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Customer Ratings & Reviews

$1,588.64
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The comparable value is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 1484 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the exceptional picture quality and superior OLED performance, which are frequently highlighted as standout features. Users also appreciate the ease of setup, impressive brightness, and deep black levels that enhance the overall viewing experience. While the display capabilities receive high praise, some customers find the remote control and menu navigation to be less intuitive and somewhat cumbersome to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,484 reviews
  • Pros mentioned:
    Oled quality

    Rated 3 out of 5 stars

    Customer service is horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a LG 65 in. Top of the line TV from Best Buy in Erie PA. We were scheduled to have delivery 3 days from our purchase. The delivery date came and there was no contact from any one. After several phone calls for over an hour each time we were Abe to schedule a date. 3 weeks from The original date. The sku s are wrong. We kept getting notifications that they were canceling on our because we didn’t pick it up. As a customer, there is no direct line to the store you purchased items from. Your call goes directly to someone in Panama. Awful experience!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MaryS. We understand your inquiry regarding the delivery and scheduling experience for your LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV. We want to ensure your transition to your new TV is smooth, and we would like to look into this for you.
      https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this tv. Great picture and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG-65" Class C5 Serious OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Great quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, perfect for gaming, easy to use interface.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv, highly recommend especially for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding color and great for watching football games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LG C5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and fits the space perfectly. Only downsides are screen glare and menus are very slow.

    I would recommend this to a friend
  • Cons mentioned:
    Menu navigation

    Rated 3 out of 5 stars

    Great picture - terrible remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but the remote has a frustrating feature that cannot be disabled. The “enter” or “select” button launches a mouse pointer which is difficult to control. I would not have bought this model had I known about this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv is perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best view I’ve ever seen! True black color, rich sound quality. I’d buy 7 if I had enough money! Also great sale price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright screen, vivid colors and good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, they made my purchase easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price, size and quality of the color. Easy to ensamble.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, I have never had a problem with LG products

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    LG IS THE BEST

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lg oled I've owned super bright best tv on the market for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG oiled 65” TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture, excellent sound, very thin. Best TV I have.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG OLED TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blilliant color and sharpness. Takes movies to the next level

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    OLED C5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, you can’t do better than OLED!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Great television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television! Replacing an older plasma TV and there is no comparison. Purchased on sale for same price as a C4. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fancy. So fancy, it's almost too fancy. If it was any fancier, i wouldn't of been able to afford it

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    lgoled65c5pua review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better picture than previous "top shelf" 1080p tv. Remote would be much better if it had voice command.

    I would recommend this to a friend