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Customer Ratings & Reviews

$1,588.64
Save $1,111.35
The comparable value is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 1470 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, frequently highlighting its superior OLED capabilities, brightness, and perfect black levels. Many also commend the ease of setup, strong gaming performance, and variable refresh rates. However, some customers find the remote control a bit unusual and the menu navigation can be complex due to multiple buttons having various uses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,471 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and excellent picture quality. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Ok TV, but …

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp picture like everyone mentions but there’s also a few concerns. For some reason, I can’t use my ROKU 4K Streaming Stick as the tv screen blinks off and on, almost like it is blocking it. It also frequently freezes up, and I have to turn it off and on to work again. I have plenty of speed with 300 Mbps so that’s not the issue. Can’t beat the picture though when it works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for gaming in bright room. Have to customize sound a bit if not using soundbar. Highly customizable through menu for different picture settings for different use cases like movie, game, or sports.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Best TV ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever. Easy setup. Delivery was great. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    C5 oled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great t.v . I upgraded from a c2 to the c5 you can definitely see the new technology within the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It was time to upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous TV was a 2011 LG, so it has been awhile since we had upgraded. I spent a lot of time in the store comparing different models, but the picture on this TV was just far ahead of anything similar. Brought it home and I absolutely love it in our new living room. Even my wife, who doesn’t care at all about TV quality loves the new TV. Just in time for hockey season

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Amazing OLED TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing OLED TV. Its a pleasure to watch movies and shows and play games on this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Lg oled

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv definitely makes watching your movies and sports a lot more interesting

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Mrs. Joann Mattson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a confusing transaction. I was told if I signed up for a credit card and a yearly membership I would also receive 10% of my purchase which I never did. I would not have done the card or the membership. I would have use a card I earned points on. I will be closing my card and yearly reward soon.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent image quality. Great sound. Superior brightness

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and brightness. Great quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG evo very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great picture quality. It’s very thin. Looks great on the wall. Definitely beats the normal $400.65 inch TVs huge job.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture Quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Excellent sound quality. Valuable options to customize television to your liking. If I didn't know better, I believe the neighbors across the street can view our television because it is so crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV is Great; Installation Not so Good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off - the TV and soundbar (S90TY) are excellent. Very pleased with them both. However, the installation process was not good; thus, the middle rating. I purchased as add-ons the set up for both as well as the “configuration and demo”. The installers were friendly but rushed. They dropped both the TV and sound bar while moving then into my house (no damage that I could see except for a gouge in my stair case) and hurriedly installed the equipment. Installation was generally good but the configuration and demo was a joke. When I asked a few questions, the response was “I’m not really familiar with LG”. They quickly left and only later I realized that they had actually not turned on the soundbar! And, they did not leave any manuals. I tried calling, got shifted around twice and then on hold forever, at which time I hung up. I was able to download the manual online and got my questions answered and the soundbar sorted. So, all good in the end. Love the TV, not so pleased with the service provided.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that your installation and configuration service for your LG 65" Class C5 Series OLED TV and S90TY Soundbar didn't meet your expectations. We understand your inquiry regarding the third-party installation process and the difficulty you faced with the demo and manual. It is great to hear that the TV and soundbar are performing excellently and that you were able to resolve the setup using the online resources.
      https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    LG 65”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Great installation by Geek squad. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an anniversary gift for my parents as their TV was over 10 years old. What a great upgrade! The picture quality is top notch! I’m a fan of sound bars but the speakers on this TV are decent too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I was deciding between c5 and s90f Samsung. I think the blacks are amazing on the Oled compared to the Samsung. My only downside to this tv would be the outdated remote and the google system that the lg runs on, but I use Apple TV so it solves both issues. Would definitely recommend to purchase something like Roku, Google Chrome or Apple TV to have better software experience.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Buy it, you'll love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, good value, great brightness, true black colors. Turned off a few features in the menu, ads, etc... Is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture and Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for about a month now and it’s been awesome so far. The picture quality is super sharp, colors pop, and the sound is surprisingly rich even without extra speakers. Setup was easy, the interface runs smooth, and it looks great in the living room. Definitely worth it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another great Best Buy Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and the sound bar makes a perfect combination. The staff in the store did an excellent job in helping to pick the right TV and sound bar combination. The Geek Squad staff not only set up the TV and sound bar quickly and professionally, but also set up our PlayStation, Xbox, Wi-Fi and internet for best options possible. All round great experience. Once again……Best Buy exceeded all expectations.

    I would recommend this to a friend