Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED65C5PUA
- SKU:
- 10316771
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.
This summary was generated by AI based on customer reviews.
Colleen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this tv also felt like it was a good price!!
I would recommend this to a friend- Pros mentioned:Oled quality
Half star
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had two of these TVs and they have great picture if the streaming actually works. I have to unplug my TV at least 4 times a week to resolve streaming issues this TV says it has when no other device has issues. 4 other TVs in the house, along with multiple streaming devices using internet bandwidth, and the most expensive TV is the least reliable and most inconvenient to maintain (especially mounted as a frame on the wall). Do better LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tom. Thank you for taking the time to share what’s been happening with your LG TV (OLED65C5PUA) model. We understand the importance of having a TV that streams reliably.
When streaming apps report issues while other devices work normally, one helpful step is to reset the Home Dashboard network connection by going to Settings → Network → Wi‑Fi (or Wired) → Advanced Settings → Edit and re‑entering your network details. This refreshes the TV’s connection without needing to unplug it. It can also help to clear the app cache by selecting the streaming app, pressing and holding the OK button, and choosing the option to restart the app fully. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711 and https://www.lg.com/us/support/product/lg-OLED65C5PUA. We’d be glad to take a closer look at your experience and review your unit in more detail. Please send us an email at [email protected] so we can assist you directly. ^Juvy
LG tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was very helpful and knowledgeable about LG products helped me from start to finish explaining everything very well
I would recommend this to a friendColor Limited
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at other brands but went with the LG. Compared to the Samsung model the color isn’t as prominent.
I would recommend this to a friendAlways a great buying experience!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. The floor representative was professional and knowledgeable. Easy install and setup!
I would recommend this to a friendBest Buy--Always Our Choice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent help from Best Buy employees who assisted us in our selections of a new Tv and sound bar. They also arranged for our delivery and installation.
I would recommend this to a friendLg 65
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really glad I could get a 65 inch with a Center stand that had a low profile
I would recommend this to a friendLove this. Tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We would buy this tv again. We have already recommended this to a friend.
I would recommend this to a friendNew 65inLG 2025
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had other LG TV's this is same quality and satisfaction so far so good
I would recommend this to a friendLG OLED 65"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every now and then the picture breaks up. Other than that, we love the TV. Salesperson was very helpful and knowledgeable
I would recommend this to a friendA perfect TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. Beautiful display, high end construction, and seamless software!
I would recommend this to a friendBest tv!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! The clarity and visuals are absolute stunning!
I would recommend this to a friendGreat service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service in the store and the home installation staff was extremely knowledgeable and courteous.
I would recommend this to a friendGreat price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for high resolution OLED. Very thin.
I would recommend this to a friendBravo Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was spot on we are truly enjoying our new TV and sound bar
I would recommend this to a friend- Pros mentioned:Oled quality
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. There’s no mute button on the remote.
I would recommend this to a friend Green tint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has noticeable green tint in white and gray areas. I reaearched this and apparently its a known issue on all LG OLED panels for the past few years. The extend of the tint varies on each TV, but its there. Once you see it, you look for it all the time. I wish LG would fix this. Aside from that, this TV has amazing motion handling which OLEDs struggle with. Motion is miles better than Samsung which is unwatchable.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, BrandonD. Thank you for sharing your experience with us. We understand your inquiry regarding the green tint observed in white and gray areas on your LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (OLED65C5PUA). Your feedback is important, and we are glad to hear you are enjoying the industry-leading motion handling of our OLED panels. To help improve the color balance, we recommend performing a "Pixel Cleaning" cycle found in the OLED Care settings and adjusting the "White Balance" settings to your preference to help neutralize any perceived tint.
https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Great TV for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price! The sound can be a little better but this can be said of any TV.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Experiences, Appreciated the support from Best Buy.
I would recommend this to a friend- Pros mentioned:Picture quality
Buyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my new t.v. was a manufacture defect (hardware issues). very upsetting. very bad customer service inside best buy. returned it. I exchanged it for the same t.v. and it was good. When one sales their organs for an expensive product, one has a right to complain. I was never compensated for my trouble. I now have a 5 star t.v. as it should be. I am happy now. For consumers looking for t.v.'s ... give samsung a try. or not. or go to a different best buy other than Salem, oregon.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand the importance of having your LG TV (OLED65C5PUA) model perform the way you expect, especially after investing in a premium product. It’s great to hear that your exchange resulted in a unit that’s now delivering the performance you were looking for.
For future reference, if you ever notice anything unusual with your new TV, one helpful step is to run a Picture Test through the TV’s settings. This can quickly identify whether any display issues are coming from the panel or from connected devices. For additional guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-perform-a-picture-test--20153275651659. We’d be glad to take a closer look into your experience. Please send us an email at [email protected] so we can assist you directly. ^Juvy
