Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

$1,396.99
Save $1,303
Comp. Value: $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 1160 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,160 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. The 4K picture is stunning. Paired with the LG S90TR soundbar and the combination is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and picture for the price. Didn’t realize how good the picture would be compared to our old TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excelent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very good picture quality and the colors are very vibrant. Exactly as described. The sound is very good. I recommend it if you like to appreciate the details in movies and series.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV is Great; Installation Not so Good!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off - the TV and soundbar (S90TY) are excellent. Very pleased with them both. However, the installation process was not good; thus, the middle rating. I purchased as add-ons the set up for both as well as the “configuration and demo”. The installers were friendly but rushed. They dropped both the TV and sound bar while moving then into my house (no damage that I could see except for a gouge in my stair case) and hurriedly installed the equipment. Installation was generally good but the configuration and demo was a joke. When I asked a few questions, the response was “I’m not really familiar with LG”. They quickly left and only later I realized that they had actually not turned on the soundbar! And, they did not leave any manuals. I tried calling, got shifted around twice and then on hold forever, at which time I hung up. I was able to download the manual online and got my questions answered and the soundbar sorted. So, all good in the end. Love the TV, not so pleased with the service provided.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that your installation and configuration service for your LG 65" Class C5 Series OLED TV and S90TY Soundbar didn't meet your expectations. We understand your inquiry regarding the third-party installation process and the difficulty you faced with the demo and manual. It is great to hear that the TV and soundbar are performing excellently and that you were able to resolve the setup using the online resources.
      https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG C5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Picture is superb colors pop. Use external speakers if you can. If money is a minor factor don't hesitate on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and brightness. Great quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    LG 2x Owner

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second OLED 65 inch TV from LG that I've owned. This by far blows the other one away. Picture is vivid and colorful and near lifelike. I am extremely happy with this purchase. Plus I got it on sale which even makes it a better deal.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Black Friday

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I can say enough good things about this tv it’s a huge step up for me. Black levels are insane I didn’t know TVs could do contrast like this. Visually everything is immaculate highly recommend if you get it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Lg oled

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv definitely makes watching your movies and sports a lot more interesting

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Extremely happy experience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new TV. Great picture and sound. Installation from Best Buy was wonderful. Geek Squad was on time, professional and extremely knowledgeable. The entire process was simple and stress free.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value, great tv and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value and best tv for the money. Picture and sound quality are excellent. Read and watch all the reviews before purchasing, majority were positive, the most common complaint was the interface compared to a Samsung. Without a doubt, lg wins in both tv interface, picture quality and sound. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG C5 OLED

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV . Amazing Picture . Amazing gaming and amazing brightness

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 65”

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Great installation by Geek squad. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Really Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is incredible. The picture and brightness far exceed our previous 1080p LG. My only complaint is the TV's insistence on trying to play it's "live tv" service and pushing other LG services. Much of the content can be disabled on the smart tv home screen, however.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and excellent sound. Interface takes a little time to learn, but is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Great tv and great value for the price -- nice UI

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever owned. Once you buy a OLED panel you will not want to ever go back. The onboard UI is also the best I have used on any tv up to this point. In the past, I HAD to have a secondary UI platform such as firestick to not drive myself crazy. This one is smooth and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv great picture quality! The AI feature helps the tv adjust to your liking for picture quality so there’s no need to be constantly messing with the remote to adjust!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, and Randall at our local store really knew his stuff and was able to sell us on a better tv at the same price as the samsung we were considering.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and color, super slim and very lightweight. Great TV for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A1 TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture, easy to operate and use, with AI

    I would recommend this to a friend
Sponsored