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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

$1,396.99
Save $1,303
Comp. Value: $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 1160 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,160 reviews
  • Rated 5 out of 5 stars

    Best buy quite literally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, color and sound. Blacks are incredible and contrast really brings out the best colors. UI is fantastic with the best feature being the mouse function. Lot of AI features to automate controls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it came with more inf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th e OLED picture quality is truly spectacular and in a different league than my old LCD set. I am not a fan of the rather sparse and unintuitive remote. The most disappointing thing is lack of a comprehensive owner's manual to understand all the features and their use. Don't see any online material of much help. That's why the 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Lg tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture was great but just couldn't use our direct tv for this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv even for Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is awesome and even supports gaming which is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what to say. This is the best TV I've ever purchased. Great sound and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lg c5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always bought lg products, this one by far is the best lg tv I’ve ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely will buy this TV again. The C5 is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, not so great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, needs at least a soundbar to have a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this tv. Great picture and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Easy to set up and another great product by LG.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 3 out of 5 stars

    Customer service is horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a LG 65 in. Top of the line TV from Best Buy in Erie PA. We were scheduled to have delivery 3 days from our purchase. The delivery date came and there was no contact from any one. After several phone calls for over an hour each time we were Abe to schedule a date. 3 weeks from The original date. The sku s are wrong. We kept getting notifications that they were canceling on our because we didn’t pick it up. As a customer, there is no direct line to the store you purchased items from. Your call goes directly to someone in Panama. Awful experience!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MaryS. We understand your inquiry regarding the delivery and scheduling experience for your LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV. We want to ensure your transition to your new TV is smooth, and we would like to look into this for you.
      https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Lifelike picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little time setting up the display to remove the pasty look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Compared to our old TV this is like sitting in a 3-d movie theater. I highly recommend the OLED TV and Best Buy. Their crew was fantastic on installing it on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deals awesome job on your project I hope to see your project soon

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG-65" Class C5 Serious OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Great quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Great television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television! Replacing an older plasma TV and there is no comparison. Purchased on sale for same price as a C4. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv, highly recommend especially for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great deal. Best Buy Team was very helpful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv, quality is amazing. everything about it was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, perfect for gaming, easy to use interface.

    I would recommend this to a friend
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