Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,299.99
Save $1,400
The comparable value is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 1324 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,324 reviews
  • Rated 5 out of 5 stars

    Terrific Performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great optics Elegant design Simply a terrific choice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV speakers output

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great but the sound has to be elevated very high.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, JamesB. Thank you for sharing your experience with us. We understand that the sound levels on your LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) didn't meet your expectations. We understand your inquiry regarding the speaker output. One step you can try is ensuring the "Auto Volume" feature is enabled in the Sound settings to help balance the output.
      https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Dinah's gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 65" LG TV is wonderful -- love watching sports and other programs on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is great. Goes well with our new surround sound couch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG OLED has crisp and beautiful picture. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Green tint

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has noticeable green tint in white and gray areas. I reaearched this and apparently its a known issue on all LG OLED panels for the past few years. The extend of the tint varies on each TV, but its there. Once you see it, you look for it all the time. I wish LG would fix this. Aside from that, this TV has amazing motion handling which OLEDs struggle with. Motion is miles better than Samsung which is unwatchable.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, BrandonD. Thank you for sharing your experience with us. We understand your inquiry regarding the green tint observed in white and gray areas on your LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (OLED65C5PUA). Your feedback is important, and we are glad to hear you are enjoying the industry-leading motion handling of our OLED panels. To help improve the color balance, we recommend performing a "Pixel Cleaning" cycle found in the OLED Care settings and adjusting the "White Balance" settings to your preference to help neutralize any perceived tint.
      https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 4 out of 5 stars

    TV review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, but no manual ,had trouble finding how to get to HDMI 1. so I can actually see the picture, still trying to figure it out. The Geek Squad in the store didn't help. the salesman was more help full but still having trouble figuring out the 100 things that this TV can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful and knowledgeable about LG products helped me from start to finish explaining everything very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new TV it is so clear and fits perfectly in our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great buying experience!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. The floor representative was professional and knowledgeable. Easy install and setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jimmy QLed tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv and good people to deal with’ Best Buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture when source is Dolby Vision great contrast and deep blacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Very crisp and clear. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs great with PlayStation 5 Pro, easy connection with a sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks gooddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Nice TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. There’s no mute button on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colleen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv also felt like it was a good price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 65

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I could get a 65 inch with a Center stand that had a low profile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 65inLG 2025

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had other LG TV's this is same quality and satisfaction so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Beautiful display, high end construction, and seamless software!

    I would recommend this to a friend