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Customer Ratings & Reviews

$1,396.99
Save $1,303
Comp. Value: $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 1044 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,044 reviews
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs great with PlayStation 5 Pro, easy connection with a sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colleen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv also felt like it was a good price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture when source is Dolby Vision great contrast and deep blacks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, but no manual ,had trouble finding how to get to HDMI 1. so I can actually see the picture, still trying to figure it out. The Geek Squad in the store didn't help. the salesman was more help full but still having trouble figuring out the 100 things that this TV can do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG OLED 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every now and then the picture breaks up. Other than that, we love the TV. Salesperson was very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful and knowledgeable about LG products helped me from start to finish explaining everything very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great buying experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. The floor representative was professional and knowledgeable. Easy install and setup!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 1 out of 5 stars

    Half star

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had two of these TVs and they have great picture if the streaming actually works. I have to unplug my TV at least 4 times a week to resolve streaming issues this TV says it has when no other device has issues. 4 other TVs in the house, along with multiple streaming devices using internet bandwidth, and the most expensive TV is the least reliable and most inconvenient to maintain (especially mounted as a frame on the wall). Do better LG.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Tom. Thank you for taking the time to share what’s been happening with your LG TV (OLED65C5PUA) model. We understand the importance of having a TV that streams reliably.

      When streaming apps report issues while other devices work normally, one helpful step is to reset the Home Dashboard network connection by going to Settings → Network → Wi‑Fi (or Wired) → Advanced Settings → Edit and re‑entering your network details. This refreshes the TV’s connection without needing to unplug it. It can also help to clear the app cache by selecting the streaming app, pressing and holding the OK button, and choosing the option to restart the app fully. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711 and https://www.lg.com/us/support/product/lg-OLED65C5PUA. We’d be glad to take a closer look at your experience and review your unit in more detail. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy LG

  • Rated 5 out of 5 stars

    Lg 65

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I could get a 65 inch with a Center stand that had a low profile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this. Tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would buy this tv again. We have already recommended this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 65inLG 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had other LG TV's this is same quality and satisfaction so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for high resolution OLED. Very thin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! The clarity and visuals are absolute stunning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Beautiful display, high end construction, and seamless software!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was spot on we are truly enjoying our new TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy--Always Our Choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help from Best Buy employees who assisted us in our selections of a new Tv and sound bar. They also arranged for our delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in the store and the home installation staff was extremely knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Green tint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has noticeable green tint in white and gray areas. I reaearched this and apparently its a known issue on all LG OLED panels for the past few years. The extend of the tint varies on each TV, but its there. Once you see it, you look for it all the time. I wish LG would fix this. Aside from that, this TV has amazing motion handling which OLEDs struggle with. Motion is miles better than Samsung which is unwatchable.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, BrandonD. Thank you for sharing your experience with us. We understand your inquiry regarding the green tint observed in white and gray areas on your LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (OLED65C5PUA). Your feedback is important, and we are glad to hear you are enjoying the industry-leading motion handling of our OLED panels. To help improve the color balance, we recommend performing a "Pixel Cleaning" cycle found in the OLED Care settings and adjusting the "White Balance" settings to your preference to help neutralize any perceived tint.
      https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. There’s no mute button on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Experiences, Appreciated the support from Best Buy.

    I would recommend this to a friend