Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED65C5PUA
- SKU:
- 10313584
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.
This summary was generated by AI based on customer reviews.
Buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality picture and sound for the $2000.00 TV
I would recommend this to a friendPicture perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great on my bedroom wall. This is a great product and yes, I would recommend it.
I would recommend this to a friendYes DOLBY VISION
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea why there are reviews saying the TV does not come with Dolby Vision, when it is NOT true, in series 5 DTS was removed it is real but "NOT DOLBY VISION".
I would recommend this to a friendCancelled order
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, we ended up cancelling the order. Miscommunication with salesperson. My 90 yr old mother in law and wife were under the impression delivery charges included TV set up. Not true so we cancelled order.
I would recommend this to a friendUnfortunately had dts and dolby vision removed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No dts anymore, and no dolby vision on chip anymore means this tv is completely worthless. Dolby is a joke when it comes to consumers. They are always trying to squeeze their customers for every last penny they have it seems like.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your thoughts on the LG TV (OLED65C5PUA) model. We understand your concern about the expected features like DTS audio support or Dolby Vision compatibility don't align with current content or device needs. Our goal is to create high-quality products that really meet our customers' needs and expectations. This model does offer amazing picture quality thanks to its α9 Intelligent Processor and OLED panel, but we understand that keeping up with evolving formats is important for many users.
Just to clarify, this model does support Dolby Vision! However, some external devices or streaming content might need specific HDMI settings or firmware updates to work perfectly. You can check by going to Settings > Picture > HDMI ULTRA HD Deep Color and making sure it’s turned on for the HDMI ports you’re using. As for DTS, while recent LG models don’t have native DTS audio decoding anymore, you can still enjoy DTS playback by using a compatible AV receiver or soundbar.
We’d love to help you set everything up and get the most out of your TV! Feel free to send us a private message on social media @LGUSSupport so we can assist you further. Take care! ^ Juvy
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is essentially useless now, with no DTS support and no longer having Dolby Vision on the chip. Dolby seems to prioritize squeezing every last cent from consumers rather than delivering consistent value.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Andy. Thank you for sharing your experience with us. We understand your inquiry regarding audio and video format support on the OLED65C5PUA. The C5 Series supports a wide range of premium features, including Dolby Vision and Dolby Atmos, though it's important to ensure your connected devices and content sources are also compatible and properly configured. If you're experiencing playback limitations, we recommend checking the TV’s audio output settings under Settings > Sound > Advanced Settings to ensure the proper formats are enabled, and confirming that HDMI-connected devices are using cables rated for high-speed or HDMI 2.1. We'd be happy to look into your setup in more detail—please send us a private message on social media @LGUSSupport so we can assist you directly. —Renzo
https://www.bestbuy.com/site/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/6621824.p?skuId=6621824