Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED65C5PUA
- SKU:
- 10316771
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
LG 65” class 5 tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very clear and crisp. Love the brilliant colors! Couldn’t be happier.
I would recommend this to a friend - Pros mentioned:Picture quality
LG OLED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV! Perfect picture, good sound. Great service at the store.
I would recommend this to a friend LG 65" TV Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful television. Used broadcast TV, Directv, wireless Hdmi and Airplay from my laptop and all play extremely well on this unit. Would highly recommend.
I would recommend this to a friendMy LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some difficulty settings up. Use of remote is difficult.
I would recommend this to a friendRight product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is great and the store has excellent customer service.
I would recommend this to a friendBeautiful screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen, awesome gaming features. Only annoying thing is it not defaulting to last used input. (Could be a feature I haven’t found yet.)
I would recommend this to a friendNew to Sun City
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new, LG TV. Easy to set up and it’s working perfectly!
I would recommend this to a friendIf you buy an OLED, you're buying an LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG is the only manufacture of OLED panels so they are the best! I like LGs user interface better than Samsung and especially Sony
I would recommend this to a friend- Pros mentioned:Picture quality
Very Satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Like the control system after getting used to it.
I would recommend this to a friend - Pros mentioned:Picture quality
My Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, besides old westerns, sound is not good but planning on Sonos upgrade
I would recommend this to a friend Great for movies and gaming.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this TV. Only issue is bright room light reflects off the screen but in more dimly lit settings this tv is amazing for gaming.
I would recommend this to a friendLG OLED 4K 65" C5
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is absolutely breathtaking couldn't be more happy
I would recommend this to a friendSuper Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased with the quality and look of this TV.
I would recommend this to a friendMy Recent TV purchase from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not overall pleased with this TV. The picture quality was ok, but there were on occasions where the picture was pixilated. Also, for a tv over 1800.00 should come with a voice remote. The Geek Squad set up the TV, however, I was not schooled on the features of the tv nor did it come with a user manual. Lastly, in order to exchange the tv for another tv, I will have to pay another 300.00 for set up which I was not told at the time of purchase.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, ConstanceD. Thank you for sharing your experience with us. We understand your inquiry regarding the picture quality and features of your LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV. Your feedback regarding the setup experience and remote is important, and we would like to ensure you have the support you need.
https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really thought that buying an OLED tv you would see the difference in picture but you can’t see any kind of difference in the picture quality at all
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, KyleY. Thank you for sharing your experience with us. We understand your inquiry regarding the picture quality on your LG 65" Class C5 Series OLED evo TV. We understand that the display didn't meet your expectations compared to other models. To enhance your experience, we recommend checking your picture settings and selecting the "Vivid" or "Filmmaker Mode" depending on your environment to see the full range of the OLED technology.
https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to help. —Renzo
For a picture perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is working ok for me right now so i will revie more and i will report more comments lat
I would recommend this to a friendUrgent Wi-Fi Connectivity Issues & Service Delay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed with this TV. I experience issues connecting to Wi-Fi on a daily basis. Every day, I spend anywhere from 15 to 30 minutes just trying to connect the TV to the network. My Wi-Fi service is working perfectly and is consistently connected to my laptop and phone without any issues. However, the TV repeatedly displays an “unable to connect to network” message. When I contacted Best Buy, I was informed that the earliest available service appointment is in 10 days. This delay is unacceptable, especially considering that I am a Best Buy Total/PRO member. Unfortunately, my membership status does not seem to make any difference in receiving timely support. I am very dissatisfied with both the product and the service. I need an immediate solution—either an expedited service visit or a replacement with a different brand. Waiting 10 days is not acceptable. Please advise on how this issue will be resolved as soon as possible.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dina. We appreciate you taking the time to share what’s been happening with your LG TV (OLED65C5PUA) model, and we understand how important it is to have your TV connect smoothly each day. Let’s walk through a helpful step that often resolves Wi‑Fi issues on this model.
One effective step is to refresh the TV’s network settings by going to Settings > All Settings > Network > Wi‑Fi Connection > Advanced Wi‑Fi Settings, then selecting Edit and toggling Set Automatically off and back on. This forces the TV to re-establish a clean connection with your router. You can also review additional connection tips here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If the issue continues, we’d be glad to take a closer look and explore the best next steps for you. Please send us an email at [email protected] so we can assist further. ^Juvy
- Pros mentioned:Oled quality, Picture quality
C5 no regrets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv blew my expectations what a tv can provide regarding visual entertainment. For years I heard of what an lg oled c5 is . So I pulled the trigger. And I can’t find a reason of any regrets. This tv is spectacular!!! First night we made it a movie night And the image is amazing and sound is great also paired with a JBL 500 sound bar . I like to switch the clarity smoothness to natural which makes the movie looks live action . And the blacks tone , makes the image pop . Hope this helps kids love the whole 120hz gaming .
I would recommend this to a friend - Pros mentioned:Picture quality
Best bang for the OLED buck!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was time to retire my 15 year old Samsung. Bought this during the Black Friday event for half price. Brighter than the old TV and absolutely stunning blacks. The WebOs is waaay better than the old Samsung. The contrast, the color, the refresh rate are just top notch. I looked at the B and the G series and this was the perfect blend of performance and price. I use an HD antenna in the attic and it perfectly integrates with the LG Channels app seamlessly. Even the built in speakers are decent although I use a sound bar. Fast processor. I use a wired LAN from fiber internet and this thing smokes! Highly recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
LG C5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best television I've had hands down. Even coming from an older 4k HDR LCD the difference is mind blowing. Everything looks a ton better. Settings menus are deep, but accessible, adjusting settings for different content is a breeze. Sound is a little tinny or boxed in sounding with the 2.2 down firing system, but I can hear everything and there is bass. If it bothers me too much I can just get a sound bar.
I would recommend this to a friend
