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Customer Ratings & Reviews

Your price for this item is $1,396.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 945 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 945 reviews
  • Rated 5 out of 5 stars

    LG OLED 4K 65" C5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is absolutely breathtaking couldn't be more happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the quality and look of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and sound!! Amazing TV if you are a gamer!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, amazing picture quality, and works well with other electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J Herrera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new LG OLED TV Great picture and great sound its like a computer with a mouse Very very nice TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It’s like being at a movie theater. Great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick TV!! The little curser crazy lol Best TV ever..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    65” LG C5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very light making it easy to wall mount. It’s easy to set up and has a nice picture. Sound could be better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Recent TV purchase from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not overall pleased with this TV. The picture quality was ok, but there were on occasions where the picture was pixilated. Also, for a tv over 1800.00 should come with a voice remote. The Geek Squad set up the TV, however, I was not schooled on the features of the tv nor did it come with a user manual. Lastly, in order to exchange the tv for another tv, I will have to pay another 300.00 for set up which I was not told at the time of purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought that buying an OLED tv you would see the difference in picture but you can’t see any kind of difference in the picture quality at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For a picture perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working ok for me right now so i will revie more and i will report more comments lat

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Urgent Wi-Fi Connectivity Issues & Service Delay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with this TV. I experience issues connecting to Wi-Fi on a daily basis. Every day, I spend anywhere from 15 to 30 minutes just trying to connect the TV to the network. My Wi-Fi service is working perfectly and is consistently connected to my laptop and phone without any issues. However, the TV repeatedly displays an “unable to connect to network” message. When I contacted Best Buy, I was informed that the earliest available service appointment is in 10 days. This delay is unacceptable, especially considering that I am a Best Buy Total/PRO member. Unfortunately, my membership status does not seem to make any difference in receiving timely support. I am very dissatisfied with both the product and the service. I need an immediate solution—either an expedited service visit or a replacement with a different brand. Waiting 10 days is not acceptable. Please advise on how this issue will be resolved as soon as possible.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Dina. We appreciate you taking the time to share what’s been happening with your LG TV (OLED65C5PUA) model, and we understand how important it is to have your TV connect smoothly each day. Let’s walk through a helpful step that often resolves Wi‑Fi issues on this model.

      One effective step is to refresh the TV’s network settings by going to Settings > All Settings > Network > Wi‑Fi Connection > Advanced Wi‑Fi Settings, then selecting Edit and toggling Set Automatically off and back on. This forces the TV to re-establish a clean connection with your router. You can also review additional connection tips here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If the issue continues, we’d be glad to take a closer look and explore the best next steps for you. Please send us an email at [email protected] so we can assist further. ^Juvy LG

  • Pros mentioned:
    Oled quality, Picture quality
    Cons mentioned:
    Menu navigation, Remote control

    Rated 5 out of 5 stars

    Got to pay to play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First OLED and I wanted one of the best. It did not disappoint. This is my third LG and the menu is not the most intuitive but I've adjusted over time. Magic remote is probably overrated given I've had it on multiple tv sets. I'm awaiting some more software updates but the rest of the tv is great and that is what matter most

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG C5 OLED is an outstanding television that truly elevates the viewing experience. Its picture quality is phenomenal, with deep blacks, vibrant colors, and excellent contrast that make movies and games look incredibly lifelike. The ultra-thin design adds a modern touch to any room, and the smart features are intuitive and easy to navigate. The sound quality is surprisingly good for a slim TV, and the variety of ports make it versatile for connecting devices. Overall, the LG C5 OLED offers premium performance and style, making it an excellent choice for anyone seeking top-tier home entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the LG 65” OLED, and it has completely transformed my viewing experience! The picture quality is absolutely stunning—deep blacks, vibrant colors, and incredible clarity that makes everything look cinematic. Even regular shows feel like a premium experience. The sound quality is surprisingly good on its own, and the sleek, minimalist design looks beautiful in my living room. The smart features are smooth and easy to navigate, and the remote makes everything feel intuitive. Whether I’m watching movies, gaming, or just streaming shows, this TV delivers every single time. Truly one of the best purchases I’ve made this year. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Brightness, Oled quality

    Rated 5 out of 5 stars

    WOW in with the new and goodbye to an old friend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first 65 inch LG OLED about 12 years ago.. Absolutely have loved every minute of use. Is everything it was hyped to be excellent almost 180 degree viewing angle, , perfect black,real life color. Only issue was some burn in on the lower margin from years of watching Good Morning America. Only noticed with lighter background white or yellow. This year I couldn’t refuse the offer of the 65 inch OLED C5 with over 50% off sticker. WOW! Better and brighter with true skin tones and watching football in 4K on channel 105 DIRECTV absolutely stunning! Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality
    Cons mentioned:
    Menu navigation

    Rated 5 out of 5 stars

    Excellent - Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically a perfect choice for my big screen gaming. It has a fantastic refresh, fantastic picture quality, all of the compatability features and settings options that you expect in a modern display. It even has game mode which I didn't know about when I bought it. Plus the price is great. The only drawback is the menu pointer is finicky and sometimes hard to use accurately. This is my second LG OLED so I'm familiar with the problem - just disappointed they haven't improved it in 3 years since our first one. But the rest of it is so good for the price that doesn't reduce my rating from 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Oled quality, Picture quality

    Rated 5 out of 5 stars

    Out of the Blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new LG OLED TV. From the moment it was turned on the colors were so brilliant and the people look like you are standing next to them, so lifelike. My old LG was loosing its color, everything looked blue, and I was amazed with this TV. Easy to set up. Easy to access apps and I love how Apple TV is built into the TV. One less box on my TV shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Brightness, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG C5 65-inch OLED TV (2025) delivers vibrant colors, perfect blacks, and a brightness boost with the Alpha 9 Gen 8 processor. Ideal for gaming with 144Hz, HDMI 2.1, G-Sync, and FreeSync. WebOS 25 is intuitive; audio needs a soundbar. Priced at $2,699, it’s a top mid-range pick

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    Love at First Sight… in 4K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t buy a TV—I adopted a portal into another dimension. The LG 65” C5 OLED evo AI has officially ruined every other screen in my house. My old TV now looks like it’s been smeared with Vaseline compared to this one. The picture quality is jaw-dropping. Blacks are so deep I thought the screen was off, and the colors are so vibrant I half expect my living room to start charging admission. Watching movies feels like the director is sitting next to me, whispering, “Yes, this is exactly how I wanted you to see it.” The AI upscaling is wizardry. Even older shows look fresh, as if they’ve been hitting the gym and drinking kale smoothies. I rewatched a DVD from the early 2000s and suddenly noticed background details I never knew existed—like that extra who clearly didn’t know the camera was rolling. Gaming? Absolute beast. No lag, no blur—just buttery smooth gameplay that makes me feel more skilled than I actually am (until I still manage to lose). And let’s talk about sound. The built-in audio is shockingly good for a TV this thin. It’s like LG took a soundbar, squished it flat, and said, “Here, this will blow your mind.” The webOS interface is snappy and smart enough to make me wonder if it’s judging my late-night binge choices. And yes, it comes with every streaming app you can think of—plus a few you’ll never admit to using. Bottom line: If you’re on the fence, just know this TV is a dangerous upgrade. You’ll suddenly find yourself canceling plans just to “test the picture quality one more time.” And honestly? Worth it.

    I would recommend this to a friend
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