Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,160 reviews
Rated 5 out of 5 stars
Great TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new TV. Great picture clear and the colors really pop.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv is great but Best Buy makes my consumer experience difficult once again. things can never be smooth with Best Buy. Being a long term customer I bought an iPhone 17 pro a few months ago and had to go to the store about 5 times in one week before my phone worked(whole different issue.) Now I bought a 1300 tv, that I’ve wanted forever, I got the excellent open box to make sure I got everything that’s supposed to be with it. Instead DIDNT HAVE THE SCREWS FOR THE STAND AND HAD A TOSHIBA TV REMOTE. BE BETTER GUYS. Since the remote uses infrared I had to go buy another remote, and find some screws to make the stand work. Shouldn’t have to after spending 1300 dollars. Lg c5 rocks tho.
Hi, Tyler. Thank you for reaching out, and we understand the importance of having your LG TV (OLED65C5PUA) model arrive with everything you expected. A universal or infrared remote can manage basic power and volume, but the LG Magic Remote is crucial for the "point-and-click" cursor, voice commands, and calibration via its built-in microphone. Without it, you might not fully experience webOS 25. The C5 is a thin, sophisticated panel. If the screws you found aren't an exact fit, there is a risk of the TV leaning or becoming unstable over time. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 for potential solutions. We’d like to assist further. Please send us an email at [email protected] so we can take a closer look and support you more closely. ^Juvy
Rated 5 out of 5 stars
excellent purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture. Very crisp and clear. Easy to set up.
Hi there, JamesB. Thank you for sharing your experience with us. We understand that the sound levels on your LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) didn't meet your expectations. We understand your inquiry regarding the speaker output. One step you can try is ensuring the "Auto Volume" feature is enabled in the Sound settings to help balance the output. https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6 For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. We appreciate your patience. —Renzo
Rated 4 out of 5 stars
TV review
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture is great, but no manual ,had trouble finding how to get to HDMI 1. so I can actually see the picture, still trying to figure it out. The Geek Squad in the store didn't help. the salesman was more help full but still having trouble figuring out the 100 things that this TV can do.