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Customer Ratings & Reviews

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The comparable value price is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 967 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 967 reviews
  • Rated 4 out of 5 stars

    My Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, besides old westerns, sound is not good but planning on Sonos upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10. Picture is cinema quality. This photo doesn’t do it justice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive TV. Easy to use. Brilliant picture and sound. You can't go wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Like the control system after getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this TV if u like good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is amazing. The staff was super friendly. I had it delivered. Came right on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Choice! You won't be disappointed. Clarity and Quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED 4K 65" C5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is absolutely breathtaking couldn't be more happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the quality and look of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It’s like being at a movie theater. Great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick TV!! The little curser crazy lol Best TV ever..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    65” LG C5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very light making it easy to wall mount. It’s easy to set up and has a nice picture. Sound could be better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Recent TV purchase from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not overall pleased with this TV. The picture quality was ok, but there were on occasions where the picture was pixilated. Also, for a tv over 1800.00 should come with a voice remote. The Geek Squad set up the TV, however, I was not schooled on the features of the tv nor did it come with a user manual. Lastly, in order to exchange the tv for another tv, I will have to pay another 300.00 for set up which I was not told at the time of purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought that buying an OLED tv you would see the difference in picture but you can’t see any kind of difference in the picture quality at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For a picture perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working ok for me right now so i will revie more and i will report more comments lat

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Urgent Wi-Fi Connectivity Issues & Service Delay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with this TV. I experience issues connecting to Wi-Fi on a daily basis. Every day, I spend anywhere from 15 to 30 minutes just trying to connect the TV to the network. My Wi-Fi service is working perfectly and is consistently connected to my laptop and phone without any issues. However, the TV repeatedly displays an “unable to connect to network” message. When I contacted Best Buy, I was informed that the earliest available service appointment is in 10 days. This delay is unacceptable, especially considering that I am a Best Buy Total/PRO member. Unfortunately, my membership status does not seem to make any difference in receiving timely support. I am very dissatisfied with both the product and the service. I need an immediate solution—either an expedited service visit or a replacement with a different brand. Waiting 10 days is not acceptable. Please advise on how this issue will be resolved as soon as possible.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Dina. We appreciate you taking the time to share what’s been happening with your LG TV (OLED65C5PUA) model, and we understand how important it is to have your TV connect smoothly each day. Let’s walk through a helpful step that often resolves Wi‑Fi issues on this model.

      One effective step is to refresh the TV’s network settings by going to Settings > All Settings > Network > Wi‑Fi Connection > Advanced Wi‑Fi Settings, then selecting Edit and toggling Set Automatically off and back on. This forces the TV to re-establish a clean connection with your router. You can also review additional connection tips here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If the issue continues, we’d be glad to take a closer look and explore the best next steps for you. Please send us an email at [email protected] so we can assist further. ^Juvy LG

  • Rated 5 out of 5 stars

    Best bang for the OLED buck!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to retire my 15 year old Samsung. Bought this during the Black Friday event for half price. Brighter than the old TV and absolutely stunning blacks. The WebOs is waaay better than the old Samsung. The contrast, the color, the refresh rate are just top notch. I looked at the B and the G series and this was the perfect blend of performance and price. I use an HD antenna in the attic and it perfectly integrates with the LG Channels app seamlessly. Even the built in speakers are decent although I use a sound bar. Fast processor. I use a wired LAN from fiber internet and this thing smokes! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG C5 OLED TV 120HZ 4K

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing Oled TV!!! The picture is so crisp and the black contrast is amazing! Excellent 120hz 4k tb for movies and gaming! 100% recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to pay to play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First OLED and I wanted one of the best. It did not disappoint. This is my third LG and the menu is not the most intuitive but I've adjusted over time. Magic remote is probably overrated given I've had it on multiple tv sets. I'm awaiting some more software updates but the rest of the tv is great and that is what matter most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG C5 OLED is an outstanding television that truly elevates the viewing experience. Its picture quality is phenomenal, with deep blacks, vibrant colors, and excellent contrast that make movies and games look incredibly lifelike. The ultra-thin design adds a modern touch to any room, and the smart features are intuitive and easy to navigate. The sound quality is surprisingly good for a slim TV, and the variety of ports make it versatile for connecting devices. Overall, the LG C5 OLED offers premium performance and style, making it an excellent choice for anyone seeking top-tier home entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the LG 65” OLED, and it has completely transformed my viewing experience! The picture quality is absolutely stunning—deep blacks, vibrant colors, and incredible clarity that makes everything look cinematic. Even regular shows feel like a premium experience. The sound quality is surprisingly good on its own, and the sleek, minimalist design looks beautiful in my living room. The smart features are smooth and easy to navigate, and the remote makes everything feel intuitive. Whether I’m watching movies, gaming, or just streaming shows, this TV delivers every single time. Truly one of the best purchases I’ve made this year. Highly recommend!

    I would recommend this to a friend
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