Great TV
I would recommend this to a friendLG - 65" Class C5 Series OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible viewing experience! Would highly recommend!
I would recommend this to a friendLG 65" OLED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent screen and easy to work/set-up. Glad it was in stock.
I would recommend this to a friendGREAT COLORS ON SCREAN.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEST TV I PURCHASE SOFAR.LOVE SCREAN COLORS LOT OF OPTIONS .
I would recommend this to a friendHorrible customer service from LG.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a LG 65" C5 from Best Buy in June. I declined the supplimental insurance offered by Best Buy. Why would we need it on a brand new TV, right. Well within 3 months the TV had a black vertical line on the screen. Then the TV would just go to a black screen. We cant even watcha show for 30 minutes without it shutting off on us. We knew it was out of BB 30 day policy, so we called the manufacturer. They sent a tech out within a couple days. He said its a fairly common issue, but was going to have to order in parts because they do not have in stock. They dont have parts in stck for a common repair? Well, we are on week 3 still with no parts. The tech said he would submit a Return authorization, but now LG customer service is claiming a 30 day period to fix and if we want a RA it will take an additional 15-17 days. I am seriously through the roof. We bought in time for the football season. Guess what were not watching. Shame on me for not buying the warranty, but ill never buy another LG product again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tim. Thank you for sharing your experience with the LG TV (OLED65C5PUA) model. We understand how important it is for your TV to deliver uninterrupted performance, especially during football season.
If your screen is showing a black vertical line and shutting off intermittently, one helpful step is to disconnect all external devices, then perform a Picture Test by going to Settings > All Settings > Support > OLED Care > Device Self Care > Picture Test. This can help determine if the issue is panel-related or caused by a connected device. Also, ensure your TV’s firmware is up to date by checking Settings > All Settings > Support > Software Update. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463. If you’d like help confirming the repair timeline or exploring service alternatives, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help in any way we can. ^Juvy
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, they made my purchase easy.
I would recommend this to a friendNew LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team at the store in N. Haven was knowledgeable and Very Helpful
I would recommend this to a friendLg 55” c5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, easy to install, a little difficult to use the remote
I would recommend this to a friendLG tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV with amazing graphics. Excellent for gaming
I would recommend this to a friendNew TV and sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our salesman was very knowledgeable and helpful in assisting me in buying a TV and sound bar.
I would recommend this to a friendSo clear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second oled screen purchased within two years same brand, LG and love it
I would recommend this to a friendNew product was defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good tv. However, one was delivered that was defective. The store replaced it with a new one but this caused me much trouble having to complete installation setup and programming twice.
No, I would not recommend this to a friendFrustrating OS!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Partially defective. Firmware is giving me headaches since new trying to get it working. The physical components seem to work except for failing to retain settings or ignoring some settings. Unable to use the TV or Network functions so instead using an old (but working) independent tuner with decent results. Maybe I will try to update the OS to a newer version when it comes out in hopes it corrects the problems. I have attempted to do a complete system reset and firmware reload several times but the problems persist. This LG is basically being used as a computer monitor now. No TV or web functions. It IS great in that monitor role.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Estonia. We understand your inquiry regarding the LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV. We appreciate you sharing your experience and the steps you've already taken, including the system reset and firmware reload. We understand that the TV is currently not meeting your expectations regarding the webOS and network functions.
A simple step that can sometimes resolve issues with retained settings is to perform a power cycle.
Basic Troubleshooting Step:
Unplug the TV from the wall outlet for at least 60 seconds.
While the TV is unplugged, press and hold the power button on the TV itself for 30 seconds (this helps drain any residual power).
Plug the TV back in and turn it on to see if your settings are retained.
https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
If the issue persists, we want to look into this further, especially since you are still experiencing trouble after a factory reset and firmware reload. For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience as we work to get this fully resolved for you. —Renzo